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John Elway's Crown Toyota

Ontario, CA

4.8
1,506 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,506 reviews

March 05, 2025

Good atención buen servicio y sobre. todo todos muy amables gracias toyota crown una experiencia bonita se los recomendaré a mis amigos... More

by JOE ESTRADA
Recommend Dealer
Yes
Employees Worked With
DANIEL MORAN...SALES DEPARTMENT
Mar 07, 2025 -

John Elway's Crown Toyota responded

Joe, gracias por compartir su experiencia positiva con Crown Toyota. Nos alegra saber que ha recibido un buen servicio y atención amable. Esperamos verle de nuevo pronto!

March 04, 2025

Overall, the service was sophisticated and the sales genuinely helpful and answered our questions. Keep up the good work More

by Johan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 04, 2025 -

John Elway's Crown Toyota responded

Johan, thank you for the positive feedback! We're glad to hear that our team at Crown Toyota provided great service and answered all your questions. We appreciate your support!

March 04, 2025

I had my car service my service advisor was Chris. Chris was very helpful very informative and very polite good customer service I strongly recommend it. More

by joeldecasas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Osgood
Mar 05, 2025 -

John Elway's Crown Toyota responded

Thank you for recommending Crown Toyota, Joel! We're delighted to hear that Chris provided such helpful and informative service. We appreciate your feedback and look forward to serving you again in the future!

March 04, 2025

The services was quick and easy. They kept me up dated the truck was done ahead of time More

by tlwdhw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Macias, Aaron Barton, Jorge Buenrostro
Mar 05, 2025 -

tlwdhw responded

The service was great

Mar 05, 2025 -

tlwdhw responded

The service was great

Mar 05, 2025 -

John Elway's Crown Toyota responded

We're thrilled to hear that your Crown Toyota experience was a smooth success! Thank you for the 5-star review. Safe travels!

March 03, 2025

Excellent work , speedy fast, very courageous and courteous, will let others know to shop crown More

by Bustamanteberni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pj
Mar 03, 2025 -

John Elway's Crown Toyota responded

We really appreciate you taking the time to leave Crown Toyota this awesome review, thank you!

March 03, 2025

Amazing experience! From the phone call to Gail to my service provider Cory. Outstanding service! I was informed every step of the way. They are very knowledgeable, More

by chris.goleco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory, Gail, Vitaliy Ikhrata
Mar 04, 2025 -

John Elway's Crown Toyota responded

Chris, we're delighted to hear that Gail and Cory provided you with outstanding service at Crown Toyota! Thank you for sharing your experience, and we look forward to serving you again in the future.

March 03, 2025

It was a great experience with Jacob in my truck buying. The facility was nice and the staff were friendly More

by Joendonnav16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Vitaliy Ikhrata
Mar 04, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Jacob and the team at Crown Toyota made your truck buying experience a great one! Thank you for sharing your positive feedback, and we hope you're enjoying your new ride.

March 03, 2025

What a pleasant experience! Brian was the best! We purchased from out of state and he was extremely helpful from start to finish! Answered every single question I had. Very resp More

by Trish P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Contreras and Kyryl. Forgive me for not remembering Finance Rep. name.
Mar 04, 2025 -

John Elway's Crown Toyota responded

Trish, we're thrilled to hear that Brian and the Crown Toyota team made your out-of-state purchase such a pleasant experience! Thank you for sharing your positive feedback, and safe travels ahead!

March 03, 2025

They made my purchase very easy once I provided the details of what I was looking for in a car. More

by Ayc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Santos and Tony Pouria
Mar 04, 2025 -

John Elway's Crown Toyota responded

Ayc, thank you for visiting Crown Toyota! Drive safely in the new ride!

March 02, 2025

I am always treated extremely well at this dealership. Great service and communication. The service advisors are knowledgeable, professional and personable. Thank you! More

by lasmapel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, Aaron Barton
Mar 03, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that you consistently receive excellent service and communication at Crown Toyota. Our team takes pride in being knowledgeable, professional, and personable. Thank you for your kind words!