John Hiester Chevrolet
Fuquay-Varina, NC
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Had appointment at 11:00am. I waited 4 days to get an appointment that I would be waiting for my truck to be repaired. My truck set for two hours out back in front of the techni I waited 4 days to get an appointment that I would be waiting for my truck to be repaired. My truck set for two hours out back in front of the technician work bay. I was informed at 12:00 pm by my service advisor that it would take long to do the repair. Add this time I walked back the the repair shop and still setting out side and no work had been started. The technician had gone to lunch. Technician returned from lunch at 1:00pm with his lunch from a fast food restaurant and started eating his lunch. I asked him if he was going to work on my truck, if not I would take it and leave. This technician continued eat pieces of his lunch will honking up test equipment to my truck. It took only 30 minutes to repair my truck. More
A great experience! I was well taken care of by my fellow employees. Every effort was made to get me the best car and the best deal. I was well taken care of by my fellow employees. Every effort was made to get me the best car and the best deal. More
I was supposed to get a full diagnostic/inspection but received my car back and the air conditioner is not working and I now have to take it back to get looked at again. received my car back and the air conditioner is not working and I now have to take it back to get looked at again. More
This was the best dealership experience that I have ever had. Called on the the phone, asked about a new truck. They offered to hold the vehicle 24 hours and made me an appointment. Truck was waiting on the had. Called on the the phone, asked about a new truck. They offered to hold the vehicle 24 hours and made me an appointment. Truck was waiting on the lot with my name on a tag. Scott greeted me, got the key and we did the test drive made our deal, they were very courteous and friendly. Very smooth transaction. A great professional team to do business with! Highly recommended ! More
This dealership is top notch! I never have any issues there,they have always treated me with a professional attitude.Every one is nice there. I never have any issues there,they have always treated me with a professional attitude.Every one is nice there. More
I was Greated with warmth and smiles. The Staff was so courteous and intelligent. They troubleshot my problem and had me back in my truck within two hours. I personally thanked them all. The Staff was so courteous and intelligent. They troubleshot my problem and had me back in my truck within two hours. I personally thanked them all. I’ll never go anywhere else!! Thank You Do Much. More