
John Elway's Crown Toyota
Ontario, CA
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I purchased my first vehicle from them and they did not make me feel forced into something I didn't want. They even went out of there way to show me the car i wanted that they had in back that was not read make me feel forced into something I didn't want. They even went out of there way to show me the car i wanted that they had in back that was not ready to be sold. I would highly recommend Michael Rios when going to John Elway's crown Toyota. More
Both Norm & Ira were very patient and kind to me. Adrian was trustworthy. Nancy, the manager made me cry with joy with her kindness and ability to "hear" what I felt and responded to my mental and fi Adrian was trustworthy. Nancy, the manager made me cry with joy with her kindness and ability to "hear" what I felt and responded to my mental and financial needs. Anjum Raza got me the deal I couldn't turn down. Luis completed my contract like a real professional. I owe most of my thanks to the young lady who allowed me to rent the car I actually purchased; I think her name was Jennifer. And last but not least; the cashier. The one with the long burnett hair. I love you Crown Toyota. More
I went to Crown Toyota to look around, fully planning on heading over to Car Max to go make a purchase. James approached us and we began discussing our needs as a family. He really seemed to listen and ste heading over to Car Max to go make a purchase. James approached us and we began discussing our needs as a family. He really seemed to listen and steered us in the direction of a Sienna. We looked ant a few models and decided we liked the Sienna enough to make a purchase. It just came down to finding one that suited our needs and fell within our budget. James took us all over the lot, into the back and even over to the Pre-owned section trying to find us just the right van. We ended up purchasing a 2011 Sienna that had everything, and more within our price point. James was such a blessing and we hope he will be able to represent Crown Toyota for a long time. Ruben was the finance manager that helped us. He also listened to our situation and I felt he did everything possible to get us a great deal. Overall I felt I got great van at a great price. Thank you Crown Toyota! More
Awesome sales person Velky Richard. She was able to get me into a car that i wanted and answer all my questions. Thanks Velky and i will surely recommend families and friends to you if they are in a market me into a car that i wanted and answer all my questions. Thanks Velky and i will surely recommend families and friends to you if they are in a market to purchase a vehicle!! Super great customer care service. More
I was very happy with the service we got from Mr. Anjum Raza. He was very professional and polite. Even after I already had the car, when I gave him a call the very next day, he still sounded willing to h Raza. He was very professional and polite. Even after I already had the car, when I gave him a call the very next day, he still sounded willing to help in any way. Even the Finance Manager, Ruben Gonzalez was very professional. Everybody around seem very friendly. I would definitely recommend John Elway's Crown Toyota to my family and friends. Sincerely, Merle P. Espiritu More
I had a great experience at Toyota the staff was helpful especially Gustavo, one of the sales car men made sure I was happy every step of the way. As well as the manager wali faranza who was able to give me especially Gustavo, one of the sales car men made sure I was happy every step of the way. As well as the manager wali faranza who was able to give me a great deal on my new Camry. Thanks guys you did great I will definitely send my friends and family your way. More
The staff was friendly and communicative. They walked us through every step of the process. Their customer service was exceptional. They were not pushy but quite patient as we made our decision. All in a through every step of the process. Their customer service was exceptional. They were not pushy but quite patient as we made our decision. All in all, a very positive experience! More
SHE WAS GREAT SHE ANSWERED ANY QUESTION WE HAD, SHE WENT ABOVE AND BEYOND. EXCELLENT CUSTOMER SERVICE. I WILL REFER ALL FRIENDS AND FAMILY ONLY TO HER. ABOVE AND BEYOND. EXCELLENT CUSTOMER SERVICE. I WILL REFER ALL FRIENDS AND FAMILY ONLY TO HER. More
This was my best auto dealership experience. Jimmy & Ron (finance mgr) made the whole process quite pleasant. It's the day after I purchased a 2013 Prius and I don't have any regrets which is a first f Ron (finance mgr) made the whole process quite pleasant. It's the day after I purchased a 2013 Prius and I don't have any regrets which is a first for me. I would recommend Crown Toyota. Everyone is very professional. More