John Kennedy Ford - Jenkintown
Jenkintown, PA
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140 Reviews of John Kennedy Ford - Jenkintown
I was very impressed with the Customer service by Leroy swartz. I have been shopping around and have walked out of 2 other dealerships because of the employees. Leyroy went above and beyond and made my e swartz. I have been shopping around and have walked out of 2 other dealerships because of the employees. Leyroy went above and beyond and made my experience very positive. I work with the public everyday and it was wonderful being on the other end and someone taking care of me for a change. I would recomend this dealership to anyone who will listen. Keep up the good work and I love my new Explored. I couldn't be happier. Thanks LeyroY!! Joanne Blaker More
Bill was wonderful and he was very knowledgeable about the Ford Fusion! He's a great salesman. Would do business with Hopkins Ford again. It was a great experience dealing with him and Hopkins Ford. the Ford Fusion! He's a great salesman. Would do business with Hopkins Ford again. It was a great experience dealing with him and Hopkins Ford. More
I gave this rating because Claude was very attentive and seem to care bout my needs and wants in a new vehicle and not trying to pressure or sell me into anything I may not have wanted. I felt like I was t seem to care bout my needs and wants in a new vehicle and not trying to pressure or sell me into anything I may not have wanted. I felt like I was talking to a friend and not a sales man. More
The act of buying a car from a dealer does not top my The act of buying a car from a dealer does not top my list of fun things to do. The stereotypical dealership is a picture of wringing the most money The act of buying a car from a dealer does not top my list of fun things to do. The stereotypical dealership is a picture of wringing the most money out of you, while giving the impression of being in business solely for the betterment of mankind. Hopkins Ford is NOT your typical dealership. They work with you without the high pressure tactics usually associated with car dealers, and will not close the deal until they are sure that you fully understand every detail of the transaction and are fully satisfied with the bottom line. In other words, they do not bury you in a ton of figures and jargon that leaves the average customer in a daze. I give the highest marks to Len Appel, the salesman who sold me my car. He is friendly, answers all questions without talking down to you, will spend all day with you if necessary, and will do his best to make sure that your final decision is the right one. He has the patience of a saint. I know that, in this day and age, it is hard to believe that there exists a dealership that places ethics and customer satisfaction above profit, but miracles, sometimes, do happen. More
John "O" is the best--bought my last 6 cars from him and as always gives me the best service and price. The service is great and the people are very caring for the customer tony kapp from him and as always gives me the best service and price. The service is great and the people are very caring for the customer tony kapp More
This was my first time buying (leasing) a car so I was nervous. I was first interested in an older model car. Jason didn't give me the "hard sell" which was good. He listened to what I wanted. I don't fee nervous. I was first interested in an older model car. Jason didn't give me the "hard sell" which was good. He listened to what I wanted. I don't feel like I was taken advantage of - I am so sure women are hesistant to go to car dealerships just for that single reason. I'm pleased. More
I recently renewed my lease agreement with Hopkins FOrd. The experience was great - I was given all the information I requested aabout both 2012 and 2013 Fusion models so that I couyodl make an informed dec The experience was great - I was given all the information I requested aabout both 2012 and 2013 Fusion models so that I couyodl make an informed decision. In addition,I was able to get exactly whatI wanted in the Fusion with a minimum of effort. The experience of actually completing the lease agreement went very quickly and th esalesman, Jason Weick accomodated my schedule so it was very convenient for me. More
Went over to your dealership to just " Look " . Went over to your dealership to just " Look " . Joe Kerwick introduced himself to us - listened very well to what we had in mind , and long story sh Went over to your dealership to just " Look " . Joe Kerwick introduced himself to us - listened very well to what we had in mind , and long story short left with a used vehicle that was a perfect match . Joe was a pleasure to work with , not pushy but also wanted to make a sale . He accomplished both ! Everyone we dealt with on Saturday 7/28 was very friendly and professional . Joe helped us by knowing the product he represented , and is an asset to your dealership. Please pass on our thanks again to Joe and your whole staff that was there . Thanks Bill and Terri Wilson More
Ben was great, he made my experience with Hopkins Ford an easy one. Making a purchase like a new car can be somewhat scarey. He was patient with me and answered any questions I had. He made sure I was aware easy one. Making a purchase like a new car can be somewhat scarey. He was patient with me and answered any questions I had. He made sure I was aware of the services and who to contact when the time comes for service. He is one very valuable asset to the business. Thank you Ben! Michele Lawlor More
I approached Saul for the purchase of a new Transit Connect to replace one of our service vehicles. My main reason for contacting Hopkins Ford and Saul was due to the poor customer service, I was reciv Connect to replace one of our service vehicles. My main reason for contacting Hopkins Ford and Saul was due to the poor customer service, I was reciveing from other dealers in the area. When I explained my situation to Saul, he immediately stated that he could provide the service we needed. Within and hour Saul provided me with a winning bid on the vehicle and options that we had specified. Saul then provided delivery of the vehicle and arranged for the pick up of the vehicle we were trading in. My overall experience with Saul and Hopkins Ford has exceed my expectations. They will definetely be invited to participate in bidding on any future vehicle purchase that we need to make. More