John Hiester Chevrolet

Happy Customer This dealership is truly customer focused. I have used their service dept for years and have just purchased a new Silverado today!!! I highly recommen This dealership is truly customer focused. I have used their service dept for years and have just purchased a new Silverado today!!! I highly recommend their service and sales depts!!! More

Very bad experience I made the mistake of going here to purchase a car that I saw online. Big mistake. Of course the vehicle that was still online had been sold by the sa I made the mistake of going here to purchase a car that I saw online. Big mistake. Of course the vehicle that was still online had been sold by the same salesman as ours the day before. The old bait and switch.We were treated ok while there but the problems rolled on afterwards. We stated firmly to Scott to relay to everyone involved that only 1 credit check be run on our credit, a month later 5 checks initiated from here shows up on our credit report. The sales manager still has not answered the calls or emails about this. We paid to have the license and registration filed and sent to us but it took over 2 months to get this completed after many,many calls and emails. The salesman Scott was like a stone wall when we asked for anything and we had to send numerous emails to get anything done. It was like they were saying "We have your money so don't bother calling about anything". They were also very shady by selling us a "CHEVY CERTIFIED"car but failed to tell us that we had a few days to return it if we wanted to. No one at the company will address that last issue so be prepared to find your own information BEFORE going here IF you are crazy enough to go here. More

Best car purchase experience ever Hector listened to what I was looking for. He knew everything about the vehicles. He made the experience relaxed. I’ve been a loyal Chevy owner for ye Hector listened to what I was looking for. He knew everything about the vehicles. He made the experience relaxed. I’ve been a loyal Chevy owner for year. I was close to changing. But the truck was far superior. More

Awesome deal, great truck buying experience Buying a new vehicle was easy and pain free, also only took a few hours from start to finish and I was on my way in my new truck. Worked a deal that I Buying a new vehicle was easy and pain free, also only took a few hours from start to finish and I was on my way in my new truck. Worked a deal that I could turn down. Highly recommend heister chevy. More

Best customer service you could have asked for Dealership was great and customer service was fantastic. Rated five stars because I couldn't pick 10. Definitely where I will recommend everyone to go Dealership was great and customer service was fantastic. Rated five stars because I couldn't pick 10. Definitely where I will recommend everyone to go. More

Awesome experience! This dealership was top notch! Gabe and his staff went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me sug This dealership was top notch! Gabe and his staff went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a truck the process was absolutely painless. So quick and professional. More

Overcharged/No Answers and No Receipt First off I want to say that John Hiester Chevrolet in Fuqua Varina NC is the worst dealership I have ever been too, check this story out before First off I want to say that John Hiester Chevrolet in Fuqua Varina NC is the worst dealership I have ever been too, check this story out before you go. Iam an Active Duty service member in the US Army and have been for 17 years. I just moved to the area to finish out my career, got back from Korea two months ago and wanted that retirement truck I worked so hard for. I wanted to find a dealership to call family forever, I picked the truck out and wanted it to be perfect cause it was my future retirement gift to myself in 3 years so why not add some accessories. Well the experiance I had here will haunt me as long as I have this truck and was by far the worst decision ever. Lets start with some easy things. I was told it will be complete in 3 days and took 10, I traded out factory rims and tires for upgrades and they only gave me $400 really $1600 (This is a Chevy Silverado 1500 Crewcab LTZ mind you, I had to go back for the 2nd set of keys, I had to go back cause the truck wasn’t a full tank of gas (I was told it was all ready to go and wasn’t), I was told it was ready to pick up and not all the accessories were on when I got there (bed liner) another trip, they can’t provide me a rollup or reciept for the accessories I paid for ( the guy that did it got fired or quit) was charged $6400 in accessories and come to find out they stared adding random cost on top of the labor already agreed on, I found all the GM parts from GM Website way cheaper and that leads me too the next issue, I paid $1665 for a $979 exhaust system so they marked it up almost $500, I was told by a manager it was going to be resolved that Friday well come to find out he got fired or quit, they will let you sit at the store for hours with NO answer and no one knows anything. So I wanted to post this to save everyone from my headach if they chose to treat a US Vet like this they will do it to anyone. STAY AWAY the only one that can fix this is John Hiester himself. More

Wonderful Vehicle Experience These guys have their act together. They gave us a great deal and the whole team was awesome to work with I highly recommend them These guys have their act together. They gave us a great deal and the whole team was awesome to work with I highly recommend them More

Great, fast service John Hiester's employees were exceptional when it came to helping me get my new truck. I live in PA but, they were able to have my purchase and delive John Hiester's employees were exceptional when it came to helping me get my new truck. I live in PA but, they were able to have my purchase and delivery go very smoothly! More

Very good Everyone was supper nice and friendly. nice clean showroom, bathrooms. Trucks lined up good and easy to look at. Mightsee you again in a couple of yea Everyone was supper nice and friendly. nice clean showroom, bathrooms. Trucks lined up good and easy to look at. Mightsee you again in a couple of years! More