Back

John Elway's Crown Toyota

Ontario, CA

4.8
1,460 Reviews

1201 Kettering Drive

Ontario, CA

91761

Directions

By Type

Showing 1,460 reviews

January 07, 2025

Cal was a straight shooter. Him and Ted were very helpful in securing the certified preowned car we wanted. Highly recommend! More

by iammattmo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal W. Conner, Ted Gonzales
Jan 07, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Cal and Ted were able to assist you in finding the perfect certified preowned car at Crown Toyota. Thanks for recommending us! Enjoy the road in your new vehicle, and welcome to the Swickard family!

January 06, 2025

Very friendly, knowledgeable people, very satisfy with the service they provided for me, enjoyed the cafe More

by maxcandamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Santana
Jan 06, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear you had a satisfying experience with our team at Crown Toyota and enjoyed the café! Thank you for sharing your feedback.

January 06, 2025

I was not pleased with the service I received this last Friday at the dealership. I was given a set time (1:30pm) of when the vehicle would be completed and later informed that there is a delay (3pm). I wa More

by Displeased customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
PJ Mora
Jan 07, 2025 -

John Elway's Crown Toyota responded

I apologize for the inconvenience you experienced during your recent visit. We strive to provide timely and efficient service, so it's disappointing to hear about the delay and lack of alternative transportation options offered. Your feedback is valuable, and we will work on improving our processes to prevent similar situations in the future. If you'd like to discuss this further or have any other concerns, please feel free to reach out at your convenience. Thank you, Alex Nielsen - Customer Experience Manager - CustomerExperience@Swickard.com

January 05, 2025

Very good price for the cars and the crew very helpful with our question about the vehiculos on stock More

by Juan rosales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Jan 06, 2025 -

John Elway's Crown Toyota responded

Juan, we're delighted to hear that you found our prices competitive and our team at Crown Toyota helpful. Thank you for your feedback!

January 04, 2025

6 stars out of 5! Great buying experience. Brian Contreras, Vitaliy Ikhrata, and Kayla were very helpful , knowledgeable, easy to reach, and responded very quickly to More

by emer_capulong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Contreras, Vitaliy Ikhrata, and Kayla
Jan 06, 2025 -

John Elway's Crown Toyota responded

Thank you for the fantastic review! We're delighted to hear that Brian, Vitaliy, and Kayla provided such a great buying experience at Crown Toyota. Your recommendation means a lot to us! Welcome to the Swickard family!

January 03, 2025

Carl and Silvia were so welcoming and friendly. They treated us like family and we walked out with an amazing deal! More

by Magdalenopedroza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl and Silvia
Jan 03, 2025 -

John Elway's Crown Toyota responded

Magdaleno, we're delighted to hear that Carl and Silvia made you feel like family at Crown Toyota! Enjoy your amazing deal, and thank you for sharing your experience with us!

January 02, 2025

Quick communication, no pressure gave detailed description of what needs to be done finished on time More

by Polarfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Jan 02, 2025 -

John Elway's Crown Toyota responded

We couldn't ask for a better review of Crown Toyota. Thanks so much!

January 02, 2025

A great team who went the extra mile repeatedly to make this a positive experience More

by Stuart S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Wynn
Jan 02, 2025 -

John Elway's Crown Toyota responded

Stuart, thank you for taking the time to review Crown Toyota! It really means a lot to hear that you're happy.

January 01, 2025

Working with AJ is awsome, he is always on point on schedule on retuning my vehicle. More

by jfelix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Jan 02, 2025 -

John Elway's Crown Toyota responded

Thank you for choosing Crown Toyota, we appreciate your positive feedback about AJ!

December 30, 2024

friendly, professional, knowledgeable, explained everything, make good suggestions and work completed on time. Happy to continue coming back. More

by hjcdtc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Reynolds
Dec 30, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that our team at Crown Toyota provided a friendly and professional experience for you. Thank you for your kind words, and we look forward to welcoming you back in the future!

...
8
...