John Lee's Panama City Mazda

My wife and I bought a used 2022 Ford Bronco Sport at John Lee Mazda, and the experience was better than we've had with some dealerships. But it was not as good as with some others. Our salesman, Dev John Lee Mazda, and the experience was better than we've had with some dealerships. But it was not as good as with some others. Our salesman, Devon Cross, was helpful and courteous. The Bronco Sport had just come in to the dealership when it popped up on the website, and Devon hustled to have it ready for us to see the next day. He also worked to get a deal that was right for us with a fair allowance for our trade-in. The reason for our three-star rating, rather than five, is the follow-up after we signed all the paperwork. Everything went through what the dealership calls its remote department, which apparently is outsourced. The closing was done remotely by cell phone and video, and we were told that our copies of the paperwork would come by email. But the email never came. We had to go to the dealership a week later and get a printed copy of the sales contract, which at least confirmed the purchase price. Then there was a further delay in sending information to the credit union where we had prearranged a loan. A credit union representative had to call three weeks later and ask for the information, reminding the dealership that it needed to be paid. She got a promise that the remote department would send the information, and it showed up that same day. But in the meantime, we had been driving the car for almost a month without knowing the exact monthly payment and when the first payment was due. As the credit union representative noted, we also were driving interest-free with the credit union's delayed loan. Overall, the purchase was positive, and we were glad to make a deal on the Bronco Sport we liked so well, and to buy it so quickly with Devon's help. The remote follow-up was not so positive, though we realize this probably is how business is often done these days. More

Big shout out to my boy Ben for helping me get exactly what I wanted! More than just a salesmen, great all around guy that was just down to hear and made the whole process seem effortless. Also, big thank what I wanted! More than just a salesmen, great all around guy that was just down to hear and made the whole process seem effortless. Also, big thanks to Ben's wife for her home made cookies and snacks. For those interested in the CX-70, I went with the Preium Plus Inline-6 Turbo and she is a dream car. I get nothing but compliments when riding around and most people are suprised it is a Mazda, lol! Compaired to like models, Mercedes or BWM, I feel that it is more than comperatable and even better in many ways; especially the price. Furthermore, I even test drove the Tesla Model Y, and while loaded with tech and fast, the quality was lacking in many areas and just a headache to charge and have that fear of running out of juice. The fit and finish of the Mazda is just is just top notch. The ride is smooth and responsive. Still plenty of tech but just simple and not overbearing. By the way, you can't beat the "Life Time" power train warranty the Lee Mazda Dealership has for free! Anyway, check it out for yourself. You won't be disappointed. More

I just purchased a 2025 Mazda CX5, Premium Plus, from John Lee Mazda. Preston was fabulous to work with and helped me choose the perfect trim package based off my needs. Negotiations were quick, and clea John Lee Mazda. Preston was fabulous to work with and helped me choose the perfect trim package based off my needs. Negotiations were quick, and clearly communicated. I highly recommend seeing Preston at John Lee Mazda for your next car! More

Devon at John Lee Mazda was an amazing salesman. He made the whole experience stress free. He answered all of my questions before and after the purchase, and waited patiently while I took some time He made the whole experience stress free. He answered all of my questions before and after the purchase, and waited patiently while I took some time to make my decision. Go see Devon!! More

Preston was a great salesman. No pressure and extremely helpful. He knew what I was looking for and took me right to it. The transaction was quick and painless and worked out grea No pressure and extremely helpful. He knew what I was looking for and took me right to it. The transaction was quick and painless and worked out great. I would definitely recommend him and the rest of the John Lee family for all your car needs! More

Ms. Mickenzie was AMAZING from start to finish of my car journey!! Would highly recommend!! journey!! Would highly recommend!! More

I recently purchased a Mazda Cx5! My whole experience from day one was nothing short of professional. The knowledge, patience and overall courtesy from all the staff but Ms.Mackenzie My whole experience from day one was nothing short of professional. The knowledge, patience and overall courtesy from all the staff but Ms.Mackenzie was totally AWESOME! Thank you Mackenzie for dealing with all my drama. More

Andrew Furukawa is the kindest most helpful young man! He is very easy to talk to and is extremely willing to answer any questions! Will most definitely be talking with him again. He is very easy to talk to and is extremely willing to answer any questions! Will most definitely be talking with him again. More

Great experience at John Lee Mazda of Panama City. Jared Wood was great and helped me find the vehicle I love. No pressure, showed me several vehicle s and let me decide which was the best fit for my Jared Wood was great and helped me find the vehicle I love. No pressure, showed me several vehicle s and let me decide which was the best fit for my family. More

My experience at John Lee Mazda was exceptional. I am thrilled with my new Mazda 3 and would highly recommend them to anyone in the market for a vehicle. Jared and Devin in sales did a great job wor I am thrilled with my new Mazda 3 and would highly recommend them to anyone in the market for a vehicle. Jared and Devin in sales did a great job working with me, resulting in a great deal! Derek in finance found me a good rate that beat my approved credit union offer.Thank you for making my car-buying experience so enjoyable and stress-free! Craig More