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John Roberts Nissan - Service Center

Manchester, TN

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97 Reviews

97 Reviews of John Roberts Nissan - Service Center

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April 03, 2021

I love everything about my experience at John Roberts Nissan every time I come up there I get treated like a king. The service department is very good and my vehicles get fixed every time and on the firs More

by rockytop57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika gets 5 stars also
April 03, 2021

The 2016 Nissan Frontier was ready when promised. All items on the service list were performed as required. Best of all, there were no unexpected charges. More

by lynch5052
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

They were very friendly and honest in their service. I have always received great service and kind treatment from all staff members in every way. More

by LP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2021

I mainly spoke with Erika in making the appointment and going over what I needed done. After the service was completed she went over what was done and other important issues that needed addressing. I spoke More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Trussell
March 12, 2021

Patrick Ruff and team provide the best experience always. I have owned new cars since 1966. I have recently rev commend a friend to use your service because it is great!! More

by Tinman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Jeremy
March 10, 2021

Thanks to Erika in service, set an appt. got me in and out . Thorough check out of my vehicle, I appreciate very much. Gave it back to me cleaner than when I left it. More

by rita0312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika Trussell
March 09, 2021

John Roberts Nissan does All of my maintenance. They solved an unusual brake problem at no charge. So very thankful for their consideration as always. More

by Josi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Roberts Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown, Dan Ross, Joe Licata
March 07, 2021

I had great friendly service. I Will be happy to recommend John Roberts to my friends. We always get Great service here. Thank you very much! More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
February 12, 2021

Not aware of the need for an appointment, the service dept. worked us in and we were out in less than an hour. All of the check points were done and other needs were brought to our attention. We apprec More

by plcrouch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica(I think)
February 07, 2021

As usual great service and assistance from Roberts service team. Meet you with a smile ready to find your needs. They are very informative about the options they have to offer you. They are prepared More

by ronnie61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Carrick