
John Elway's Crown Toyota
Ontario, CA
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Originally went in there to purchase a new car with my brother. Ended up getting two cars instead. Jesse Pinero and Justin Sebring went above and beyond to cater to my brother and I when it came to our ci brother. Ended up getting two cars instead. Jesse Pinero and Justin Sebring went above and beyond to cater to my brother and I when it came to our circumstances and demands. These two guys hands down, made it easy for my decision to purchase a car for myself rather than just my brothers car. Toyota played hardball with the deal on the 2nd car but Jesse and Justin were on my side the whole time and GOT THE DEAL DONE! Cannot thank them enough, and I cannot wait to continue business and go down there real soon for my next purchase. Will definately be referencing all my friends and family to them and John Elway Crown Toyota. More
My husband and I visited your dealership and was greeted by Zach Wooldridge in a very warm, friendly and professional manner. He asked us what type of vehicle we were interested in and then began to show u by Zach Wooldridge in a very warm, friendly and professional manner. He asked us what type of vehicle we were interested in and then began to show us the models, varying in size, color, price and mileage ....we were wanting to purchase a used Toyota Tundra truck. He explained in full detail the differences between several of the trucks we were interested in, helping us to make a better choice using the clear and precise information he was giving us. The most impressive thing about Zach, in our opinion, is his professionalism, his calm demeaner and his determination to get his clients the best deal. When we walked away after closing the transaction, we felt we not only purchased a vehicle, but also made a friend. He got on a personal level with us that made us feel we had known him all our lives instead of for an hour. We are so happy with our truck, and, the purchasing experience with Zach is the main reason we purchased the vehicle at John Elway Crown Toyota. He made the difference in our decision to not keep the appointment we had the next day with another dealership for the same truck. We will come back to your dealership in the future and will always ask for Zach. Sincerely, Mike and Rose Moore More
Highly recommended dealership for used car, especially in Inland Empire. Tamer was great too. Made the selection of the car and the entire sales process smooth and efficient. Inland Empire. Tamer was great too. Made the selection of the car and the entire sales process smooth and efficient. More
It was an excellent visit. I didnt expect to buy a car right away, but it was such a great experience, that I decided to buy right away. Aaron made everything so easy. Im glad I bough my Prius from this l right away, but it was such a great experience, that I decided to buy right away. Aaron made everything so easy. Im glad I bough my Prius from this location. I would recommend this to dealership everyone. It was a great experience. More
I worked with Dan 7.5 years ago when I purchased my first Prius. He was refereed by someone in my neighborhood. I really liked working with him. Then, when it came purchasing for another car, I had a choice Prius. He was refereed by someone in my neighborhood. I really liked working with him. Then, when it came purchasing for another car, I had a choice of either another Japanese company's mid size SUV, which their new engine technology has a very good rating with great fuel economy (all gas), or another Prius. I chose the latter because, 1) I rather work with Dan as a car sales, 2) I can stay with the same service department (Crown Toyota's Danny Rodriguez), and 3) Prius gas consumption has been such a treasure. Dealing with a car sales man is perhaps the most uncomfortable experiences for most people, at least for me. I have bought a dozen and half passenger vehicles in my life, Dan was the best sales man I have found to buy a car from. I was so happy to find him this time in the same dealership with the same capacity of the job, after nearly 8 years. He has what I call a very good "bed-side manner". He makes you so relaxed, and makes you feel like "you are the only one" customer he has, that's often hard to do especially young sales people. I will do business again with him. More
Test drove used 2011 Red Toyota Camry - Saturday evening, June 1st. Came back the next morning to look at the vehicle in better light - drove it again. Decided to apply for 1.9 financing. I was approved, June 1st. Came back the next morning to look at the vehicle in better light - drove it again. Decided to apply for 1.9 financing. I was approved, and bought the vehicle Sunday afternoon. The salesman, Mike, was very helpful and processed the paper work relatively quickly and efficiently. The car was washed and gased up for me. Ray in the finance dept. finished up the paper work and I was out of the dealership by 4:00 p.m. with my new car. More
I had spoken to Tonya Tilema at the beginning of May, when I first thought about buying a Prius. She treated me so well that I came back to buy it when I'd made up my mind. She made my buying experienc when I first thought about buying a Prius. She treated me so well that I came back to buy it when I'd made up my mind. She made my buying experience easy and a pleasure and then went above and beyond in teaching me how to use all the special features in the car. I will definitely be recommending this dealership to others, and pointing them toward Tonya, too.. More
I HAVE PURCHASED TOYOTA'S FOR A LONG TIME, I OWN A TUNDRA,CAMARY AND A COROLLA. I HAVE BEEN TO MANY DEALERSHIPS BUT ALWAYS COME BACK TO THIS DEALERSHIP TO PURCHASE MY VEHICLES. I'VE BEEN A LOYAL CUSTO TUNDRA,CAMARY AND A COROLLA. I HAVE BEEN TO MANY DEALERSHIPS BUT ALWAYS COME BACK TO THIS DEALERSHIP TO PURCHASE MY VEHICLES. I'VE BEEN A LOYAL CUSTOMER OF THIS DEALERSHIP. MR ZENDEJAS IS A GREAT PERSON AND ALWAYS GET MY CARS WITH HIM. I EVEN COME ALL THE WAY FROM TEMECULA, CALIF. TO GET MY CARS SERVICED HERE. THE CAR SERVICE IS SO MUCH BETTER THAN TOYOTA OF TEMECULA. ITS A DRIVE BUT ALWAYS WORTH IT. ALL IN ALL THIS DEALERSHIP (JOHN ELWAYS CROWN TOYOTA) IS THE BEST. I TELL ALL MY FRIENDS AND RELATIVES TO PURCHASE THERE AND THEY HAVE. More
We started at another Toyota dealership on Saturday, and the service was very poor. We almost decided against car buying. On Sunday, we took a chance at John Elway's Toyota/Scion. Vitaliy Ikhrata met us out the service was very poor. We almost decided against car buying. On Sunday, we took a chance at John Elway's Toyota/Scion. Vitaliy Ikhrata met us outside and from the get-go he was friendly, outgoing, and positive. He really took the time to show us a variety of cars that would meet our needs. He was detailed and thorough and explained the characteristics of each car we looked at. Once we decided on the Scion, we went in to the dealership showroom which was exceptionally clean and comfortable. Vitaliy offered us beverages and even suggested we could wait in the lounge area which was actually quite pleasant. There was not a lot of negotiating, and we didn't get that "usual runaround" you get at other dealerships. This was straight forward and we appreciated that. At one point, I got hungry and didn't want to make a $25,000 decision on an empty stomach so Vitaliy suggested we go grab a bite and head back when we were ready. This was so cool because we didn't feel pressured at all. He even multi-taked with 2 customers at a time and we never felt abandoned. He was like the little energizer bunny going back and forth and all the while never appeared stressed, or irritated...he just kept smiling and we felt he was really working for our benefit. Then we went into the finance department. That was smooth and easy. Alexander informed us in great detail about all aspects of our loan and even called us back on Monday when he found us an even better interest rate. This was a top notch experience and we were extremely pleased from beginning to end. More
I visited the used car department on Wednesday 5/29/2013 and found the car that I was looking at on the website. I knew after seeing it in person that the car was mine. I knew I had perfect credit score but and found the car that I was looking at on the website. I knew after seeing it in person that the car was mine. I knew I had perfect credit score but was dreading the long wait of signing paper work and getting the financing done. After I I walked through the front doors,I was greeted by a bundle of joy named Tamer. This guy was very polite and not to pushy.. He was also very knowledgeable about the car I was looking at and pulled it out of the parking spot so I can get a full walk around of the vehicle. Couple of minutes after that we were in the car driving down the street, there was no bs about having to show my license or any of that stuff. It was a quick drive around the block and I knew I found the right car for my wife. We proceeded back into the office and I told him I was still working and didn't have much time. Tamer reply after my approval I can take off and handle what I need and to call him 30 mins before I return to the dealer and he would have everything ready for me. Surprisingly when I went back everything was ready just like he said. Finally a sales rep that lives up to his word! I would recommend anyone to Tamer that is looking for a used car. He made my visit very friendly and very fast transaction. Thank you Toyota and Thank you Tamer. More