John Megel Chevrolet - Service Center

Not covering warranty work I bought a 2014 Z71 Silverado brand new a few years ago. About 8 months after buying it my computer fried and luckily it was covered under warranty so I bought a 2014 Z71 Silverado brand new a few years ago. About 8 months after buying it my computer fried and luckily it was covered under warranty so I didn't have to pay anything for it to be replaced. At the time I didn't bring my key fob with me to be reprogrammed and recently just found it. I called earlier to see if I could get it reprogrammed, thinking it would be covered under warranty seeing as how it wouldn't need to be reprogrammed if the computer (which was under warranty) didn't fry. I was told "It's normally $75 but well cut you a deal for $37.50". This isn't the first problem I've had with service. I brought my truck for a fuel sensor that had went bad (out of warranty) and left it for what I was told would be a next day thing. I didn't receive a call the next day and finally around lunch the day after I called and was told my truck would be ready in an hour. So I went to pick up my truck, pay my bill, and get my keys only to come to find my truck covered in dirt and dust, the plastic wrapping they used to cover the seats and the floor mat crumpled and thrown in the back seat of my truck. I didn't think anything of it until I got home and hosed my truck off. I looked in the bed of my truck and saw my Yeti cooler (that I keep chained in my truck) covered in oily finger prints inside and out. I could understand the dust seeing as how all of the construction was being done around there, maybe even the plastic wrap, but digging into someone's personal belongings you have no business digging into is uncalled for. They wouldn't leave a $100,000 Corvette in that condition. Once I get my keyfob reprogrammed John Megel will never see me step foot on their property again. More

2 Hour Wait for Scheduled oil change Had an appointment for oil change at 12 o'clock arrived at 11:50 they found one recall it took them two hours and 15 minutes to do the oil change tir Had an appointment for oil change at 12 o'clock arrived at 11:50 they found one recall it took them two hours and 15 minutes to do the oil change tire rotation and recall they found. My 2014 Chevy Silverado takes 5W 30 dextrose oil which gets oil changes every 5000 miles since I had it with 3 miles on it. When I got my truck they had written 3000 miles for next oil change on oil sticker when I asked them why they said the owner told them to obviously so that you get unnecessary oil changes earlier than you need to More