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John Hinderer Chrysler Dodge Jeep Ram

Heath, OH

4.7
1,073 Reviews

1290 Hebron Road

Heath, OH

43056

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Showing 1,073 reviews

October 07, 2020

Thank you for a great buying experience! Lisa knew what we were looking for and had it all ready when we arrived. She listened to us and was honest and open. Lisa was fantastic to work with! More

by jshaluha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LISA MILLER, GENE HILSTON
October 07, 2020

I brought my Promaster 1500 in for recall service, tire rotation, oil change, and air filter. Quoted 3-4 hours. It took them 9 hours, van went half a mile before it lost all power. Called them, no answer, More

by GUS.SINGLETON4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
TIA TERRELL, COLE GOODRICH
Oct 07, 2020 -

John Hinderer Chrysler Dodge Jeep Ram responded

Mr. SIngleton, Good Afternoon, I had the opportunity to read your review and apologize for the experience you noted. I wanted to discuss your experience, when you have a moment please give me a return call 740-522-3153. Bill Goodrich General Manager 740-522-3153

October 07, 2020

They diagnosed my areas of concern with the vehicle but I had to wait 3 days for any response after dropping off the vehicle. That was even after filling out the drop off envelope and calling on the second More

by darren.oconnor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My area of concern was the service department but I can’t say it was one individual. It was maybe mor if the process.
October 07, 2020

The service manager is fantastic the technician on the other hand has no clue what he was talking about and told me a part was bad without fully diagnosing the problem wasting both my time and money even More

by anthonyderrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
DENNIS ADAM
October 06, 2020

Great place to buy a car! Austin was friendly and knowledgeable. Taylor put everything together to meet my needs. Together they are a great team! I would highly recommend these guys and will definite More

by jlbuckeye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor McIntosh, AUSIN LORENZI
October 06, 2020

Lisa and Dennis were so nice to work with and made it the easiest experience to buy my car! I will always come back to them and recommend this dealership! More

by brittmorgan0492
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LISA MILLER, DENNIS ADAM
October 06, 2020

We bought a 2019 truck with 12,000 miles on it. We brought it home after a long night of paperwork to bring back the next day to have detailed. My husband brought it back the next day and sat while it More

by nataliejackson10
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Taylor McIntosh, TIA TERRELL, BRAD MARTENEY
October 06, 2020

I love my new Wrangler! As a first time car buyer they made the process so easy for me, very enjoyable experience! I will definitely be recommending to friends/family! More

by Marissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eland Leigh, GENE HILSTON
October 06, 2020

Great experience! Everyone was kind and helpful and never once did we any feel pressure about buying. We would definitely recommend them to someone looking to buy a car! More

by rices03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor McIntosh, Jeff Blevins
October 06, 2020

Great customer service. Patient with us. Information was clear and accurate. Professional and very customer oriented and we appreciate how the experience was very comfortable and enjoyable. More

by jgittings44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Blevins, DENNIS ADAM
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