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John Elway's Crown Toyota

Ontario, CA

Overview
Reviews
4.8
1,601 Reviews
Call Dealership (855) 996-5075
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1201 Kettering Drive

Ontario, CA

91761

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Showing 1,601 reviews

June 27, 2025

Troy Botts was absolutely amazing! He was very knowledgeable, informative, and made the whole process very smooth and seamless. He took the time to make sure we understood all aspects More

by sayeeda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Botts
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Jun 30, 2025 -

John Elway's Crown Toyota responded

Sayeeda, we're delighted to hear that Troy made your experience smooth and informative at Crown Toyota. Thank you for recommending him!

June 27, 2025

They were courteous and prompt. The price estimate and time estimate were accurate and they provided details of what was found during the inspection. More

by Dan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PJ
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Jun 30, 2025 -

John Elway's Crown Toyota responded

Dan, we're delighted to hear that you had a positive experience with our team at Crown Toyota. Thank you for highlighting the accuracy and thoroughness of our service!

June 27, 2025

Very friendly and welcoming dealership and car salesman. Robert was a big help in the whole process. More

by Carrillo.elizbianca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
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Jul 01, 2025 -

John Elway's Crown Toyota responded

This review is music to our ears! Thank you for choosing Crown Toyota and for giving Robert a shoutout. Safe travels ahead!

June 26, 2025

everything was okay. just wasn't told about recall problem not the dealership's fault. should have been told about possible chares. More

by thecribof6coops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
julian
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June 25, 2025

Mathew from Crown Toyota was amazing he explained everything in detail, and he was very patient and understanding with my questions. More

by A76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Report | Print
Jun 25, 2025 -

John Elway's Crown Toyota responded

We're happy to hear that Mathew provided such detailed and patient service at Crown Toyota. Thank you for sharing your experience with us!

June 25, 2025

Diego was very helpful and knowledgeable. I purchased the prepaid maintenance program - auto care but didn't receive any brochure or information about what that covers so could someone send t More

by mccaa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
Jun 26, 2025 -

John Elway's Crown Toyota responded

Thank you for your feedback, James! We're glad to hear Diego was helpful during your visit to Crown Toyota. We'll make sure someone reaches out with the information about the prepaid maintenance program soon. Safe driving ahead! Geneva Mora - Customer Relations Manager - (909) 390-9700 x 6602

June 23, 2025

At first I wasn’t sure If a deal could be met but it worked out for the best More

by JakeClark007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlon, Vitaliy Ikhrata
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Jun 23, 2025 -

John Elway's Crown Toyota responded

Jake, thank you for trusting Crown Toyota with your business! We're so glad we could make a deal. Safe travels!

June 22, 2025

Excelente service & transaction thank you for helping me out with mi purchase me & mi family are great full for making the purchase easy & smooth 😎 will definitely be recommending crown to mi fam More

by carachuregiovani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon li
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Jun 24, 2025 -

John Elway's Crown Toyota responded

Giovani, we're elated to hear that you and your family had a smooth experience with Crown Toyota! Thank you for recommending us, and we look forward to assisting more of your family in the future.

June 22, 2025

Julian was a great person that helped us get the deal. Done. Thank you so much for your help. More

by Edmundo1946
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian
Report | Print
Jun 24, 2025 -

John Elway's Crown Toyota responded

Thank you for your confidence in our team at Crown Toyota, Edmundo! We hope you enjoy the ride!

June 21, 2025

Troy was great to work with. Took care of everything made the process very easy. Thanks again to Troy and all the people at Crown. More

by wkp1153
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy, Jeff Wade, Ron Kilpatrick, Danny Zendejas
Report | Print
Jun 23, 2025 -

John Elway's Crown Toyota responded

We're thrilled to hear that Troy and the team at Crown Toyota made your experience smooth and enjoyable. Thank you for choosing us, and we appreciate your kind words!

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