97 Reviews of John Roberts Nissan - Service Center
Erika continues to be the reason we return to JRN. She is a knowledgeable service coordinator who cares about the experience of her customers. We trust that our vehicle will be repaired expertly and efficien a knowledgeable service coordinator who cares about the experience of her customers. We trust that our vehicle will be repaired expertly and efficiently, when working with her. As long as she continues to work in the service center, we will continue to bring our vehicles to JRN. More
I experienced no wait time for my scheduled appointment time. The wait time while repairs were being done was no more than anticipated. time. The wait time while repairs were being done was no more than anticipated. More
Great people and place.very efficient and knowledgeable Great people and place. very efficient and knowledgeable Personnel customer service people. Erica Trussell was very good at her job. Great people and place. very efficient and knowledgeable Personnel customer service people. Erica Trussell was very good at her job. More
Dropped vehicle off and repair was made quick and I was back on the road! back on the road! More
Service personnel were waiting when I pulled into the service bay. Explanation of work performed was excellent. My truck was protected from dirt while being serviced. service bay. Explanation of work performed was excellent. My truck was protected from dirt while being serviced. More
Employees were courteous, from making the original appointment and the day of service. The service lady explained what was needed for my visit in addition to oil change. I’ve been coming for at least appointment and the day of service. The service lady explained what was needed for my visit in addition to oil change. I’ve been coming for at least five years so satisfied with service. More
Everything went well, as usual. I like the attention they give to me and other customers as we go through the service process. Good job! give to me and other customers as we go through the service process. Good job! More
Great service! Always there when we need them. Patrick and his crew make sure to explain what’s going on during the repair process. We will do business again. and his crew make sure to explain what’s going on during the repair process. We will do business again. More