John Hiester Chevrolet of Lillington
Lillington, NC
Filter Reviews by Keyword
By Type
Showing 149 reviews
The team at John Hiester was outstanding, curious and very helpful. If I had to take my automobile to dealer they would be my first choice even though I drove over 30? Miles very helpful. If I had to take my automobile to dealer they would be my first choice even though I drove over 30? Miles More
This was my first service to my car and everything was smooth. From scheduling the appointment on the myChevrolet app to getting a phone call to confirm all the way through the end of my service. The serv smooth. From scheduling the appointment on the myChevrolet app to getting a phone call to confirm all the way through the end of my service. The service itself was quick. Jennifer told me it would take about an hour and half and it did. She was helpful and she did give me an update 15 minutes prior to my car being done. Thank you. More
I find that John Hiester is an honest dealership that puts their customers first. I purchased my vehicle from them and they do all my maintenance. They will let me know if I need something other than wha puts their customers first. I purchased my vehicle from them and they do all my maintenance. They will let me know if I need something other than what I come in for and will not try to persuade me to get parts not needed. More
I brought my truck in because it would not start, until the tow truck showed up. The three service personnel were top notch professional already had the paperwork waiting to fill in the rest of the info. the tow truck showed up. The three service personnel were top notch professional already had the paperwork waiting to fill in the rest of the info. Mr Tim said I would have a call within the hour, got a call back from in less than hour, they found the problem and had it ready to leave the lot… from start to finish less than three hours. I could not be happier, this Chevy dealership is just down the road from and will be my go to from now on. Thanks to Mr. John Hiester for having such a great team in place to handle grumpy ole customers and the Mechanics that serviced my 21’ Silverado!!! More
Very pleased with the job they did. They were very professional from the first call and kept me informed all the time. I would recommend them to other people. Awesome job!! They were very professional from the first call and kept me informed all the time. I would recommend them to other people. Awesome job!! More
Been servicing here with both of my cars and it has been excellent Today I was a little disappointed because they didn’t check the pressure in my tires when they rotated them but no biggie still satisfied excellent Today I was a little disappointed because they didn’t check the pressure in my tires when they rotated them but no biggie still satisfied More
The service was wonderful. The service department was very professional. They gave me a date my truck was to repaired and they were on the spot. l would buy a vehicle from t The service department was very professional. They gave me a date my truck was to repaired and they were on the spot. l would buy a vehicle from them with out any problem! Glenn Barefoot More
We’ve had nothing but issues with the service department, and getting issues fixed on a 2021 trailblazer! They supposedly fixed the check engine lights, and the turbo squeak by updating the software…. Now it and getting issues fixed on a 2021 trailblazer! They supposedly fixed the check engine lights, and the turbo squeak by updating the software…. Now it’s back, not to mention when we traded our Camry they didn’t turn the tags in, which resulted in lapse of insurance, and we don’t even have the car anymore, also we paid for taxes, tag and title at time of purchase which was in July of 21, now the tags are dead??? Sooo we paid taxes for just 3 months?? I wouldn’t buy a skateboard from them More