
John Hiester Chevrolet
Fuquay-Varina, NC
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Excellent service, very nice staff in the service department, always try to make the easy and efficient. Bought the car new there 8 years ago and would go nowhere else for service. department, always try to make the easy and efficient. Bought the car new there 8 years ago and would go nowhere else for service. More
Very nice people. Very informative. The wait was a little longer than I’d thought it would be but I still wouldn’t go anywhere else. Very informative. The wait was a little longer than I’d thought it would be but I still wouldn’t go anywhere else. More
Buying the car was a good experience but the service department is a mess. After an oil change I noticed some of my lug nut covers were never put back on. I took the car back to have them replaced and n department is a mess. After an oil change I noticed some of my lug nut covers were never put back on. I took the car back to have them replaced and noticed they had replaced the missing ones with different lug nut covers that didn’t match the original ones. Then I had to go back again and have them all replaced with the generic ones (not the factory ones that came with the car) just so they would all match. When I had a screw in my tire I called on a Monday to make sure they had the correct tire to replace it. They said the correct tire was ordered and came in the same day. I went the next day to have the new tire put on. Of course when I inspected they put the wrong tire on my car and now I have to go back again to have that redone. I bought 3 cars there and would buy there again but I would go somewhere else for the service. More
Worked with Grant on getting out of bad deal I previously made with another car company. He was nice, professional, caring, and helped me get the best option possible for my new vehicle. Felt like a friend w made with another car company. He was nice, professional, caring, and helped me get the best option possible for my new vehicle. Felt like a friend was selling a car to me, not a car salesman. More
Been searching for a spot for car service that I felt wanted and trusted them. John Heister checks every box. Always greeted kindly , and more importantly kept informed of the progress. wanted and trusted them. John Heister checks every box. Always greeted kindly , and more importantly kept informed of the progress. More