John Hinderer Ford
Washington Court House, OH
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303 Reviews of John Hinderer Ford
Incompetent / unexperienced service department. After providing a $150, Diagnosis Test, I was informed there was nothing wrong with my vehicle ?..insisting they revisit this case, the “master” mech After providing a $150, Diagnosis Test, I was informed there was nothing wrong with my vehicle ?..insisting they revisit this case, the “master” mechanics suggested…I may have a fuel pump that needs replaced ??…I refused the exorbitant fees replacing this pump that wasn’t for certain that need to be replaced….Then Dealership refused to refund my $150 Diagnosis fee, that provided zero information . More
Heath is an excellent sales person who was adaptable and helpful as we worked towards identifying our “needs,” which changed as we test drove cars. Taylor, the manager, was excellent and Courtney in financ helpful as we worked towards identifying our “needs,” which changed as we test drove cars. Taylor, the manager, was excellent and Courtney in financing were awesome to work with. You can tell they all love their jobs and selling cars (which is not the feeling we got at another car dealership we went to). I highly recommend this group! More
I find it extremely unprofessional that your dealership would push a car sale knowing the car is a lemon! The check engine light come on shortly after I got back into Columbus the day I bought the car. Has would push a car sale knowing the car is a lemon! The check engine light come on shortly after I got back into Columbus the day I bought the car. Has went off and come back on. Now your sales manager is hiding which I find to be quite humorous. If I knew this is the way you treat your customers I would've never bought the car. More
We are very happy with our experience with this dealership. From start to finish. Everyone was professional and courteous. Keep us in the loop the whole time they had our truck.I would highly recom dealership. From start to finish. Everyone was professional and courteous. Keep us in the loop the whole time they had our truck.I would highly recommend John Hinderer Ford. More
Best service department ever. I will never take my car anywhere else but here for service needs. Service department is ran by the best! I will never take my car anywhere else but here for service needs. Service department is ran by the best! More