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John Elway's Crown Toyota

Ontario, CA

4.8
1,459 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,459 reviews

February 03, 2025

The entire purchase was No hassle and your staff was very personable. We are Repeat customers More

by Raidserg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal
Feb 04, 2025 -

John Elway's Crown Toyota responded

Thanks for your business and five-star review of Crown Toyota! We are glad you found the perfect new ride and enjoyed the buying experience.

February 02, 2025

Friendly staff. Worked hard to make a deal. Enjoyed the experience, look forward to working with them again. More

by Skalg
Recommend Dealer
Yes
Employees Worked With
Sebastian and Mike, Isabel Velez
Feb 03, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that our team at Crown Toyota made your experience enjoyable and worked hard on the deal. Thank you for sharing, and we look forward to assisting you again in the future! Welcome to the Swickard family!

February 02, 2025

I am very happy with my experience at Crown Toyota. Cal did a great job of finding the truck I was looking for with all the things that were important to me. Silvia in finance made the process easy and More

by Mike E.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Conner, Silvia Magana
Feb 03, 2025 -

John Elway's Crown Toyota responded

Mike, we're delighted to hear that Cal and Silvia made your experience at Crown Toyota a great one! Thank you for sharing your positive feedback, and we look forward to seeing you again for your next purchase. Enjoy the new truck!

February 02, 2025

Amazing service from the beginning to the end. Very satisfied thank you. Will be back More

by mariamendez99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Flores, Vitaliy Ikhrata
Feb 04, 2025 -

John Elway's Crown Toyota responded

Thanks so much, Maria. We look forward to your next visit to Crown Toyota!

January 30, 2025

Had a great experience at Crown Toyota! Sebastian was helpful, knowledgeable, and made the process easy. Highly recommend! More

by Priuszaddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian - sales, Tony - finance
Jan 31, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Sebastian made your experience at Crown Toyota a great one! Thank you for the recommendation and support.

January 30, 2025

What can one say that would adequately say enough about the care, courtesy and competence of the team that helped ME WERE absolutely terrific! More

by rginsburg114
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Hossain FIVE STAR !!!!! TONY From Finance FIVE STAR
Jan 31, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that our team at Crown Toyota provided you with such a terrific experience! Thank you for recognizing their care, courtesy, and competence. We appreciate your support! Welcome to the Swickard family!

January 28, 2025

The dealership is always clean and on point, and my service guy PJ. is the best very helpful and very thoughtful and patient and explain everything in detail, great person. More

by Tylerbunky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PJ
Jan 28, 2025 -

John Elway's Crown Toyota responded

Tyler, thank you for the kind words! We're delighted to hear that PJ and our Crown Toyota team provided such a thorough and pleasant experience. We appreciate your support!

January 28, 2025

Sales team was amazing from sales person to finance and sales manager. Great job. Friendly easy and easy. They listen to customer needs and provided excellent service. Thank you More

by Jim Ramos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Saravia
Jan 28, 2025 -

John Elway's Crown Toyota responded

Jim, we're delighted to hear that our Crown Toyota team provided you with excellent service and met your needs. Thank you for the kind words!

January 27, 2025

Our salesman, Miguel, was very pleasant and efficient in providing us with the service we were seeking. Our overall experience good and very satisfying. More

by derdun
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel and Sonny
Jan 27, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Miguel provided you with pleasant and efficient service at Crown Toyota. Thank you for sharing your positive experience, and we hope to assist you again in the future!

January 26, 2025

I waited over 3. 5 hours for a wheel alignment. I had to call them if not it would have been longer. Didn’t get any information about my vehicle afterwards.Will not be More

by jb124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aj
Jan 27, 2025 -

John Elway's Crown Toyota responded

I'm sorry to hear about the long wait and lack of communication regarding your wheel alignment. We strive for efficient service and clear updates, so it's disappointing that we fell short during your visit. Your feedback is valuable to us, and if there's anything we can do to make this up to you, I ask that you please reach out directly. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

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