John Hiester Chevrolet

New Chevy bolt ev was having issues with the blind spot monitoring system. Issue resolved and system is working as it should. Great job. Thanks monitoring system. Issue resolved and system is working as it should. Great job. Thanks More

I scheduled an appointment for an oil change for my Honda. I went to dealership and waited a fair amount of time. The service advisor tried to sale me rear tires- which I do not need yet, I drove away Honda. I went to dealership and waited a fair amount of time. The service advisor tried to sale me rear tires- which I do not need yet, I drove away and my car started making a loud awful sound. I returned to the dealer and was told by service men that my oil pan was loose- that it had 2 screws not 4 - they would take it in the back. Well, I told him that my last oil change was done there and no one told me oil pan was missing 2 screws and no one told me today that the oil pan was missing screws. When car was finished the next service man said they had not attached oil pan correctly the first time. Now I will have it checked somewhere else- not sure if oil pan was damaged by driving back to dealer. No confidence in this place. More

I am very pleased with the experience I have had with John Heister in Fuquay-Varina. I would especially like to commend Kahlil Moton, the product specialist I had the pleasure of working with. Kahlil was John Heister in Fuquay-Varina. I would especially like to commend Kahlil Moton, the product specialist I had the pleasure of working with. Kahlil was always courteous and did a great job helping me locate the LT Trail Boss I wanted. I had very specific wants, and Kahlil showed great customer focus working to get me the truck I was seeking. His professionalism, persistence and most of all his honesty kept me focused on working with Heister. I did not experience that in working with other dealers, including two dealerships located closer to my home. If my experience after the purchase Is as good as the purchase of my truck, I look forward to being a Heister customer now and again in the future. I also wanted to say the finance employee I worked with was professional and courteous as well. He was thorough in explaining the fiancé options available, and honored my desires for the option I chose. I did not feel pressured at all, another selling point for my business. I can’t recall his name, however Kahlil should know. If these two individuals represent the type of employees at this dealership, then Heister should have no problems getting great customer reviews. I will recommend Heister based on the deal and experience I’ve enjoyed so far! More

Based on the Service I have received at this dealership, them going the extra mile for me, I will return to John Hiester Chevrolet for future service and warranty work. My sincere appreciation to a Customer them going the extra mile for me, I will return to John Hiester Chevrolet for future service and warranty work. My sincere appreciation to a Customer focused Service Staff, specifically Mckensie and Britnie. More

If I need routine service, I used to call my previous dealership for an appointment and it was always next week at the earliest. I called this morning expecting to be at least Friday (3 days), but I wa dealership for an appointment and it was always next week at the earliest. I called this morning expecting to be at least Friday (3 days), but I was scheduled in at 1:00 today...! Thanks to a great crew...! More

I recently had routine maintenance and in-warranty work completed on my 2019 Impala. I'm extremely pleased with the work, completion on time and the staff involved, from checking in and getting me back on completed on my 2019 Impala. I'm extremely pleased with the work, completion on time and the staff involved, from checking in and getting me back on the road. More

The people are nice and honest and prices are competitive compared to other dealership. A special thanks to Kahlil who was very patient and dedicated to guide me during the process. compared to other dealership. A special thanks to Kahlil who was very patient and dedicated to guide me during the process. More

I recently found my dream vehicle at Hiester Chevrolet for an awesome price. As if that weren’t enough, the sales team was great and really stepped up to get me into the vehicle without much ado. Howard for an awesome price. As if that weren’t enough, the sales team was great and really stepped up to get me into the vehicle without much ado. Howard Moore to Kathy in financing made the entire process seamless. There was one more person who was part of the team that was not only good, he was outright STELLAR. His name is Kahlil, he was courteous, articulate, accommodating and very knowledgeable. He was able to answer all of my question about the vehicle and the purchasing process. He even orchestrated the transport of my vehicle. John Hiester is a car dealership staffed with people who are ethical and go the extra mile. Thank you for the great deal! More

They got my problem diagnosed and repaired promptly. At present everything seems to be working well. Shelley and Mckensie were good to work with. Thanks This dealer eater site is for the birds. It will not present everything seems to be working well. Shelley and Mckensie were good to work with. Thanks This dealer eater site is for the birds. It will not let me go to the service department which is what I went in for. More

2019 Corvette to dealer for N.C. safety inspection using valet service. Defective part replaced under warranty while there. All transaction business done over phone. Car returned by valet service. Conve valet service. Defective part replaced under warranty while there. All transaction business done over phone. Car returned by valet service. Convenient and safe during time of COVID 19. More