John Hiester Chevrolet
Fuquay-Varina, NC
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Sales Associate, Howard Moore very helpful, Howard Moore was very friendly and did not use pressure. He listened and tried very hard to find the Truck I wanted. Everyone meet was friendly and he Howard Moore was very friendly and did not use pressure. He listened and tried very hard to find the Truck I wanted. Everyone meet was friendly and helpful. Very nice facility!!!! More
Excellent, Down To Bussiness, No BS I purchased a Colorado on Saturday and had an excellent experience. I felt like I got a fair deal. Johnny was very personable, straight forward, knowl I purchased a Colorado on Saturday and had an excellent experience. I felt like I got a fair deal. Johnny was very personable, straight forward, knowledgeable and respectful of my time. The Finance Manager was quick and made the closing process painless. Thanks! Ted More
Very friendly and easy The salesman Howard Moore was very helpful and went through all my needs for a vehicle. We looked at several SUV's,but the 2016 Traverse met every nee The salesman Howard Moore was very helpful and went through all my needs for a vehicle. We looked at several SUV's,but the 2016 Traverse met every need we had. More
Credit reports run without permission Went to LOOK at a convertible Camaro in March 2015, and were asked for our licenses. We weren't even going to test drive a car, just looking for fit ( Went to LOOK at a convertible Camaro in March 2015, and were asked for our licenses. We weren't even going to test drive a car, just looking for fit (my wife is short). Directly told the salesperson "you do not have my permission to run a credit check on either of us." Looked at the car, didn't work out. Not home 30 minutes when the phone is ringing, from the dealer, telling me our "credit is great, when will (we) be back to buy?" I told them, "never"... And told them again the next day when someone else called. I demanded that they destroy/shred/burn anything they had with my information on it. More
This is the second car I have purchased from the dealership with Greg Pait as my salesman. I cannot say enough about the customer service, quality of work done for the purchase, friendliness, and p dealership with Greg Pait as my salesman. I cannot say enough about the customer service, quality of work done for the purchase, friendliness, and price! Greg Pait is totally honest, keeps the customer's best interest at the forefront, knows the vehicles in stock and is willing to go out of his way to make your buying experience a most pleasant one. He even detailed the vehicle I bought personally! My overall experience for both purchases was excellent! As far as I am concerned, everyone should buy from this dealership and Greg Pait! More
These guys are a joke. They have commercials on the radio claiming that they're number one priority is to get you the best deal on a used car but that was not the case for me. The car I was looking at had a claiming that they're number one priority is to get you the best deal on a used car but that was not the case for me. The car I was looking at had a lot of miles on it and they were still trying to sell it at an almost new price. I offered them cash for the car and they turned it down so I went to a private owner and bought the car instead and it had lower miles and all the options I wanted. All these guys at this dealership was trying to do is get the most money possible from selling me the car. The sales manager tried to tell me that I need to keep in mind that they're offering a 100k powertrain warranty in the price of the high price of their used car but I didn't see it that way. They are offering the warranty because they say they offer it, never once said in the commercial that you need to buy it within the price of the vehicle. Moral of the story, they lost a sale and never made the money from me but someone else did. I still got the car I wanted regardless of the hoopla these guys were presenting the day I walked into their dealership. More
I purchased a used 2007 suburban from Hiester on 5/30/2012. Kevin Utley greeted me professionally on the evening before. We test drove vehicle and I explained my situation. Saturday morning we made 5/30/2012. Kevin Utley greeted me professionally on the evening before. We test drove vehicle and I explained my situation. Saturday morning we made a deal on my trade. Kevin followed me home with the paperwork so that my wife did not have to leave her mother. All went smoothly as planned. Kevin's attitude and overall personality will allow him to succeed in this business and any other endevours he might choose. I could not ask for a better experience. More
I purchased a 2010 Impala LTZ. I was in poor health from a recent near fatal car crash. The sales and administrative staff including Angelene and Stephanie were outstanding. Their care and personal attentio a recent near fatal car crash. The sales and administrative staff including Angelene and Stephanie were outstanding. Their care and personal attention was above and beyond reproach. Since that time, I have purchased parts and visited the service department and again received exemplary customer care. Kudos also goes to LaVone (parts), Scott (service), and Phillip Allen (service manager)! More
We have bought a number of cars from this dealship and have been pleased! David is probably the best guy out there in the business in my opinion. After going to a what seems like a million different car d have been pleased! David is probably the best guy out there in the business in my opinion. After going to a what seems like a million different car dealerships looking for the right car it is obvious they are one of the only dealerships out there interested in helping you find what you want and getting it for you. I would highly recommend John Heister Pre Owned Clearance Center to everyone. They are the best of the best. More
I first visited this dealership and was not satisfied with my initial experience. After writing John Heister dealers through this site I received a letter and a personal phone call to discuss my experie with my initial experience. After writing John Heister dealers through this site I received a letter and a personal phone call to discuss my experience. The customer service manager addressed my issues and resolved them. I was very thankful to have been contacted by John Heister customer service and would certainly recommend their products and services with high regard knowing that anyone I would send would be helped as I was. Thank you. Bryan C More