Back

John Hiester Chrysler Dodge Jeep Ram of Sanford - Service Center

Sanford, NC

4.5
86 Reviews

86 Reviews of John Hiester Chrysler Dodge Jeep Ram of Sanford - Service Center

Sort by
October 28, 2021

Outstanding service! Kieth went out of his way to help me when I was in a bind on a busy Saturday in the service department. Got me fixed up until my appointment where the service department fixed my iss More

by Bradleyagill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kieth
October 15, 2021

Service was poor wasn’t a first come first serve experience not fast 2 hour More

by garner08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
October 09, 2021

Professional and timely service. Kept informed of my vehicle status. Staff was courteous and considerate of my time. More

by Godwinjag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know
September 24, 2021

Entire team focused on providing excellent customer service. Communication was outstanding. Keith and Shannon were top notch professionals. More

by chickenrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith and Shannon
September 23, 2021

Friendly. Courteous. Timely. Just great folks to deal with. I would consider buying a vehicle from this dealership based solely on the service department. More

by glmaviation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris.
September 20, 2021

They did a good job in servicing my vehicle. It would have been a 5 star rating if they had provided periodic updates on the status while I waited. More

by Afishman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not record the employee’s names
September 17, 2021

I was very pleased with my experience while getting a recall issue resolved with my Jeep. Shannon was very polite as was all other employees who I came across. The lounge area was nice and situated near More

by jdc919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon
September 12, 2021

Called three times and also emailed on issues to my Dodge, but no response from these losers. There are good reasons why I didn't buy from these jerks. Both customer service and service really suck a More

by Marigoldpeabody
Recommend Dealer
No
Employees Worked With
Some pain in the xxx named Jesse.
August 19, 2021

Everyone was very helpful and friendly. Service was done in a reasonable time for services required. More

by Phoebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC
August 18, 2021

Easy and fast to get in for service, staff was very nice and professional, work completed on time, cost was just as explained. More

by davelhahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
...
6
...