John Hiester Chrysler Dodge Jeep Ram of Sanford - Service Center

Easy check in. They performed all maintenance work and recalls as promised in a timely manner. I went to them because of issues from another dealer not returning ph They performed all maintenance work and recalls as promised in a timely manner. I went to them because of issues from another dealer not returning phone calls. John Hiester CDJR is now my new dealer. More

I took my truck in for oil change and checkup and they did great job while Keith explained the upcoming big items so that I knew what to look for. The work was performed great and I still prefer to drive did great job while Keith explained the upcoming big items so that I knew what to look for. The work was performed great and I still prefer to drive a bit further to have my maintenances done here. More

Shannon was exceptional in customer service. I’m back driving again with no worries. They always take very good care of my car and keep me in the know of the progress. Thank you I’m back driving again with no worries. They always take very good care of my car and keep me in the know of the progress. Thank you More

My husband and I have been taking our car here since before Heister bought the dealership. We scheduled a routine oil change appointment for after a vacation. This vehicle was left in our garage during before Heister bought the dealership. We scheduled a routine oil change appointment for after a vacation. This vehicle was left in our garage during the vacation. Upon returning the car didn’t start. A quick jump got the car running again. We added a battery check to the oil change appointment. A multi-point inspection was performed, and it indicated battery health was good. Service department told us that the problem was the starter. We scheduled an appointment for 10 days later to have the starter replaced. We dropped the car off the night before the appointment. I received a call at 1pm that my car was ready. My husband called back to pay over the phone as we would be picking the car up after work and the service department would be closed by then. When we arrived, the car wouldn’t start. We tried jumping it without luck. We had to leave the car there. It wasn’t until the next day we received a text informing us that the battery was dead, and they had tried charging the battery. A new battery was now recommended. How did the battery life go from good to needs replacement in 10 days? Did we actually need a new starter? Why did no one inform us the battery was dead when they told us the car was ready or when we paid? We never heard from the service advisor assigned to us. We have lost all trust in the service department. More

Always very friendly and helpful. Able to get appointments with ease and in a timely fashion Able to get appointments with ease and in a timely fashion More

Very professional and extremely friendly team. I left the dealership feeling that all my concerns were addressed. I would recommend this dealership. I left the dealership feeling that all my concerns were addressed. I would recommend this dealership. More

Excellent service and great staff. I would recommend this dealership to all friends and colleagues. I would recommend this dealership to all friends and colleagues. More

Easy to get an appointment for service, friendly staff that listens to the customer. Facility is clean and the eating area is comfortable. that listens to the customer. Facility is clean and the eating area is comfortable. More

Friendly courteous staff, got me in right away and pointed out concerns with, no pressure to have service done there as other dealerships tend todo pointed out concerns with, no pressure to have service done there as other dealerships tend todo More

Professional, courteous service with accurate maintenance. Will recommend this service to family and friends, great! maintenance. Will recommend this service to family and friends, great! More