John Hiester Chevrolet of Lillington

Properly diagnosed my situation, got be back in in a timely matter to make the repair a great success. Thank you Shanna, and Julia, great customer service timely matter to make the repair a great success. Thank you Shanna, and Julia, great customer service More

Can’t say enough about how great it was to work with this dealership and William. From the beginning the process was easy and quick and they bent over backwards to get me to the price I needed and the vehic dealership and William. From the beginning the process was easy and quick and they bent over backwards to get me to the price I needed and the vehicle that I needed. Would def recommend to others and I will be using them in the future. More

As always Great customer service and a Great service Department!! The entire service Team always goes above and beyond what’s required to ensure my families cars are well maintained that’s why we come t Department!! The entire service Team always goes above and beyond what’s required to ensure my families cars are well maintained that’s why we come there. More

This dealership was one of the best buying experiences I’ve had. My salesman Josh is top notch. Very friendly and knowledgeable without being overbearing in any way. I highly recommend John Hiester Chevr I’ve had. My salesman Josh is top notch. Very friendly and knowledgeable without being overbearing in any way. I highly recommend John Hiester Chevrolet of Lillington NC. Hopefully the service department is just as good. More

The staff got in and kept me informed throughout timeframe. Although There were other vehicles before mine, there wasn’t any real issues with my time. timeframe. Although There were other vehicles before mine, there wasn’t any real issues with my time. More

I had a wonderful car buying experience at John Hiester Chevrolet in Lillington, NC. I was in the market for a used Rav-4. I compiled a list of potential buys on my own from a few different dealerships. Chevrolet in Lillington, NC. I was in the market for a used Rav-4. I compiled a list of potential buys on my own from a few different dealerships. The one I found at Hiester Chevrolet happened to be my first choice and turned out to be the right one. I found it on Carfax's website and sent an inquiry through that. Ashely Herrington responded in a timely and professional manner. She was very friendly and helpful with scheduling a time for me to come look at the vehicle and put it on hold for me until I could get there later in the day. When I arrived at the dealership I saw the vehicle was already pulled up out front. My husband and I were able to do an initial walk around without being descended upon by a swarm of salespeople. Once we got inside we were paired up with salesman Kris Klingel. He was very friendly and patient with our questions and concerns. I opted to not buy it right away that night, because I wanted a little more time to think about it after seeing and driving the vehicle. I also wanted to get my father's take on the vehicle because every daddy's girl no matter how grown they are likes to have dad's opinion on decisions like this. Kris and the sales manager were very accommodating to that and allowed me to take it to show my father which I greatly appreciated. The concerns I had when I returned the next day were addressed with professionalism. They really made me feel like they genuinely cared about me being satisfied with the resolutions to the questions I had. Kris never got impatient or pushy which is so refreshing to see in a salesman. I myself once worked at a high sales and service volume car dealership for a few years. So I know from personal experience how and why car salesmen tend to get a bad reputation. Take it from me - you need not worry about that with this dealership. In fact this is the only car dealership I have set foot on during business hours where I didn't feel like chum in shark infested waters. In fact Kris Klingel was more like Kris Kringle - getting my new to me vehicle was darn near as good as waking up on Christmas morning to find the toy you asked Santa to bring you. Thank you Kris for your patience and professionalism. And thank you John Kiester Chevrolet of Lillington for all your hospitality. More

I took my Sonic Chevrolet in for an oil change today and everyone at John Heister Chevrolet of Lillington was very professional and helpful. Tom Fleming everyone at John Heister Chevrolet of Lillington was very professional and helpful. Tom Fleming More

This service department and it's staff are amazing. They go out of their way to make sure you leave there Completely Satisfied. I highly recommend this dealership above all others. go out of their way to make sure you leave there Completely Satisfied. I highly recommend this dealership above all others. More

My vehicle had a recall. The dealership made it so easy to get the recall done. I highly recommend John Heister Chevy for sales and service. to get the recall done. I highly recommend John Heister Chevy for sales and service. More

Very pleased with the dealership. Went in for oil change and tire rotation. Left with the feeling I may have found a place I can trust with my vehicles and tire rotation. Left with the feeling I may have found a place I can trust with my vehicles More