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John Elway's Crown Toyota

Ontario, CA

Overview
Reviews
4.8
1,374 Reviews
Call Dealership (855) 996-5075
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1201 Kettering Drive

Ontario, CA

91761

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Showing 1,374 reviews

October 30, 2024

Happy with my purchase! !! Dan helped with the process of getting started to showing me the features in the car. More

by Erin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Zendejas, Dan Rogers
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Oct 30, 2024 -

John Elway's Crown Toyota responded

Erin, we're thrilled to hear that Dan made your experience at Crown Toyota a positive one! Enjoy all the features of your new car and thank you for choosing us!

October 29, 2024

Giovanni and the crown team were very knowledgeable and helpful after a poor experience with another local Toyota dealer. I highly recommend this dealership. More

by JESSIE.HERNANDEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni ,Kyryl ,Vitaliy all top notch Crown team members
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Oct 30, 2024 -

John Elway's Crown Toyota responded

Jessie, we're delighted to hear that Giovanni and the Crown Toyota team turned your experience around! Thank you for recommending us.

October 29, 2024

Great place to have your services. Clean and very professional. I enjoyed the coffee and sweet cakes. Prices are fair. Great services department. More

by pde769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Cabacungan
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Oct 30, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing your experience with us at Crown Toyota! We're delighted to hear that you enjoyed our amenities and found the service department professional. We appreciate your feedback and look forward to serving you again in the future!

October 28, 2024

I had a smooth experience the sales people were helpful and informative. They explained everything and helped me understand the different cars and plans. Ana, Rodrigo, Chaz, and Tony were all great and fri More

by Jared
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaz, Rodrigo, Ana, Tony.
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Oct 28, 2024 -

John Elway's Crown Toyota responded

Jared, we're delighted to hear that Ana, Rodrigo, Chaz, and Tony made your experience at Crown Toyota smooth and informative. Thank you for sharing your positive feedback!

October 27, 2024

Just love the people and the whole place. A really great dealership to buy a good car from. More

by cajigas5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Oct 28, 2024 -

John Elway's Crown Toyota responded

Thank you for leaviong Crown Toyota a five-star review! Enjoy the road in your new vehicle, and welcome to the Swickard family!

October 27, 2024

The car is perfect and Alex showed me key items. He synced my phone and garage opener as well as plugging in the cable for charging. However, he forgot to tell me that the door had to be unlocked to More

by NaidaTushnet62
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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Oct 28, 2024 -

John Elway's Crown Toyota responded

Naida, we're glad to hear Alex was helpful during your visit at Crown Toyota! We appreciate the feedback and will remind our team about those small but important details. Enjoy your new car!

October 26, 2024

Jacob was an awesome salesman he is very knowledgeable when it comes to electric vehicles More

by Lmanny236
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gonzales, Vitaliy Ikhrata, Fred Koehler, Debbie Rodricks, Darlene Barton, Dan Rogers, Carlos Galvez, Anjum Raza, Ramon Cervantes, Harmon Roberts
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Oct 28, 2024 -

John Elway's Crown Toyota responded

We are glad to hear that Jacob provided excellent information about EV's. Thank you for choosing Crown Toyota!

October 26, 2024

Great service by sales associate Mark Ramirez. He was outstanding. I would definitely be buying another vehicle with Mark and will be recommending him to family and friends. More

by Ovasquez2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Ramirez
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Oct 28, 2024 -

John Elway's Crown Toyota responded

Ovasquez, we're delighted to hear that Mark provided you with outstanding service at Crown Toyota! Thank you for your recommendation and we look forward to assisting you again.

October 24, 2024

The dealership is great it’s The service department is fair at best why was my tire fixed or why wasn’t I asks ??? More

by postalguy00.yahoo. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 24, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing your feedback about Crown Toyota. We're glad to hear that you had a positive experience with the dealership, but we're sorry to learn about your concerns with our service department. Please reach out directly so we can address this issue and ensure it doesn't happen again in the future!

October 23, 2024

Payed a fair price for the car. The process to buy the car was prompt, online and painless the cas was delivered home. Great experience More

by mbpumphrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Solorio, Danny Zendejas
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Oct 23, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that your car-buying experience was smooth and convenient with Crown Toyota! Enjoy the new ride, and thank you for choosing us!

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