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John Elway's Crown Toyota
Ontario, CA
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I went to Crown Toyota to find a used car. The first person I met was Pancho who drove me over to the used car section, asked what I was looking for and found possibilities. Pancho got a salesman for m person I met was Pancho who drove me over to the used car section, asked what I was looking for and found possibilities. Pancho got a salesman for me, Jesse Pinero. Jesse was wonderful, he was informed and answered all my questions and let me take a test drive. He had the Carfax at his fingertips for me and was uncredibly patient while I reviewed the deal over the phone with my son, who agreed I was getting a great deal. From start to finish, I never felt any pressure from either Jesse or Pancho. They just seemed to be there to answer questions or help any way that they could. Matt the Finance Guy was very professional and managed to get through all the paperwork as painlessly as possible. As I had driven a rental car to the dealership, they also took care of helping me return it. Everyone I came in contact with was pleasant, friendly and helpful. They all give "Used Car Salesmen" a good name. More
Mike Levine is by far the best car salesman I have ever met. He made sure to get me everything that I wanted at a fair price. He was able to answer all questions I had fully. He returned all my calls and f met. He made sure to get me everything that I wanted at a fair price. He was able to answer all questions I had fully. He returned all my calls and followed up with me. He has a lot of patience which is very important. He made me feel very comfortable with my purchase. To top it off he is friendly and a pleasure to talk to. More
I have recommended this dealership to several people because of the positve way I have been treated. I have purchased two cars from this dealership and have found them to be competitive and courteous wh because of the positve way I have been treated. I have purchased two cars from this dealership and have found them to be competitive and courteous when doing business.I always use Toyoya factory parts on my Toyota vehicles and Ron in parts has always been VERY helpful. More
I went there after visiting several (4) other dealers, trying to buy brand new 2010 car and making many searches on the internet. The sales person, Mr. Dan Rogers, was most accommodating, knowledgable and trying to buy brand new 2010 car and making many searches on the internet. The sales person, Mr. Dan Rogers, was most accommodating, knowledgable and helpful. I got the best value and a beautiful car. More
Yes, I would like to recommend this dearlership, even though is the #2 in California, the promp service, the knowledge, the responsability telling me the details was just wonderful, I feel confident, I w though is the #2 in California, the promp service, the knowledge, the responsability telling me the details was just wonderful, I feel confident, I will come back to this dealer, because they is the dealer of my preferred braqn and the service. Keep up with the good job. More
I was attempting to locate and purchase a very limited edition type of vehicle.I had spent a substantial amount of my personal time in attempting to locate it. Dan Rogers was able to locate the vehicle fo edition type of vehicle.I had spent a substantial amount of my personal time in attempting to locate it. Dan Rogers was able to locate the vehicle for me, negotiate a very low price on my behalf, and have the vehicle inspected,detailed and delivered.He did all of this at a price that was much lower than what I had initially advised him that I was willing to pay.He also arrainged financing at a rate lower than anywhere that I was previously quoted.The loan pays principle quickly so that I will not owe more on my vehicle than it's worth when I want to trade up later.He said he does this so that all of his customers can do repeat business with him as often as they like.When it's time for my next purchase I will simply call him,tell him what I want,and pick it up or have it delivered (last time it was free of charge)when it arrives.I am not a wealthy person but he sures treats me like one!He also portrays a genuine concern for the customer's needs and will listen and offer very helpful advice if called upon.I can't thank Dan enough for all that he has done for me.Please note that the vehicle he provided was not a Toyota. He can provide virtually anything. Sincerely, Mike More
I had my car in for routine service on Feb. 9, 2011. I always take my Camry to this dealership because of the terrific customer service and quality of work on my car. Jeff Wade was the service representa always take my Camry to this dealership because of the terrific customer service and quality of work on my car. Jeff Wade was the service representative I dealt with for this visit. Jeff has helped me several times on my previous visits to Toyota as well. He is always knowledgeable, friendly, courteous, and helpful. My service is always done in a timely manner and I am kept informed about the progess of my service. I have recommended this dealership to several people and will continue to do so in the future. I have bought my last two cars from John Elway's Crown Toyota and it was the least stressful buying experience I have ever had!!! Keep up the good work! More
Tom & Jose give us excellent services. Provide all detail information that i would need to use the products. Great pricing for us. Super friendly environment with great smile. Great payment option ava detail information that i would need to use the products. Great pricing for us. Super friendly environment with great smile. Great payment option available for us. Definitely will go back to this dealer soon! More
Crown Toyota- Service Experience 5 stars I had my 2000 Crown Toyota- Service Experience 5 stars I had my 2000 Camry Serviced and they washed the car for free.. Free Car wash and did you know, Crown also Crown Toyota- Service Experience 5 stars I had my 2000 Camry Serviced and they washed the car for free.. Free Car wash and did you know, Crown also gives your car a Free Check up. The check up was to inform me on the current state me car is in and let me know what I should be prepared for in servicing the next time, I come in. The best part was the wait... They had a shuttle that took me to my favorite shop "The Bass Pro Shop @Victoria Gardens". I went shopping and when I was done so was the car. I told them I needed to be picked up and sure enough 5 mins later I was on the phone with a shuttle driver on my way to Crown thanks Crown Toyota see you in 5K More
Same as previous post. Overstated price, even though the car was supposed to be sold at " Guaranteed " lower price through American Express/ Zag.com network. Wish I had check with DealerRater.com first befo car was supposed to be sold at " Guaranteed " lower price through American Express/ Zag.com network. Wish I had check with DealerRater.com first before wasting my time with Crown Toyota. BUYERS BEWARE !! More