John Hiester Chrysler Dodge Jeep Ram of Sanford - Service Center

The service attendant was very friendly and professional. I was given a time my car would be ready, and it was ready right on time. I was given a time my car would be ready, and it was ready right on time. More

I would definitely recommend this dealership. They are very friendly and courteous. They make sure that all the issues you have are completely taken care of. If you need service or another vehic They are very friendly and courteous. They make sure that all the issues you have are completely taken care of. If you need service or another vehicle, this is the place to go !! More

Friendly people, great customer service and all-around good place to get your vehicles worked on. Thank you for Getting me in. good place to get your vehicles worked on. Thank you for Getting me in. More

My experience buying my Jeep was wonderful, HOWEVER, I recently took my Jeep in with damage that was missed by the body shop that repaired my Jeep due to an accident. They were aware it was to be paid for recently took my Jeep in with damage that was missed by the body shop that repaired my Jeep due to an accident. They were aware it was to be paid for my someone else's insurance. They were unable to take pictures, but did not call an adjuster from State Farm to approve the repair, they just fixed it....without approval. I was totally unaware of the inability to take pictures or that an adjuster was needed, their speciality, not mine. Without knowing any critical information, after having the car two days, calling and telling me it was ready; I arrived, PAID out of my pocket, around 1500.00 dollars and left. It wasn't until a week or so later I began to find out there were no pictures, no adjuster. All I was told my John Hiester was that pictures were not taken, it took them a couple of weeks to tell me that they were unable to take pictures, still no mention of "was supposed to call an adjuster". A different person takes over talking to me who eventually tells me that "John Hiester would not be reimbursing me because I approved and paid for the repairs". No ownership or professionalism at all. I have had to retain an attorney to have my payment reimbursed. More

Best Dealership ever. I have never been treated as well as I have here at any dealership I’ve been to. Thanks for your help and service. Thank you Joseph Olive and your co I have never been treated as well as I have here at any dealership I’ve been to. Thanks for your help and service. Thank you Joseph Olive and your co- workers. Great place. More

Best dealer service I have ever received. Super friendly service manager and front desk employee (Shannon). Same day diagnosis and repair of a warranty item. I’m over 50 years old and have ne Super friendly service manager and front desk employee (Shannon). Same day diagnosis and repair of a warranty item. I’m over 50 years old and have never been treated this well at a car dealer. More

very competent and friendly. everyone knew what they were doing and we felt very welcomed. everyone knew what they were doing and we felt very welcomed. More

Had way less than acceptabe experience at Hiester yesterday. Not at all please with communication . One and done. yesterday. Not at all please with communication . One and done. More

They took good care of me when I took my Ram 3500 in for service. They kept me updated on what was going on and even gave me a ride home. service. They kept me updated on what was going on and even gave me a ride home. More

They have called me wanting to purchase my Jeep Gladiator but still haven’t fixed a recall a year later. Their management has switched so many times the new one doesn’t have a dang good chance to help custom but still haven’t fixed a recall a year later. Their management has switched so many times the new one doesn’t have a dang good chance to help customer. More