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John Roberts Nissan - Service Center

Manchester, TN

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97 Reviews

97 Reviews of John Roberts Nissan - Service Center

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January 05, 2022

My experience, from buying Our Mini Cargo Van and getting it's first oil change has been a really good experience...Everyone at the Dealership has been exceptionally friendly and professional... More

by skuuter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2021

I have been doing business with John Roberts Nissan for over 12 years and my wife and I have purchased 4 vehicles there. I am treated like family and always receive excellent service. I will continue to do More

by JimL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Trussell
December 04, 2021

Very fast accurate and good service. Checked records and got me all the services I needed More

by joseph.nemeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika trussell great service writer
December 03, 2021

Everyone was very attentive and polite. The waiting area was well stocked, clean and very comfortable. The work was performed quickly and completely and I was back on the road. We’ve been using this dealer More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Ross
December 01, 2021

WONDERFUL SERVICE -VERY FRINDLEY AND ALWAYS TRYING TO FIND WAYS TO MAKE EVERY VISIT WORTHWHILE. More

by none
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

none responded

ALWAYS A GREAT PLEASURE TO HAVE ALL MY SERVICES DONE BY PATRICK AND ERICKA

December 01, 2021

Everyone in there are true professionals. Never let me down! Took me in even with the online service scheduling glitch on a very busy day. Thank You all very much. More

by ray-graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2021

Everything was great from the time I pulled into the service department. Erika always makes me feel right at home and make sure I am happy. Randy did my work in the shop and he is the best ever More

by rockytop57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Trussell,Randy
November 10, 2021

They were very professional and explained they were short staffed. Erika Trussell was fabulous. She kept me informed of the the status of my car. And, of all days, there were computer problems, but this st More

by cbbutner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Ruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Trussell
October 31, 2021

Both Roberts Nissan and Roberts Toyota have a excellent dealership. Specially the over and beyond service written Ericka. Attentive always there or just happening to pop in place when you need her. Dedicat More

by socha.dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ericka last name unknown
October 31, 2021

I always get good service from this dealership. Just wish they would update their phone app to include warranty issues with a new vehicle. More

by ajjohnson914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erika trussell
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