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John Hinderer Ford

Washington Court House, OH

4.5
303 Reviews

1700 Columbus Ave

Washington Court House, OH

43160

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303 Reviews of John Hinderer Ford

June 24, 2022

They were booked for the day but told me to go ahead come in. They would work me in. Very appreciated!! More

by MROLLINS8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Eggleton
Jun 28, 2022 -

John Hinderer Ford responded

Thank you for coming in for your service needs! We appreciate it. Let us know if there is anything we can help assist with in the future :)

June 24, 2022

Fast service and very friendly and decent price and clean shop and clear and concise on estimates. More

by PaulELAINEANDERIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Eggleton, Jamie Pogue
Jun 28, 2022 -

John Hinderer Ford responded

Thank you for the feedback! We appreciate your business. If there is anything we can help assist with in the future, let us know :)

June 24, 2022

Dropped truck off early for scheduled service. Service manager said he had a open spot now. I waited for truck to be serviced. Excellent customer service. More

by HARLEYFORD906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Eggleton
Jun 28, 2022 -

John Hinderer Ford responded

We appreciate you coming in for your service needs. Thanks for the awesome feedback, if there is anything we can help assist with in the future, don't hesitate to reach out (:

June 23, 2022

We did not feel pressured at all to buy. The dealer was easy to work with. More

by a.elliott18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath Mastroianni, Missy Meacham
Jun 24, 2022 -

John Hinderer Ford responded

Thank you for the feedback, I noticed it was 3 stars - is there something we could have done better to earn 5 stars? Thanks for your business and if there's anything we can do to help, please let us know. :)

June 21, 2022

Bruce Eggleton is the BEST! !! I received excellent service. It was nice to know he cared about my experience. More

by JENNYJSNOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Eggleton, Jamie Pogue
Jun 28, 2022 -

John Hinderer Ford responded

Thanks for the awesome feedback!! We appreciate you coming in for your service needs. If there is anything we can assist with in the future - let us know :)

June 21, 2022

The only thing that would make this dealership better is to understand the small town views. I do not like talking to a call center when I make an appointment. I like talking to some one that knows me and k More

by trinawalters71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Saunders, Toni Alsop, Justin Hinderer, Bruce Eggleton
Jun 24, 2022 -

John Hinderer Ford responded

Trina, thank you for the feedback. We strive to ensure our clients are able to get ahold of us and schedule with ease. With our receptionist, they are able to take calls and transfer to the proper department. Once they transfer you to our service advisors (at our Ford location), they can take a look at your files and have a better understanding of how we can assist, and they are the same service advisors you would see if you come in. And of course, you can always come in to schedule or discuss upcoming services and we'd be happy to assist :) Thanks again for the feedback, as it helps us understand how to improve our systems. Thank you - Logan

June 21, 2022

great doing local business. We are pleased with the service and the enviroment. Thank you More

by tdrice03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin , Missy Meacham, Justin Hinderer
Jun 28, 2022 -

John Hinderer Ford responded

Thanks for coming in for your service needs! We appreciate your business and if there is anything we can help assist with, please let us know :)

June 16, 2022

Very friendly and fast service ! Thenservice department does a great job . Thank you for everything. More

by ELIZABETH_LEISURE17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Eggleton
Jun 21, 2022 -

John Hinderer Ford responded

Thanks for the kind words! We appreciate you coming in for your service needs. If there is anything else we can help assist with please let us know. :)

June 16, 2022

I got my vehicle detailed here. The check in process was very simple and my car has never looked better! More

by JAMIE.528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Porter, Kurt Swallow, Bruce Eggleton, Jamie Pogue
Jun 21, 2022 -

John Hinderer Ford responded

Jamie, thank you for the awesome feedback. We are happy to hear you had an awesome experience with our detail department. Enjoy your freshly detailed car :)

June 16, 2022

Good Service, Polite, everything went well, However i purchased my truck the Last week of December from previous owner who assured me my first maintenance would be free and was not More

by SANDSFEED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Pogue
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