
John Elway's Crown Toyota
Ontario, CA
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. I am what you call a penny pincher so for me to buy a product for thousands of dollars was intimidating. This was my first car purchase. The process was smooth, timely, and I left with what I wanted. product for thousands of dollars was intimidating. This was my first car purchase. The process was smooth, timely, and I left with what I wanted. More
Ramon is the BEST forget the rest. Very nice, friendly, no pressure. Thank you for taking such good care of us. This is the second car we have bought from this dealership. no pressure. Thank you for taking such good care of us. This is the second car we have bought from this dealership. More
Zach Wooldridge and Ted Gonzales make an amazing team. They worked incredibly hard on getting me into an amazing new Sienna and they got me the best possible deal. I had attempted shopping around and had They worked incredibly hard on getting me into an amazing new Sienna and they got me the best possible deal. I had attempted shopping around and had a horrible experience with auto nation. I called Ted in tears and he immediately beat the deal and got me an even better deal. Zach called me the next day to follow up and finalize details and he made sure we got the best possible price with the best financing option available. Zach assured me from the first phone call he was an honest guy and would not try any shady sales pitches, I doubted him and continued shopping around. I should never have doubted him, I would have saved precious hours and days of shopping and wasting my time. Zach is an honest guy and he really does go above and beyond. He will not push anything on you, he will work within your budget and he is always available to answer questions. He's the most honest salesman I have ever met. He is someone I would be happy to buy a car from again, and I will be sending all of my friends to him as well. More
Smoothest vehicle purchase transaction I have experienced in over 35 years (20+ vehicle purchases). I called Fred Koehler on the phone and explained my financial situation and that our desired vehicle was m in over 35 years (20+ vehicle purchases). I called Fred Koehler on the phone and explained my financial situation and that our desired vehicle was most likely out of our price point. Fred contacted the dealership's owner or someone very high in their organization to get authorization to discount the vehicle a significant amount enabling us the ability to purchase it. The price was already cheaper than anywhere else on the internet and Fred was able to get an additional $3,000.00 removed from the already deeply discounted price. I would highly recommend this dealership to others and would suggest you seek out Fred Koehler as your salesperson. Fred was very down to earth and did not play the typical car salesman role. He is a trustworthy man and will not mislead you on your vehicle purchase. More
This is the second car I have purchased from this dealership. I went back because of the first experience and the quality of service on that car. Both transactions and the following service have be dealership. I went back because of the first experience and the quality of service on that car. Both transactions and the following service have been excellent. More
Very friendly, honest and upfront with the deal. Honored Toyota loyalty without any questions.Bought two cars, one new Highlander and a end of the lease Camry. very happy with both.Wished the Highlander key Toyota loyalty without any questions.Bought two cars, one new Highlander and a end of the lease Camry. very happy with both.Wished the Highlander keys was all in one, without separate remote/clicker. After sales response was good. More
I DID EVERYTHING ONLINE PRIOR TO COMING IN. I WORKED WITH ZACH AND HE WAS AMAZING. I GAVE HIM ALL THE INFO PRIOR TO MY APPT WITH HIM. HE DID ALL THE LEG WORKED AND HAD A CAR READY FOR ME TO TEST DRIVE ONCE I ZACH AND HE WAS AMAZING. I GAVE HIM ALL THE INFO PRIOR TO MY APPT WITH HIM. HE DID ALL THE LEG WORKED AND HAD A CAR READY FOR ME TO TEST DRIVE ONCE I GOT THERE. I ORIGINALLY WANTED THE CAMRY HYBRID BUT ZACH TALKED ME INTO A PRIUS BECAUSE I DRIVE 100 MILES A DAY. I WASNT SURE AT FIRST BECAUSE THEY ARENT AS CLASSY LOOKING AS THE CAMRY. HE ASSURED ME THAT I WOULD LOVE THE CAR AND HE IS ABSILUTELY RIGHT! IT IS THE BEST CAR I HAVE EVER OWNED AND I HAVE ONLY HAD IT 4 DAYS. ZACH WAS AWESOME TO WORK WITH. MY HUSBAND WAS IN A LOT OF PAIN THAT DAY AND ZACH KEPT COMING BACK TO MAKE SURE HE WAS COMFORTABLE. HE EVEN GAVE HIM "HIS" COMFORTABLE CHAIR. HE ALSO WHEELED THAT SAME CHAIR INTO FINANCE SO HE WOULD REMAIN COMFY THE WHOLE TIME. HE TOOK US IN TO SEE JOEY (RAMIREZ??) JOEY WAS EQUALLY AS FRIENDLY AND HELPED US GET DONE QUICKLY. I LEASE A NEW CAR EVERY 2-3 YEARS AND THIS HAS BY FAR BEEN MY BEST EXPERIENCE. I WILL RECOMMEND THIS DEALSHIP AND ESPECIALLY ZACH More
Have owned many toyota vehicles and had switched over to Cadillac and Dodge due to poor dealer experiences with Longo and other area Toyota dealers. Wanted to return to Toyota and gave Crown a shot. Purch Cadillac and Dodge due to poor dealer experiences with Longo and other area Toyota dealers. Wanted to return to Toyota and gave Crown a shot. Purchased a Lexus and then a few weeks later a Tacoma. Dealing with Zach and the internet department was a pleasure. Straight talk and pricing along with a streamlined purchase process made all of the difference. I will definitely refer friends to Zach and Crown. Top notch salesman and experience! More
When I was greeted by Justin Sebring he was very professional and friendly and put me at ease. when I told him I was interested in a 2013 Camry he told me that Crown Toyota has over 1000 cars and I professional and friendly and put me at ease. when I told him I was interested in a 2013 Camry he told me that Crown Toyota has over 1000 cars and I found the color I wanted right away! It was easiest and car buying experience I have ever had. I will recommend Justin all my family and friends! And my finance manager Ruben Gonzalez treated me like a friend. Thank you, David Provine More