John Megel Ford

Spent 3hrs to drive vehicle that wasn’t right. Was asked by a manager to come back when fixed, only to have vehicle sold out from under me. Surely reflects a company with no business morals. Was asked by a manager to come back when fixed, only to have vehicle sold out from under me. Surely reflects a company with no business morals. More

Skylar Caldwell was a great sales rep to us. I live in Los Angeles so all communication over phones, text and email. He answered all our question quickly and clearly. He did everything he I live in Los Angeles so all communication over phones, text and email. He answered all our question quickly and clearly. He did everything he said we was going to do, followed thru on all his commitments to us and got the car delivered from Ga. to Ca. very quickly. He even followed up with us a week or so later to ensure everything was okay. Thank you Skylar ! - K More

I'm 62 years old and have had many experiences with car dealers and salesman. Some good, some not so good. I've never felt more comfortable and confident than my experience buying a truck from Zach Norris dealers and salesman. Some good, some not so good. I've never felt more comfortable and confident than my experience buying a truck from Zach Norris and the staff at John Megel Ford. Zach is a very pleasant young man and he's very friendly and understanding of the experience of buying a new vehicle. I'll definitely do business with this dealership again. I was extremely surprised with the efforts and detail that Zach showed us while deciding on our purchase. From the time we were greeted at the door until we were driving off the lot it was hands down the most pleasant vehicle purchase I've ever made. Great Job Zach,Rus,Brad and the entire team at John Megel Ford! Way to make car shopping great again! Thanks! More

Great service and excellent professional sales Zack Norris. I’m pleased with all of my experiences at JMF. Norris. I’m pleased with all of my experiences at JMF. More

Brian and Zach Norris, a power dad/son duo, were absolutely amazing to work with! So relaxed, no pressure, and was so patient with our questions. They went above and beyond to make sure we left as h absolutely amazing to work with! So relaxed, no pressure, and was so patient with our questions. They went above and beyond to make sure we left as happy customers! More

Billy was great to work with. He had my new Raptor clean and ready to go. I was in and out in under 30 minutes. Great service! He had my new Raptor clean and ready to go. I was in and out in under 30 minutes. Great service! More

The most important part of my review is this dealership keeps its verbal promises. I searched months for a new or newer Ford Ranger truck. I wanted to get rid of my way too big 2017 F150 Platinum. I don keeps its verbal promises. I searched months for a new or newer Ford Ranger truck. I wanted to get rid of my way too big 2017 F150 Platinum. I don't drive very much and rarely tow, but I still wanted four wheel drive and some towing along with better economy and a truck that would fit in normal parking spaces. I found a 2000 mile 2023 Ford Ranger Lariat at Megel Ford. I keep vehicles for a while, so I don't care so much about the initial money as long as price is at the market value. I mostly care about the vehicle working correctly and being in perfect operating shape. The drawback with any dealer for me has always been the service department. Service departments almost never seem to completely correct a vehicle. I had dealer service issues with a 2017 PowerStroke, my 2017 F150 Platinum, and other vehicles. John Megel Ford was no problem at all getting a few problems corrected. They owed me a few corrections and promised to come 120 miles to pick my truck up after the parts came in. I also discovered that the AM and FM radio did not work hardly at all. The service department corrected the radio and replaced the promised appearance items the first time. This was one of the rare times a dealership service department did a complete job in one trip back. The dealership kept their word. They came and picked my truck up, left me a loaner (as promised at the sale), and corrected all the issues. They brought my truck back. This was an exceptional experience for me, having a dealer go out of the way to keep promises and a service department do a good job on a complex problem. The radio might not sound so complex, but it was a wiring issue and service techs are not radio people. I have had dealerships work on wiring and ruin more things than they fixed! I could not be more pleased than I am with John Megel Ford and the service. More

If you let them talk you into there extend warranty and you sell your vehicle they will not refund your money for the warranty and if you try to get your money back they will not respond to you at all you sell your vehicle they will not refund your money for the warranty and if you try to get your money back they will not respond to you at all More

John Megel Ford was quick to respond to my inquiry. Staff were professional and polite. Staff were professional and polite. More

All of the staff are friendly and helpful! From QuickLane to Service Dept and all around! Great folks to work with!! From QuickLane to Service Dept and all around! Great folks to work with!! More