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John Hiester Chrysler Dodge Jeep Ram
Lillington, NC
375 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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375 Reviews of John Hiester Chrysler Dodge Jeep Ram
May 30, 2023
I have a custome for over 10 was very satisfied and had a problem service a few yrs back and stopped using you,but look like xxxxx have changed an I am 100 % satisfied , Hope I don’t need you but you can be problem service a few yrs back and stopped using you,but look like xxxxx have changed an I am 100 % satisfied , Hope I don’t need you but you can be assured I would use you,thank you for the good service and the Adviser that I raked to ,the other people very very helpful and courteous. More
by Mack E Stephenson
Employees Worked With
Service desk employees very understanding about my problem and holiday coming up
May 26, 2023
The job was done quickly The staff was courteous and friendly The part looks good I had a little problem with price that was different however it was correctly with no problem. Thx Ron friendly The part looks good I had a little problem with price that was different however it was correctly with no problem. Thx Ron More
by Ron
Employees Worked With
David and others
May 25, 2023
I have been using John Heister for several years. They have always been courteous and prompt. I did have a small issue on this last visit. Shoe marks and grease on the carpet. I returned home and fou They have always been courteous and prompt. I did have a small issue on this last visit. Shoe marks and grease on the carpet. I returned home and found the spots were hard to remove. Used some mineral spirits to clean off of the plastic door panel and rocker panel. Called the dealership and left a voicemail for my customer advocate Matthew. No response from him so far. More
by wbryanbyrd
Employees Worked With
Matthew Messer
May 21, 2023
Bought multiple cars from this dealership and always had great service. Zach was knowledgeable, informative, and patient. Darren has always been great also. Mopar is the way to go for the best quality ri great service. Zach was knowledgeable, informative, and patient. Darren has always been great also. Mopar is the way to go for the best quality ride! By far the most up to date, comfortable, stylish, tough, fast vehicle out there within the price range. More
by Eanchip
Employees Worked With
Zach & Darren
May 15, 2023
Went to get oil changed in Express Oil change service and was told 1.5 hour wait to just get started on my truck. That isn't what express means to me. Just saying was told 1.5 hour wait to just get started on my truck. That isn't what express means to me. Just saying More
by Danny.stevens42
Employees Worked With
Don't remember
April 29, 2023
Our salesman, Patrick, provided exceptional customer service. Worked with us to get into a new truck! Josh was very receptive of our needs. Finance was quick and easy. Thank you, we recommend John Hies service. Worked with us to get into a new truck! Josh was very receptive of our needs. Finance was quick and easy. Thank you, we recommend John Hiester to everyone. Well definitely be going back! More
by Ebdgd80
Employees Worked With
Patrick, Josh
April 20, 2023
The dealership’s service department is extremely capable with regard to the work done on the vehicle. The new service entrance has a few customer service issues. with regard to the work done on the vehicle. The new service entrance has a few customer service issues. More
by akarakos
Employees Worked With
The lady handling the payment is awesome
