John Elway's Crown Toyota

Crown Toyota provided excellent customer service and helped me buy my first car. Everyone seemed to really want to help me and my family especially when they learned our financial circumstances were sor helped me buy my first car. Everyone seemed to really want to help me and my family especially when they learned our financial circumstances were sort of difficult. I would highly recommend this dealership to anyone interested in buying a quality used car through people who really care. I purchased a beautiful used 2007 Toyota Camry with only a little over 66,000 miles on it for $12,900. They have the deals! More

I inquired about a used vehicle because our old one broke down. I was contacted by Velky and we set everything up to where my husband and myself would just show up and sign the paperwork for the purchase. It down. I was contacted by Velky and we set everything up to where my husband and myself would just show up and sign the paperwork for the purchase. It was a pretty smooth deal and am glad I came here, again. We had previously purchased a used vehicle and were very satisfied with the service. Would highly recommend them to my friends and family! More

At first i was just shopping around for a car as i looked over thinking great here comes this guy who is going to try and talk me into getting this car, he's never going to leave me alone now! ahahah... but over thinking great here comes this guy who is going to try and talk me into getting this car, he's never going to leave me alone now! ahahah... but i was wrong, justin was an awsome guy. Glad he was the one who came up to me he made me feel very comfortable. Definitely satisfied with my "scion fr-s" I love it and wouldn't trade it for anything! I wanted to thank justin so much for helping me get my car. At first I thought I was not going to be able to get it but he did everything he could to make it happen. If you end up going here to buy a car trust me ask for justin he's very easy to talk to and he's a hard worker. He's all about the customers and seeing us happy and giving us what we want. Unlike other dealer ships you go to and they put a bunch of pressure on you and make everything overwhelming cuz they just want to sell the car and make that money... no not here at john elway's crown Toyota. Best service ever and awsome people. Definitely 5 stars for Justin. :) More

We had an AMAZING experience with Justin and the staff at John Elway Toyota. Justin went above and beyond to help us and to answer all of our questions. I HIGHLY recommend anyone to visit this dealership and John Elway Toyota. Justin went above and beyond to help us and to answer all of our questions. I HIGHLY recommend anyone to visit this dealership and ask for Justin. He made the entire experience phenomenal and less stressful!! Go see Justin!! More

I have never enjoyed purchasing a new car becase it is usually not a plesant experience. However, I recently purchased a new Toyota Highlander from John Elways Crown Toyota and I had by far the best exper usually not a plesant experience. However, I recently purchased a new Toyota Highlander from John Elways Crown Toyota and I had by far the best experience in car buying I have ever had. Ed "EZ" Tillman was so nice to work with. He was relaxed, polite, and very helpful in making my wife and I feel like we are part of his family- and not just car buyers. I will highly recommend him to anyone looking at buying a Toyota. We also had the pleasure of working with Luis Macias in finance. He was also a very nice person to deal with as he took his time in going through all the paperwork in a very relaxed fashion so that we didn't feel like we were being rushed through it. Thank you very much! Kevin & Pam More

After some previous bad experiences with buying new cars I decided to take it slow. Went to one dealership close to home just to warm up and they tryed to pressure me which wasn't very smart because I just I decided to take it slow. Went to one dealership close to home just to warm up and they tryed to pressure me which wasn't very smart because I just got up and left. After that experience I decided to handle the majority of my conversations via email. When I did receive phone calls I mostly ignored them. From Ontario Crown I received an acceptable detailed quote up front. This is what drew me to this dealership. Seemed like no one else wanted to put numbers on the table but rather all they wanted was to get me onto their lot. The lot at Crown had several of the vehicles I wanted so I was able to choose the color I wanted and test drive it. The salesman (Syed) was very friendly and went out of his way to help. For example I drove a rental car to the lot and after the purchase was over he offered to drive me to the rental car company to return it. He didn't have to, since I already purchased the pick-up, but he seemed like he wanted to. In the end I left with the truck I wanted and didn't have a difficult day. I actually found myself enjoying it. One more example: Buying a vehicle is kind of like a woman having a baby. I know it's nowhere close to the pain, as I've been told, but it is still a pain. Once the baby is out and in the mother's arms all of the pain that was just experienced doesn’t seem to compare to the joy of your new baby. So driving away in my new baby was pretty awesome. Wow! Sorry but it's late and I'm tired. That example is pretty far out there. Ed Jensen More

Very transparent and low-key approach to sales. Got the model with the exact exterior and interior colors and options that I preferred. Ramon very patient and helpful. I have gone to the service departme model with the exact exterior and interior colors and options that I preferred. Ramon very patient and helpful. I have gone to the service department for the last ten years with previous car and my positive experience there was why I purchased at Crown Toyota. It is good to have a competing quote on trade-in in hand, to be ready to compare with trade-in offer by dealer. I also found it useful to look up inventory and options on the Internet, along with live chat, so that selection options could be narrowed down for visit. There are a lot of vehicles in stock, including stored outside the main lot, so sales staff will not immediately know if there is a vehicle with your exact preferences.With such a large volume of sales, it took a while to get into the finance office to finish up, but I was greated personally by the manager while waiting for my new car to be brought to the front for delivery. The sales rep also assisted with making sure nothing had been left in my old car. While 2013 models may get discounted even further when the 2014s arrive, the final price was right at the lowest amount expected and the trade-in was also competitive. More

I had visited another dealership but held off on purchasing until I could get to John Elway's Crown Toyota in Ontario, CA. Once I got to Crown Toyota and met Zach Wooldridge...IT WAS A WRAP!!! I had purchasing until I could get to John Elway's Crown Toyota in Ontario, CA. Once I got to Crown Toyota and met Zach Wooldridge...IT WAS A WRAP!!! I had told the other dealership to give me another 2hrs to see another car and make a decision. Needless to say I never returned to the other dealership. I drove up in my Saab with the pink slip/title, ready to do business. Zach made it all happen and his team has a streamlined process in place that makes purchasing stress-free and fast! This is the first time I actually enjoyed purchasing a car. Great lobby music I might add! I recommend Zach Wooldridge at Crown Toyota in Ontario to all my friends and all potential car purchasers out there. Go to Crown Toyota...LOOK FOR ZACH and tell him Gretchen told ya. Can't beat the prices, outstanding customer service and efficiency. Hey...and they have a bonafide restaurant in the main lobby where I heard the head chef turns out some really great dishes. So go buy a car and have lunch!! More

Great,friendly service with no pressure and very accommodating.Ted and Syed were nice and helpful. I was able to get a great deal on my new rav4. accommodating.Ted and Syed were nice and helpful. I was able to get a great deal on my new rav4. More

I had a great experience buying my new tacoma. Rick Soto helped direct me towards the truck that best met my needs in a new vehicle. I didn't feel pressured or forced into anything. The impression that I le helped direct me towards the truck that best met my needs in a new vehicle. I didn't feel pressured or forced into anything. The impression that I left with was that Crown Toyota valued loyal repeat customers, rather than the quick buck. Thank you! More