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John Hiester Chrysler Dodge Jeep Ram

Lillington, NC

4.3
372 Reviews
Call Dealership (910) 893-8088

940 N Main St

Lillington, NC

27546

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372 Reviews of John Hiester Chrysler Dodge Jeep Ram

July 24, 2024

They forget about I had to ask for a manager after calling for 2 days and got no answers not very good on taking care of you More

by Maritza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler and Dustin Brown and Management Herbert
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June 24, 2024

Check in was an easy process. They were able to get my car back and tell me what was wrong with it fairly quick. Taylor was my advisor and she was able to explain everything to me More

by haleyrfreeman99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Hayleigh, Taylor
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June 16, 2024

Dealer is great. Service department is top notch and attentive to my needs. Service was performed to my satisfaction and on time as promised More

by HeavyChevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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June 14, 2024

After 3 days they still don't have the warranties in my Mopar account. Somehow they used another email and I can't verify ownership. More

by Farmer
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Trevor, Chad
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May 30, 2024

I had a tire rotation and an oil change. Friendly people and at a fair price! More

by harvg2223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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May 27, 2024

It was great and awesome service and great people very friendly i would highly recommend this dealership to my friends and family More

by Blaine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor
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May 17, 2024

I took in my 2016 Ram for the Evac engine light. I was charged $400.000 for a canister Evac filter that did not work. The light came on the next day, so I took it back again, and they did a road tes More

by billingsley4139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve, Tim
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May 17, 2024 -

John Hiester Chrysler Dodge Jeep Ram responded

Please give our General Manager Rob Kirkland a call to discuss. 910-304-5659. Thank you!

May 09, 2024

Bringing the jeep here for me to see was beyond awesome. Very willing to help, picking me up to go get the vehicle is a service that I never thought was possible . I love Hiester dealerships More

by ryandmays6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick
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April 16, 2024

Went to John Hiester for a check engine light. It was determined to be a non-issue and therefore, I was out of the dealership quickly More

by akarakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob - Diesel Mechanic
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March 28, 2024

Professional courtesy clean environment knowledgeable staff well priced on time service performed nice waiting area More

by royalslenwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service lady was very nice but didn’t get her name
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