Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

John Hiester Chevrolet

Fuquay-Varina, NC

Overview
Reviews
4.6
399 Reviews
Call Dealership (919) 552-4944

3100 North Main Street

Fuquay-Varina, NC

27526

Directions

By Type

Showing 399 reviews

December 27, 2023

The quality and service were great. The price was extremely fair too! Staff was very friendly and welcoming. I highly recommend trying Hiester for service work. More

by Tree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lynn, Digital Airstrike
Report | Print
Dec 29, 2023 -

John Hiester Chevrolet responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service. Please feel free to contact us or stop by for a visit if you need any assistance. The John Hiester Chevrolet Team

December 26, 2023

Hiester Chevrolet takes great care of their customers and provides quality service for my Tahoe. More

by rp1493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Dec 28, 2023 -

John Hiester Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. The John Hiester Chevrolet Team

December 25, 2023

JHC has very friendly and knowledgeable staff. In purchasing my car and servicing my car, they always take great care of me. More

by Msjill513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 27, 2023 -

John Hiester Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. The John Hiester Chevrolet Team

December 06, 2023

Everyone is so friendly and helpful. Great service department! Thank you for all you do! More

by 59barbac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike
Report | Print
Dec 07, 2023 -

John Hiester Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! The John Hiester Chevrolet Team

December 05, 2023

Great sales rep who listened and got ne the exact vehicle I was looking for. Showed me around the dealership and introduced me to everyone More

by chrishursey71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel, Digital Airstrike
Report | Print
Dec 06, 2023 -

John Hiester Chevrolet responded

Thank you for taking the time to write this 5-star review, Chris. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. The John Hiester Chevrolet Team

November 20, 2023

Excellent service and great customer service. I really love coming to this dealer for my truck More

by glennysg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't know
Report | Print
Nov 22, 2023 -

John Hiester Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. The John Hiester Chevrolet Team

November 14, 2023

Beware I am a repeat customer of both buying trucks and service.Today was a game changer for me.I now a little about Chevys.I immediately knew the quote of 6500 for a transmission was grossly of target.34 More

by Dav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital Airstrike
Report | Print
Nov 14, 2023 -

Dav responded

John Hiester Chevrolet Nov 14, 2023 Dav Beware I am a repeat customer of both buying trucks and service.Today was a game changer for me.I now a little about Chevys.I immediately knew the quote of 6500 for a transmission was grossly of target.3400.00 over several other shops who offered a few other things I asked to be done. THERE TOTAL WAS 10 GRAND FOR A 2012 Z1.I got most of the stuff they were over pricing alot less also Beware ill never go back

Nov 16, 2023 -

John Hiester Chevrolet responded

Thank you for taking the time to leave us your review, Dav. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. The John Hiester Chevrolet Team

October 26, 2023

Good communication and service. Proud supporter of the Wolfpack. I would highly recommend this dealership More

by Greg.Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Airstrike
Report | Print
Oct 27, 2023 -

John Hiester Chevrolet responded

We really appreciate the kind recommendation, Greg. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! The John Hiester Chevrolet Team

October 11, 2023

I was please with the service at Hiester Chevrolet. The advisors were nice and the got me in and out in about an hour. More

by LH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisors and attendants
Report | Print
Oct 12, 2023 -

John Hiester Chevrolet responded

Thank you for your kind words. We feel our service department is what makes John Hiester Chevrolet of Fuquay Varina special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. The John Hiester Chevrolet Team

October 06, 2023

They are not thorough in checking my car on 3 separate occasions. I have to keep pointing out to them things they should know and reminding them of things I’ve asked them to check. Communication is not go More

by C8 Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachael in service
Report | Print
Oct 06, 2023 -

C8 Owner responded

Poor communication from the service department communication from the service department. They are not thorough in checking your car. You have to tell them and then remind them what you wanted them to do and what they were supposed to be checking as well. They tell you that a problem is fixed and then you get home and you’re still having a problem..

Oct 09, 2023 -

John Hiester Chevrolet responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. The John Hiester Chevrolet Team

1
...
5
6
7
...
40