John Hiester Chevrolet

Travis and Dan were outstanding to work with!! Bought my new Tahoe on line and it couldn’t have been easier!!! Harold delivered the truck to my home 2 1/2 hours away and I signed all papers on my dining ro new Tahoe on line and it couldn’t have been easier!!! Harold delivered the truck to my home 2 1/2 hours away and I signed all papers on my dining room table! More

Very easy to deal with. They made the entire process smooth from start to finish. This is the 3rd vehicle we have purchased from John Heister Chevrolet in Fuquay-Varina. Ron the manager made sure that smooth from start to finish. This is the 3rd vehicle we have purchased from John Heister Chevrolet in Fuquay-Varina. Ron the manager made sure that we had everything that we needed. Would recommend!! More

Excellent service polite staff always willing to help and answer all your questions. I highly recommend this place to anyone that’s looking to buy a vehicle answer all your questions. I highly recommend this place to anyone that’s looking to buy a vehicle More

Everyone was very helpful and nice. Jenny and MacKenzie made sure I was taken care of. They also followed up with questions that I had. made sure I was taken care of. They also followed up with questions that I had. More

Service staff and technician were very helpful. Not the closest dealer to me, but will return for future service needs based on my recent experience. closest dealer to me, but will return for future service needs based on my recent experience. More

Everyone that I dealt with was very informative, courtesy, professional, and helpful. Brian Johnston was a very good sales person that I enjoyed working with. courtesy, professional, and helpful. Brian Johnston was a very good sales person that I enjoyed working with. More

Employees are always prompt, professional, and kind. They always verify the service you have requested and speak to you about any service they recommend before doing it. You never feel pressured or that they always verify the service you have requested and speak to you about any service they recommend before doing it. You never feel pressured or that they are trying to sell you something. More

The service department took my Traverse in right away for oil change. They did not try and sell me things I did not need. T oil change. They did not try and sell me things I did not need. T More

Fast efficient purchase We purchased a used truck last night and our salesperson Noah was very knowledgeable for only having worked at the dealership for 2 weeks. He was cou We purchased a used truck last night and our salesperson Noah was very knowledgeable for only having worked at the dealership for 2 weeks. He was courteous to us and facilitated the process seamlessly. The finance manager tried to get us a great APR, but we found a great APR at our bank, and he helped us with the paperwork through them. I would recommend Noah highly as he was very honest with us during the process. More

Left to Drive Unsafe Vehicle.. I have a 2016 Equinox with full warranty for 100K miles. 4 weeks ago my windshield wipers quit, right in the middle of rainy season. When I asked the I have a 2016 Equinox with full warranty for 100K miles. 4 weeks ago my windshield wipers quit, right in the middle of rainy season. When I asked the dealership for a loaner to drive that was safe and had working wipers, they said they had none. So I drove for 2 weeks, dodging the chance of rain luckily, then called back to ask for a loaner as rain was coming. Again, I was told they had nothing. The next day I drove 20 miles to work on the interstate when pouring rain started halfway on my commute with no wipers! I almost had a collision. Once I safely made it to work, I called a third time and demanded a safe vehicle to drive. I was told one was available. I picked it up, drove it one day and was suddenly called that my part "ironically" just came in. None of the staff there was compassionate about my situation and the fact I was almost involved in a collision that could have easily been prevented had they simply given me something to drive off the lot as a loaner...I mean, it is a dealership, why couldn't' they have loaned me something off the to to keep me safe? I will never return here again! More