John Elway's Crown Toyota
Ontario, CA
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New car experience Mr. Raza was amazing, he made sure we were informed about everything about the car. Most incredible experience we've had. I am so happy to work with h Mr. Raza was amazing, he made sure we were informed about everything about the car. Most incredible experience we've had. I am so happy to work with him and would come back to him again!! More
Customer Swervice at its Finest I went to this dealership looking for a new car . From the time I walked in til the time I left everyone made sure I was a happy customer ! They have I went to this dealership looking for a new car . From the time I walked in til the time I left everyone made sure I was a happy customer ! They have mastered the skill of customer Service ! Thank you so much ! More
Great Experience My salesperson Tonya was AWESOME! She gave me the exact car I wanted, it was easy and painless. I went to two other dealerships where I was met with My salesperson Tonya was AWESOME! She gave me the exact car I wanted, it was easy and painless. I went to two other dealerships where I was met with typical salespeople that wasted my time trying to talk me into something I didn't want. More
Great truck - Great experience The sales and financing teams were both fast, efficient and friendly. They directed me to the truck that I wanted, and make the process easy to exper The sales and financing teams were both fast, efficient and friendly. They directed me to the truck that I wanted, and make the process easy to experience. My second truck from John Elway's Crown Toyota! More
Buying a new car I was very happy with Tom with his Great customer service and want to Thank Vinny Folgia for an outstanding sales team at this dealership I was very happy with Tom with his Great customer service and want to Thank Vinny Folgia for an outstanding sales team at this dealership More
2014 RAV4 “My husband and I had the most pleasant buying experience with your dealership this last Sunday, when buying our 2014 Rav4 XLE. Our RELATIONSH “My husband and I had the most pleasant buying experience with your dealership this last Sunday, when buying our 2014 Rav4 XLE. Our RELATIONSHIP began on approximately April 25th via the Internet, with Tonya. I truly appreciated her informative, friendly, non "PUSHY" emails. That same demeanor pretty much carried over when we visited your dealership on Sunday. We (my husband and I) relaxed and felt very welcomed when we were introduced to Tonya. Due to the fact that Tonya was currently with two customers already, she introduced us to Al, and again we felt very warmed, and relaxed while working with Al. Our warm, welcomed feeling carried on throughout our entire experience with your dealership (from the start with Tonya, to Al, even to Ray in Finance. We never once felt like just a number. We felt like family, like home. We have worked with other car dealerships before - on new vehicles, used vehicles, other Toyota dealers, and several non-Toyota dealers. Hands down yours is and was the most enjoyable buying experience we have ever had. We look forward to a long RELATIONSHIP with our new family at CROWN TOYOTA.” More
Beyond Amazing I have to say I had a wonderful experience at the dealer in Ontario, CA. It was amazing the staff was very very friendly doing everything they possibl I have to say I had a wonderful experience at the dealer in Ontario, CA. It was amazing the staff was very very friendly doing everything they possibly could to help me take my car home. Doug was probably the coolest one of them all very laid back and easy to talk to. I would highly recommend him to any of my friends who would want to go get any toyota or scion car to go to Ontario and talk with Doug. Overall I had a 6 out of 5 experience there and will go back anytime I decide to get a new car. More
The place to go for used and new cars I was not sure if I was buying now or a few months from now but started to make some calls and research. As you know, when calling most dealers to as I was not sure if I was buying now or a few months from now but started to make some calls and research. As you know, when calling most dealers to ask questions and look for some guidance you would typically not get the support expected. Well, not with Justin Sebring, Justin was very cool and I picked up on his honesty and wiliness to truly help and not just looking for a sale. Justin took the time over the phone to answer all my questions and added some points that I was not thinking of; I actually got a phone call back with some additional information prior me making the decision of coming in. Once arrived Justin was available to welcome me and immediately got down to business. While having someone in his team evaluate my trade in, we started to review my options. I had gotten a few appraisals for my vehicle and John Elway's Crown Toyota gave me the most for my car so that was my second sign that I was at the right place. Long story short, the whole experience from making the call, Justin's way of making me feel like family and Crown Toyota giving me the most value for my car and great price, I am completely satisfied with my experience and will not go anywhere else at this time for my next car. This is my first Toyota and I love it. Financing - Adam Dickson does not fall behind. Adam made the process painless while taking the time to go over all my additional warranties and advantages while making me feel like a close friend. I normally do not take the time to write reviews but this experience was truly very cool and I invite everyone interested in a Toyota to go see what I am talking about. Well done Crown Toyota team!!! More
BEST GUY EVER My dad and I came here to buys first car for my birthday. Justin was amazing! He helped us honestly and made us feel like family. I would recommend an My dad and I came here to buys first car for my birthday. Justin was amazing! He helped us honestly and made us feel like family. I would recommend anyone go to him for a purchase. More
Way to Go Crown Toyota! Between the two of us, my husband Steve and I have been coming to this dealership for over a two decades. Our experience has been nothing short of in Between the two of us, my husband Steve and I have been coming to this dealership for over a two decades. Our experience has been nothing short of incredible! We always feel comfortable and feel like we are being kept informed throughout the entire process. They treat you like you're family and have your best interests at heart. EZ and Wali have been beyond exceptional in walking us through the sales process. Their positive customer service goes above and beyond what is expected. Once the sale has been processed, Ruben and Ron in finance present the package options in such a way that you understand why they offer the packages that they offer and don't make you feel like they just need to make a sale. Crown Toyota is a definite recommendation and we highly recommend EZ in sales! He and Wali have sold us our last 5 vehicles and each time has been beyond a positive experience. If you have a purchase need, whether looking for used and new, go see EZ and Wali at Crown Toyota! More




