John Hirsch's Cambridge Motors - Chevrolet Buick Chrysler Jeep Dodge RAM - Service Center

My mother brought in a keyless remote for the vehicle she purchased new in 2004 because it stopped working. I replaced the battery but it didn't resolve the problem. When she returned they said they couldn't purchased new in 2004 because it stopped working. I replaced the battery but it didn't resolve the problem. When she returned they said they couldn't repair it, when I got home I opened up the device and found that the spring clip holding the battery in place was missing. She returned to the dealer the next day and asked where the missing piece had gone and was told they didn't know and they had never opened up the device. Tell me how they determined the device wasn't repairable, we all know they opened it up and probably lost the clip or broke then denied everything. Now she has one useless device. If you mess something up, admit it and make it right with the customer! This is how you stiff your customers? I can understand why women feel they are being taken advantage of by car service dealers. More

John our service manager went above and beyond in helping us with our recent repairs. We are new customers to Hirsch's Motors having moved into the area within the last two years. We have not purchased a car us with our recent repairs. We are new customers to Hirsch's Motors having moved into the area within the last two years. We have not purchased a car from them however we have our GM vehicle serviced there. Without any prompting they help advocate for processing our last repair under warranty which i greatly appreciated. Thank You. More

not very good at writing reviews but my experience at this dealership was very positive. I had no problems, they were pretty fast at getting the job done and the cost was not too bad for a dealership. wo this dealership was very positive. I had no problems, they were pretty fast at getting the job done and the cost was not too bad for a dealership. would I use them again? Yes. More

I always take my van, suv and my pickup to this dealership because I'am greeted by friendly service adviser and his staff the mechanic that works on most my vehicles is Jordan and he does a great j dealership because I'am greeted by friendly service adviser and his staff the mechanic that works on most my vehicles is Jordan and he does a great job. Jeff and Kevin are always friendly and very helpful I wouldn't take my vehicles anywhere else More

Everyone is welcoming and friendly when you arrive. They keep you updated on any changes (prior to performing the service) to your original purpose for bringing your car in. I have never felt pressured to h keep you updated on any changes (prior to performing the service) to your original purpose for bringing your car in. I have never felt pressured to have more done than what I brought my car in for in the first place. I would recommend this dealership to anyone who is thinking of buying a car or having service done! More

I had just purchased a used car and I had a check engine light appear. I quoted a few places to have the part put in they were the cheapest. I had another problem arise with the check engine light. The next light appear. I quoted a few places to have the part put in they were the cheapest. I had another problem arise with the check engine light. The next time they were able to get the part it was in an fixed. It was a good experience the people were very friendly and I would recomend them to any on buying or having service done. More

I was very impressed with the service. Jon was very friendly and helpful. The communition was great. The repairs and windshield replacement were done in a timely manner. They came over and picked me up friendly and helpful. The communition was great. The repairs and windshield replacement were done in a timely manner. They came over and picked me up to pick up my car when it was done. Nice!! I would recommend this dealership to everyone. Thanks for a great job!!!!! More

John from your service dept is outstanding. He is always very personable. And it is a pleasure talking to him every time we come in for service. With employees like this your company should soar! I also pla very personable. And it is a pleasure talking to him every time we come in for service. With employees like this your company should soar! I also plan on buying my next vehicle within the next two years. I will be sure to come in and take a look at new silverado's then. More

I love the express service option and expanded hours. Everyone is very friendly and does their best to satisfy the customer. Nikki is the best customer service representative. The buildding is nice and Everyone is very friendly and does their best to satisfy the customer. Nikki is the best customer service representative. The buildding is nice and clean and newer. It is always easier to get an appointment. We like being able to contact them by the internet. More

They are always very friendly and courteous. I can always seem to get my vehicle in for an oil change or service the same day or next day. I recently got a flat tire on the way to work and was able t always seem to get my vehicle in for an oil change or service the same day or next day. I recently got a flat tire on the way to work and was able to have my suv towed there and tires put on the same day. More