John Hinderer Ford

They really care about them customers I trust that there repairs are done right the first time repairs are done right the first time More

Finished recall work within short allotted time. Good communication with service center throughout work being completed. Good communication with service center throughout work being completed. More

Wonderful salesmen and service. Highly recommend this dealership. Very pleased with my car and the service I received. Highly recommend this dealership. Very pleased with my car and the service I received. More

very helpful, Salesman was Josh Day he was very helpful worked hard to make us the best deal. Thanks Josh worked hard to make us the best deal. Thanks Josh More

Took 4 different times to get my car fixed. They actually erased my check engine light and told me to go home and come back so they can read the code Then when final decision made they didn’t They actually erased my check engine light and told me to go home and come back so they can read the code Then when final decision made they didn’t do follow up call. Had to go to the service center to get information. No rental car was given when they had my car for the entire week. Manager Kurt was helpful after 2nd attempt. Then the next one would barely interact. Come to the dealership for my purchase of my car and service. When the dealership was owned by previous company had better customer service. More

I've always had prompt and courteous service. Very friendly and knowledgeable people. Prompt service. Very friendly and knowledgeable people. Prompt service. More

Great customer service, friendly and an all around great experience. Josh and Daryl went above and beyond to make our purchase an exceptional experience. We definitely recommend buying your next vehicle fr experience. Josh and Daryl went above and beyond to make our purchase an exceptional experience. We definitely recommend buying your next vehicle from this dealer. More

Service was excellent. All Hinderer personnel treated me in a courteous, timely and professional manner. All Hinderer personnel treated me in a courteous, timely and professional manner. More

While out traveling I stopped in to John Hinderer Ford to get my car serviced. I was greeted quickly. They took in my car, serviced it, closed out my paperwork with out a issue. Very nice staff. Very clean a get my car serviced. I was greeted quickly. They took in my car, serviced it, closed out my paperwork with out a issue. Very nice staff. Very clean and well maintained dealership. Oh yeah, I had my daughter with me and she was so impressed with the free ice cream. She jumped into her social media and bragged about this nice feature here at JHF. More

I would not recommend doing business with this dealership. I recently had a repair done on my Fusion that failed for the exact same reason 6 months later. They refused to honor the 2 year warran dealership. I recently had a repair done on my Fusion that failed for the exact same reason 6 months later. They refused to honor the 2 year warranty that was sold with all the repair work because the part they used was not a genuine ford replacement part. They did not disclose at any time they were using parts that were not OEM. In fact, on the invoice it states "Genuine Ford Parts" and they used their warranty as a selling point for the repair work that needed to be done. Not honest and do not stand behind their work. I had to pay for the same repair twice (including labor) because of a defective part that they installed. More