John Elway's Crown Toyota

Introduced through the Costco Auto Buying Service, Mike Levine facilitated and negotiated our sale with honesty, integrity, respect and genuine sincerity. Service is exceptional and timely! Highly recomm Levine facilitated and negotiated our sale with honesty, integrity, respect and genuine sincerity. Service is exceptional and timely! Highly recommend; Ask for Mike Levine. More

Dimitri was very helpfull and professional. He answered all the questions we had. We are leazing RAV4 2012 Sports paskage and very happy. Dimitri explained all the options, was very polite friendly and qui all the questions we had. We are leazing RAV4 2012 Sports paskage and very happy. Dimitri explained all the options, was very polite friendly and quick. We would definately come back to him if we need a car again and we will recommend him to our friends and family. More

We are extremely pleased with the professionalism and We are extremely pleased with the professionalism and outstanding service we received during our recent auto purchase at Crown toyota. The dealership We are extremely pleased with the professionalism and outstanding service we received during our recent auto purchase at Crown toyota. The dealership is amazing and the entire purchase process was casual and without pressure.Our salesman Jacob was the best!We also couldn't help but notice others during their car purchase process appeared to be enjoying themselves as well.Thank you John Elway,well done! Tom and Erin Wilbur More

Dmitri has been super helpful for me getting my sienna van, he is very importmative with car Features, functions, and finance terms. He has huge patiences as far as getting the type of vehicle I preferr van, he is very importmative with car Features, functions, and finance terms. He has huge patiences as far as getting the type of vehicle I preferred and he is above and beyond on servicing my needs in the full vehicles purchase process. I strongly recommend him for everyone is buying a new Toyota vehicles. More

This is my 4th new car purchase from Crown and my 2nd purchase from Dan Rogers. Dan listens and then methodically takes the customer through all of the options available to give the customer the best re purchase from Dan Rogers. Dan listens and then methodically takes the customer through all of the options available to give the customer the best results. Dan is patient. Does not push. Most important Dan is honest and devotes time and effort to making sure the customer is totally satisfied with the purchase. Jeff Wade beside being an outstanding service writer, worked on the best possible package for add on's to my new Truck. He used his personal experience with the products to assure my satisfaction that i was getting the correct product for my truck. Jeff then follows up with all the relative depts to make sure the orders are placed and the service is completed. Bravo Bravo to both for providing me with a great experience buying my new Tundra Jim ( J.L) Lagestee More

Syed is the best we can hope for in car sales! I sent an email to about 15 Toyota dealers in the area over a 40 minute period last weekend. I sent each one the same detailed summary of exactly what car, tr email to about 15 Toyota dealers in the area over a 40 minute period last weekend. I sent each one the same detailed summary of exactly what car, trim and package we wanted. I even included the statement, “once we agree on price, my wife and I will be in to pick it up tonight.” Within 20 minutes I had an email response from Syed with an excellent price (nearly matching the price I had decided to pay) and a phone call offering to personally meet us at the door when we arrived. Syed understood what I wanted and made sure it happened. He even threw in a couple nice surprises to make me extra happy with the deal. I received several obvious “auto-responses” from other dealerships inviting me to call for the best deal or offering me a cheesy $500 off if I mention their email response. A few others were paying attention and make their response personal, but they wrote the sticker price on the email. Opps – they didn’t even want to complete for my business. But, no problem; Syed made sure there would be no competition by giving me his best offer first. It won him the sale in this internet age. But, he didn’t just sell me this one car, the overall experience he created EARNED me as his customer for life. We’re a Toyota family and because of Syed, we’re now a Crown Toyota family. Thanks Syed and Crown Toyota! More

I stopped by for a routine oil change and checkup using the Toyota care package that was bundled together when I purchased my Camry new in 2009. I came across an issue since I had just passed the mileage the Toyota care package that was bundled together when I purchased my Camry new in 2009. I came across an issue since I had just passed the mileage coverage for a warranty covered part. I spoke with the customer relations manager, Roberta Jurgensen, who promptly resolved the matter. She expressed her appreciation for my loyalty to the dealership (I've only ever had the car serviced by Crown Toyota) and proceeded to have the part replaced. I want to thank Roberta and her team for all of their hard work and commitment to seeing this through. This would not have been possible without them and my family appreciates it. The level of professionalism and accommodation will not be forgotten and this experience has turned me into a strong advocate for this dealership and the fantastic customer service. More

Stopped by to look at some cars, and it was a totally awesome fun time I had. I will be back towards the end of this month to make my purchase, either 2012 scion xb or 2013 toyota corolla s. awesome fun time I had. I will be back towards the end of this month to make my purchase, either 2012 scion xb or 2013 toyota corolla s. More

I bought my 2012 Scion XB last Sunday. The whole buying experience was excellent and fast. The internet sales manager, Syed Mehdi, was ready with car and the paperwork to sign. Also, during the finance neg experience was excellent and fast. The internet sales manager, Syed Mehdi, was ready with car and the paperwork to sign. Also, during the finance negotiation, there was no pressure and no back and forth re-negotiate. The finance team is very honest and work the best to get the deal what I want. Also, Syed provided me the shuttle service to drop off my car to my house and I think it is a kind of service that I don't think you will find anywhere else. The Scion is my second car the I bought with Syed's help. I would recognize Syed Mehdi for excellence service. The only down side the whole process was there is NO DISCOUNT on MRSP price on the car. More

Prior to calling Crown Toyota, I had just left another dealership with dealers I would classify as Sharks--their approach was horrible. On the flip side, I called Crown and a salesperson by the name of " dealership with dealers I would classify as Sharks--their approach was horrible. On the flip side, I called Crown and a salesperson by the name of "Pam" answered. I explained to Pam exactly what new car I wanted. Pam was very nice, accommodating, and professional, however she called me before I arrived and referred me to Jason. When I arrived, I was directed to Jason's office. He was dressed PROFESSIONAL, demeanor was PROFESSIONAL and his facial gesture was FRIENDLY. Immediately stood up and introducted himself and welcomed me to Crown Toyota. He PATIENTLY allowed me to express my objectives,budget, and my situation. My situation at the time was that I was getting my principal residence refinanced and could not have my credit checked until it funded which would be 2-3 days later. Well Jason was UNDERSTANDING and responded that that would not be a problem and that in the meantime I could look at a few cars and prehaps find one that I like. He didn't show any signs of prejudging. I showed his my credit report that had been ran on me for my refinance. My credit score is 800+. He explained to me that my purchase would be "0" % financing if over 700 when he runs it. That was truly an incentive. Jason also explained that filming was taken place on the site and that the Avalons were across the street. He was very CONSIDERATE and apologized for the inconvenience and asked me did I mind walking. I like that quality in a salesperson and any person. Jason asked if I wanted him to bring the cars over to me. Wow, that is not only a SALESMAN but a real GENTLEMAN. JASON IS A REAL ASSET TO TOYOTA. A VERY DOWN-TO-EARTH PERSON. IN FACT, OVERALL, THE EMPLOYEES THERE GREETED US AND CONGRATULATED ME ON MY NEW 2012 BEAUTIFUL PEARLLY WHITE AVALON. More