John Miles Chevrolet Buick GMC - Service Center

Exceptional Service and Quality Parts I recently purchased parts for my car from JOHN MILES CHEVROLET BUICK GMC, and the experience was excellent! The staff was knowledgeable and helped me find exac purchased parts for my car from JOHN MILES CHEVROLET BUICK GMC, and the experience was excellent! The staff was knowledgeable and helped me find exactly what I needed. The parts were high-quality and reasonably priced. I’ll definitely return for any future needs. More

Love the service I get here. Chris is a great writer and always gives great service Chris is a great writer and always gives great service More

Horrible. I had a 9:00 am appointment for an oil change. I've been here for 2 and 1/2 hours and they haven't even pulled my truck in to get started. My time is I had a 9:00 am appointment for an oil change. I've been here for 2 and 1/2 hours and they haven't even pulled my truck in to get started. My time is money. The purpose of making an appointment is because you want to have a general idea of how long your wait may be. This is the absolute worst experience. I will never return and I would recommend that you stay far away as well. Michelle Coates, JD More

Sandra Boles and the Service Department staff are Awesome!!! Sandra takes pride in her Customer Service. She is always SMILING. Awesome!!! Sandra takes pride in her Customer Service. She is always SMILING. More

Would not recommend going to , I am in a middle of a lawsuit because the service manger lady is willing to put that whole entire business at risk and that place is letting her . Months ago I got my shif lawsuit because the service manger lady is willing to put that whole entire business at risk and that place is letting her . Months ago I got my shift nob done , forgot what the actual name of the part is but it’s the part that controls the park and drive . A few days after I got it done I notice my locks weren’t lifting up when I put the car in park . and reported the problem to them . They said that there’s nothing they can do because they did the work already ,and now months have passed and the part they fixed has came unloose and has broken . I’m going to win the case for sure, but I wanted to just write this and note this because it’s so obvious that this whole entire place is somewhat scammy and customers I hear and see you for sure . Theres so many reviews about this place doing a horrible job on parts and to see them and the service manager behave in such ways is ridiculous and the service manager who is the service manager has been working there for years and just makes the place look scammy . I did not have much money so when I get stuff done I expect it to go the right way not wrong way . The place is barely standing and yet people who are working there are causing all of these bad reviews because the people who work there simply do not care and so people have to suffer . So the only way to go about it is a lawsuit because the place is locally owned . So it makes since why the establishment is the way it is . More

10/10/21 took John miles gmc. Mind you i purchased vehicle here. They Had my 2015 acadia 2 1/2 weeks to replace driver side mirror. Told various lies why it wasn't ready,even told me it was for pick vehicle here. They Had my 2015 acadia 2 1/2 weeks to replace driver side mirror. Told various lies why it wasn't ready,even told me it was for pick up got to dealer it wasn't ready .said mirror paint dry ,after they told me they sent it to Ford dealer to be painted. got it 10/29/21 and $800 later,after letting mgr.I was preparing to call my attorney on 10/27/21. WILL NOT RECOMMEND THIS DEALER. CERTAINLY NOT UP TO GMC CUSTOMER SERVICE. BE FORE WARNED. THIS IS FROM MY EXPERIENCE. More

Rip off!!!!! My wife drives a 2015 Camaro SS. Keep in mind my wife tells me to slow down when doing 90mph. She is the primary driver and is a very careful driver. My wife drives a 2015 Camaro SS. Keep in mind my wife tells me to slow down when doing 90mph. She is the primary driver and is a very careful driver. Car came with Brembo brakes and for some reason one of the caliper seal broke after 3 years. That cost over $600 to repair. Then after that my wife was complaining about not being to take her key out the ignition. We would have to play with the steering wheel and gear shifter before it released. Took the car back to John Mikes Chevrolet and they said they would have to do some repairs with gear shifter that would cost $408. I told my wife to leave. I researched online and found that there’s a cable that’s connected behind the ignition switch that was causing the key release issue. It literally took me 10 minutes after taking out 3 screws around the steering column. Plus there looks to be a recall because of the same issue. Dealer decided to lie and tried to charge my $408. Will NEVER go back there again. More