
John Elway's Crown Toyota
Ontario, CA
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she was really nice and friendly person, she explain everything clearly great sales person thats why i am giving her five on everthing thank you everything clearly great sales person thats why i am giving her five on everthing thank you More
My husband and I had a wonderful experience while at Crown Toyota. We came to see the 2013 Toyota Camry's. Roman was very helpful in answering our questions and worked with us to get us the best deal Crown Toyota. We came to see the 2013 Toyota Camry's. Roman was very helpful in answering our questions and worked with us to get us the best deal on a new Camry. We will share with our friends the helpful and friendly service we received while at Crown Toyota. Sincerely, Joesph & Karen Anderson More
My credit was less than perfect but I was still treated with respect. I will definately go back to Crown Toyota to buy again and I will send my friends as well. Everyone worked really hard for me to get me with respect. I will definately go back to Crown Toyota to buy again and I will send my friends as well. Everyone worked really hard for me to get me what I needed. Thanks to everyone! Debbie Hamilton More
My mother and I entered the dealership and were immediately greeted, the greeter then brought out a sales representative, Tamer Gerges, who was very helpful. He asked what we were looking for and w immediately greeted, the greeter then brought out a sales representative, Tamer Gerges, who was very helpful. He asked what we were looking for and was able to show us the different vehicles that matched what we were looking for exactly. Our experiences at other dealerships had been less than exceptional, the sales representatives were either pushy or didn't listen well to what we were looking for and that was not the case here. I was able to find the vehicle I was looking for at a good price, and it did not take long. One thing I enjoyed most about both Crown Toyota and our sales representative was the friendliness. It made the experience of buying a car much more enjoyable. Being that we were two women most dealerships tried to misinform us about their vehicles or try to sell the amenities of the car to us. Tamar understood that was not all that we were looking for and listened to the concerns we had and was able to answer all of our questions. This was overall a great experience and I really enjoy the car we purchased. More
I brought in my 19 year old daughter whose vehicle was totaled when she was hit by a drunk driver. Her previous vehicle was paid for and we were not expecting her to have to make a monthly car payment. totaled when she was hit by a drunk driver. Her previous vehicle was paid for and we were not expecting her to have to make a monthly car payment. She wanted a truck because she feels safe in a bigger vehicle. She wanted a Toyota Tacoma but soon realized that was going to be out of her price range of $200-$225 a month. We were welcomed onto the lot by a greeter (sorry, don't remember her name). Tamer then greeted us and showed her several Tacomas but we just could not fit it into our budget. Tamer really wanted to help my daughter find a vehicle to fit her needs. He showed her several vehicles and really showed concern for our situation. The last vehicle he showed her was a 2008 Chevrolet Silverado. It was perfect!! She took it for a test drive and was hooked. After sitting down and discussing the numbers, the vehicle was still a little out of her price range. He talked with the finance people and finally got the payment to $235.00. I was willing to make up the difference for her. Tamer made us feel like family and I feel he went out of his way to help a 19 year old who never thought she would be thrown into this situation. I understand that Tamer is a new employee to your company. He is an excellent representative and asset to your company. Thank you for everything! More
Marcus was very friendly and helpful. He knew that I knew what I wanted and knew what a fair price was for my trade-in and new car purchase. He was respectful, knowledgable and treated me and my son-in knew what I wanted and knew what a fair price was for my trade-in and new car purchase. He was respectful, knowledgable and treated me and my son-in-law well. I purchased my previous vehicle from Crown Toyota and had a good experience. That's why I came back. More
Provided the exceptional customer service. Was able to match the competitor's offered price. Went through the hard work of getting a car matching my specifications. No hidden charges or surprises or catch match the competitor's offered price. Went through the hard work of getting a car matching my specifications. No hidden charges or surprises or catches. Terms were straight forward in the quotation. Listened patiently to my needs and were able to answer any questions I had. I highly recommend this dealership and Sales Managers Syed Mehdi and Mike Lee. In the future if I am buying a car, I will be sure to check with Syed and Mike. More
I had been on the hunt for a volvo s40 for weeks. On Saturday May 4 I had driven over 400 miles in search of the perfect one in Southern California. In the late afternoon I found an add online for a vo Saturday May 4 I had driven over 400 miles in search of the perfect one in Southern California. In the late afternoon I found an add online for a volvo s40 in Ontario that got my hopes up again. After many failed attempts and dissappointments I wanted to give it one more shot. I live in San Diego, so while the Ontario dealership isn't neccesarily close by, I have to say it was worth the trek! I arrived about 30 minutes before closing but everyone was extremely helpful and very pleasant. The car was perfect and I got a great deal on my trade in. Zack was such a blessing after a very dissappointing experience thus far. I was in and out in about 90 min with the perfect car. Couldn't be happier. Thanks Zack! More
One of my daughters leased a car with Crown Toyota three years ago. Tanya called her to set up an appointment and review her options. I was surprised to see that Tanya was still working there and my wife years ago. Tanya called her to set up an appointment and review her options. I was surprised to see that Tanya was still working there and my wife and I had been looking for a new car. I called Tanya and set up an appointment with her. When we showed up she met us with a great smile and proceeded to show us the car we were looking for. We were a little concerned about a hybryd car, but she knew the Prius inside out and told us about the features and benefits of the vehicle. After a short test drive we settle on an amount and within minutes we had agreed on a price. It was refreshing to deal with her, we did not feel pressured or intimidated and her pleasent demeanor made it easy to agree on a price quickly. We then proceeded to go to the finance department where we met Ruben who again made us feel very comfortable and explained everything we were signing and the additional services that came with the contract. Overall our experience was one of the most pleasant experiences we have had in years. My daughter will be meeting Tanya on Monday so she can go over her options. We have become big fans of Crown Toyota and we will certaily come back again when we need out next car. Thank you for having such great employees. More
I had been to a few other dealers and was not dealt with in a profesinal manner, I went to Crown Toyota and Velky greeted me as I came on to the lot She was freindly ,understanding of my sittuation, with a in a profesinal manner, I went to Crown Toyota and Velky greeted me as I came on to the lot She was freindly ,understanding of my sittuation, with a great attitude, treated me as a human insted of a villian, the sales manager was great and the finance department got me a great deal on warranty,gap, and alarm system overall for bying a car it was not a bad exsperiance, and would highly recomend Crown Toyota. More