John Hinderer Ford

Very friendly and helpful - especially Hunter who personally helped me. He arranged for a ride to my meeting so they could rotate my tires. personally helped me. He arranged for a ride to my meeting so they could rotate my tires. More

Took my car in for work and everyone was very nice. Took care of the problem and even gave a rental to use. Bruce, Josh, and Taylor couldn't have been more helpful and knowledgeable about my situation. Took care of the problem and even gave a rental to use. Bruce, Josh, and Taylor couldn't have been more helpful and knowledgeable about my situation. They turned a very bad issue into a very positive one. Thank you so much. More

Fixed another dealerships mistake on my brakes, other dealership put pads on backwards, fixed what was needed, thank you dealership put pads on backwards, fixed what was needed, thank you More

They contacted me about a recall on my truck. The appointment options were convenient, when I arrived, they got my truck in on time and out quickly. Thank you. The appointment options were convenient, when I arrived, they got my truck in on time and out quickly. Thank you. More

Worst dealership ever. My truck went in with a check engine light on. And came out worse. Now it's leaking coolant cause of something they did. And they want to charge me f My truck went in with a check engine light on. And came out worse. Now it's leaking coolant cause of something they did. And they want to charge me for them to fix it. Makes no sense. More

Very nice team to work with. At the end of the day, I took home a very nice 2024 Bronco Sport, my wife was very pleased with the purchase also. At the end of the day, I took home a very nice 2024 Bronco Sport, my wife was very pleased with the purchase also. More

The service people was great. They help me with a few issues I had and was very friendly. They help me with a few issues I had and was very friendly. More

It’s not a great feeling doing business with John Hinderer Ford in Washington Court House. I wouldn’t recommend this dealership to anyone. They start off by giving you a price chart, rather than what Hinderer Ford in Washington Court House. I wouldn’t recommend this dealership to anyone. They start off by giving you a price chart, rather than what an actual price and payment will be. They will say they are giving you a three year bumper to bumper see plan, but that is not the case. It is additional to the price of the vehicle. My salesman could not get my name right. They put my first and middle name in, and forgot my last name. This is when I caught them on the up charge which was $3,000.00 more than the sticker price. My salesman Hunter and the general manager Taylor McIntosh convinced me if I bought a truck at the dealership, that they would fix the bed cover free of charge. If they couldn’t fix it they would replace it for free. I told them that had to be done, because I didn’t want a truck that would leak. That was why I wanted to look at Explorers and Broncos. After two attempts to do it, they said the service director along with Taylor and Hunter said sorry we tried. Then proceeded to offer me a replacement at $2,000.00. After going into the dealership, Daryl Saunders the sales manager told me too bad, you should have had a contract. After calling the dealership on the confused leaks on the truck bed, rather than honoring their agreement and repairs, they chose to hang up the phone on me. This was the service director and Hunter. When I talked to Taylor McIntosh. He said he would see what he could do and never got back with me. I messaged him two weeks later and still didn’t hear back. More

They were very professional and polite and the service was good! I'll be returning! was good! I'll be returning! More