John Elway's Crown Toyota

Four days after I bought a Toyota Sienna, I get a call from Stacey Alexander telling me they made a mistake on the contract that had been executed and they wanted me to re-write it. As explained to me, t from Stacey Alexander telling me they made a mistake on the contract that had been executed and they wanted me to re-write it. As explained to me, the $750 manufacturer's rebate (to be used as the down payment) that was represented to me in the contract didn't exist. I was supposed to execute a new contract and pay an additional $750! I guess Ms. Alexander believed that the no "cooling off period" only applied to the consumer and not the dealer. As I explained to Ms. Alexander, the executed contract as well as the new forms sent to me gave me the option of not writing a new contract. So I opted not to re-write the contract and let Crown Toyota deal with the manufacturer for the rebate. After being accused of dishonesty (yes, car dealers give lessons in honesty) they returned the check to my credit union and tell me they can't process it because of some B.S. about the rebate issue. I offer to give them the vehicle back and magically the rebate issue is cleared up. Not a pleasant experience! More