Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
John Hinderer Chrysler Dodge Jeep Ram
Heath, OH
1,072 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,072 reviews
February 09, 2011
Over all a great experience. I feel that I was treated like a customer of importance and shown respect through out the buying process. (Something other dealer's are very lacking in). Dave Moore is fanta like a customer of importance and shown respect through out the buying process. (Something other dealer's are very lacking in). Dave Moore is fantastic to work with and is very personable, I would recommend all of my family and friends to Tri County and to especially see Dave. The financing lady Mychelle was very nice to talk with and made this auto purchase the easiest one I've ever had. Thank You to the whole Tri County team, I'll deffinantly be back again in the future. More
by ssatt134
Employees Worked With
Dave Moore & Mychelle
January 02, 2011
I went in to Tri County no knowing if I would trade in my 2008 Jeep for a 2011. Mike Smith was super informative about talking VALUE. I went from a 2WD 4 door model to a 4WD 2 door model. Traded up 3 year 2008 Jeep for a 2011. Mike Smith was super informative about talking VALUE. I went from a 2WD 4 door model to a 4WD 2 door model. Traded up 3 years, got 4WD, new warranty, didn't have to replace existing tires AND they worked with me on price. This is the 3rd car I've bought at this dealership. They know customer service. Purchased the car on New Year's eve, even the service manager came in to say hello. Spoke with both the owners, Jim & Tim, they have a great staff. I recommend Tri County to all! More
by rwaugh
Employees Worked With
Mike Smith & Denny Walker
December 14, 2010
Billy Sanders was very friendly, helpfull, and knowledgeable. He gave us time to decide. The financing options were very good, we did get the prince and payment we wanted. Mychele was very helpful knowledgeable. He gave us time to decide. The financing options were very good, we did get the prince and payment we wanted. Mychele was very helpful and friendy as well. I would recomend Tri-County to freinds and family. More
by lrickett
Employees Worked With
Billy Sanders, Mychele
December 13, 2010
My husband and I purchased a used car as is and we did not see any visable damage. On the way home we realized something was wrong with the steering and after farther investigation we realized the strut t not see any visable damage. On the way home we realized something was wrong with the steering and after farther investigation we realized the strut tower was rusted out. Knowing we were told there was regular matinance issues we paid $2500.00 cash and assumed we could fix the minor problems but not a rusted out shock tower that no doubt our sales man knew about and neglected to tell us about. This was to be a family vehicle and our sales man knew this. I feel that it is very sad that he would risk my family's safty all for a sale. Everyone was friendly and very nice. However, friendly and nice are NOT substitutes for the quality and safty we expected to find. Not to mention the honesty that was majorly lacking from our sales man. In this economy $2500.00 is a lot of money to just through away. After informing our sales man of the damage to the strut tower he asked us to bring it back and they would refund the money to us. After buying the car as is I do respect our sales man for making it right with us. More
by mamaof2
Employees Worked With
Jessie
December 13, 2010
This dealership is not one that i would ever deal with again. i would also highly reccomend that no one else does either. they called us several times a day pestering us about when we were going to come b again. i would also highly reccomend that no one else does either. they called us several times a day pestering us about when we were going to come back. my husband and i are very busy and had to try and come in when we could. we bought the car not even two months ago, and it's been in the shop three times. More
by bns.
Employees Worked With
Brad Funk
December 05, 2010
Our experience was awesome. Normally I despise the entire car buying experience but this was painless. Steve Ferrell was an incredible salesperson and he eliminated the back and forth pricing that mo entire car buying experience but this was painless. Steve Ferrell was an incredible salesperson and he eliminated the back and forth pricing that most dealership do. The finance person knew her stuff as well. She made everything very simple. I'll will be interested to see how the service after the sell goes..... c lane Newark, Ohio More
by cynlane
Employees Worked With
Steve Ferrell
December 02, 2010
I have been looking at cars on the internet for a few weeks now and could not find the one i wanted in the Columbus, OH area. I broadened my search to within an hour of the city. I found the 2003 Subaru weeks now and could not find the one i wanted in the Columbus, OH area. I broadened my search to within an hour of the city. I found the 2003 Subaru Outback that i was looking for. Steve, was very informative on the phone answering my questions to the best of his ability. Once i was able to drive to the dealership, i test drove the car, loved it and was out the door in under two hours. Thanks to all the employees at Tri-County Chrystler Products. You have made my holidays very merry! More
by joelbehnke
Employees Worked With
Steve, karen, maya
November 27, 2010
My overall experience was outstanding. The sales rep was very friendly and helpful. The sales rep acted very professional and was ontop of everything. Will buy from again in near future. Will recommend this very friendly and helpful. The sales rep acted very professional and was ontop of everything. Will buy from again in near future. Will recommend this dealership to family and friends. OUTSTANDING More
by seanhall1
Employees Worked With
Mike Bradey
November 25, 2010
They say what they'll do and they do what they say. They point out potential problems, but they don't scare you into emergency repairs. Over the years, they have properly fixed many different problems. In point out potential problems, but they don't scare you into emergency repairs. Over the years, they have properly fixed many different problems. In the very few cases, when the initial fix didn't work, they have gladly rectified the issue. More
by twprasher
Employees Worked With
Many
November 24, 2010
THIS IS THE SECOND AUTO WE HAVE PURCHASED FROM TRI COUNTY. IN JUNE OF 2009 WE BOUGHT A DODGE JOURNEY AND WE TREATED GREAT. WE PURCHASED A 1500 DODGE RAM AND JESSIE LISTENED TO US AND FILL OUR NEED. QU COUNTY. IN JUNE OF 2009 WE BOUGHT A DODGE JOURNEY AND WE TREATED GREAT. WE PURCHASED A 1500 DODGE RAM AND JESSIE LISTENED TO US AND FILL OUR NEED. QUESTIONS WERE ANSWERED AND HONESTY HELPED US BUY WHAT WE NEEDED. More
by kathyanderson13
Employees Worked With
JESSIE HARNEY
