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John Roberts Nissan - Service Center

Manchester, TN

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97 Reviews

97 Reviews of John Roberts Nissan - Service Center

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July 20, 2021

The sales staff is very good. You feel at ease when taking with them. The Service Department will take care of you when you walk in. You don’t have to wait. When you get your vehicle out of service the More

by ccbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika and Jamie
July 20, 2021

The Service Department worked me into a tight schedule to meet a personal need. The quality of work was excellent, as usual. I have been having my vehicles serviced there for many years. More

by lazalier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know the name but the mechanic who serviced my car..
July 08, 2021

Randy is just a first rate technician and always offers a bit of friendly advice about my beloved Leaf, the most trouble free car we’ve ever owned. Erika is very much an asset to your dealership. Extremely h More

by porter45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika
June 24, 2021

Jamie was so helpful. He went over everything and made me feel comfortable asking questions. I will request him in the future whenever possible. More

by NicoleP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
May 11, 2021

Always great service at Roberts Nissan. Patrick Ruff and his crew are second to none. They take great care of me ever time I'm there. More

by JimL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

always had good service and enjoyed my visit. everyone was helpful and wait was not that long. will return for future service with our two nissan vehicles More

by jsmatney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

I have always received very good service when I bring my car in for service updates. I have never had any complaints with the service or explanations of any problems I have had with vehicle. More

by Joanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Always first class sales and service. Knowledgeable, friendly and very attentive people work here. They always put the needs of the customer first. Patrick Ruff is the best Service Manager I have ever w More

by Tinman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

Great dealer and excellent service department. Oil change and two recalls were taken care of during my visit. Parts were available and service was quickly performed. More

by Mhughes551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica
April 14, 2021

Great service, friendly staff. Good waiting area, good coffee. Why 25 words? Good is good no matter how many words I use to describe it. Why aren't the service staff listed? More

by ofieldTN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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