John Elway's Crown Toyota
Ontario, CA
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The dealership was nice, like what they have done with the place. Plenty of space for customers who decide to wait for their vehicle to be serviced. the place. Plenty of space for customers who decide to wait for their vehicle to be serviced. More
Me atendió muy amablemente. Me avisó cuándo mi vehículo estaba listo y me explicó los servicios a realizar. No sé si será la única persona que habla español pero fue el único q Me avisó cuándo mi vehículo estaba listo y me explicó los servicios a realizar. No sé si será la única persona que habla español pero fue el único que llegó atenderme cuando llegué a dejar el vehículo para cambio de aceite More
It took 5 hours after I selected my car with no updates. Salesman said someone didn’t come in today. The last hour the finance guy said he just got the paperwork and blamed the sales person for the delay. Salesman said someone didn’t come in today. The last hour the finance guy said he just got the paperwork and blamed the sales person for the delay. I was exhausted hungry and not really happy with the wait time or excuses. When I picked my car up the next day I scheduled a time I would be there but once I arrived I was told I had to wait another 20 minutes so they could fill the car with gas and wash it . Customer service needs improvement. More
Great service advisor and techs. Fast and efficient experts. Took in my 4Runner TRDpro for its 35k, did a video inspection of my vehicle and found no issues. Proceded to perform a mi Fast and efficient experts. Took in my 4Runner TRDpro for its 35k, did a video inspection of my vehicle and found no issues. Proceded to perform a minor service. Excellent!!! More





