John Elway's Crown Toyota
Ontario, CA
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First, we had purchased two cars from this dealer before and had received really outstanding service and had a really great experience buying those cars, so when we were in the market for another, and being and had received really outstanding service and had a really great experience buying those cars, so when we were in the market for another, and being loyal Toyota drivers, the choice was easy for us. Jesse was very knowledgeable, didn't press too hard, really worked to get us the car we wanted, and helped us through the process. He was always available, responded on his cell phone even on his days off, and was simply terrific. More
I wanted a Highlander to better accommodate my 6-month old son and his accompaniments (of which there are many.) I selected Crown because of Crown's distinction on toyota.com as being a Signature Dealer old son and his accompaniments (of which there are many.) I selected Crown because of Crown's distinction on toyota.com as being a Signature Dealer and a President's Choice dealer. (It was only later I learned that Crown is in the top 5 of Toyota dealers in the US.) From Sales (Luis Sandoval,) to Sales Manager, (Greg Jeter,) to finance--Richard Vasile--my experience was smoother and quicker than I expected. Everyone one professional, knowledgeable, and friendly. Richard Vasile went above and beyond in his efforts to present the information so I could make an informed financial choice. He even followed-up with me a couple days later. I highly recommend Crown Toyota, and will be going back when my baby momma's BMW lease expires in 6 months. More
This was the best car buying experience we've had in our life. And that's saying something since we are in our late 50's & 60's and have purchased many car in our lifetime. Keep up the awesome customer serv life. And that's saying something since we are in our late 50's & 60's and have purchased many car in our lifetime. Keep up the awesome customer service for when we come back to buy in the future. Sincerely, Carlos & Gail Candela More
We just purchased a 2013 Toyota Avalon. I called and spoke with Jeff Blay and told him what I was looking for and set up a time for Sat morning to meet. Jeff asked Syed Mehdi to show us the car while h spoke with Jeff Blay and told him what I was looking for and set up a time for Sat morning to meet. Jeff asked Syed Mehdi to show us the car while he was in a meeting.We took it for a test drive and new that was the car we wanted.It had the options we wanted and they didn't try to push the higher options we could not afford. We could not ask for a nicer salesmen. Jimmy in contracts also did a great job writting up the contract The dealer ship is very clean and this is were we will do our service More
Everyone was great, Thank You for a wonderful experience. I will be back when another vehicle is purchased. I will certainly recommend your dealership to my friends. I will be back when another vehicle is purchased. I will certainly recommend your dealership to my friends. More
We found our purchase of our new Toyota Prius to be a very pleasant experience. A week later we visited the dealership about some concerns we had regarding some of the features we were not familiar with very pleasant experience. A week later we visited the dealership about some concerns we had regarding some of the features we were not familiar with on the car and were treated with the utmost courtesy by Isabel Velez and then Kara Brinley. Not only were they respectful about our concerns but we left very pleased by their assistance. We will therefore not only recommend our friends and family but we will be return customers based on how we were treated. More
Ms. Debbie Rodricks has exceptional customer service attitude. She treated us with respect and was extremely honest with us. My husband and I have purchased four Toyota cars in the past, and this is our attitude. She treated us with respect and was extremely honest with us. My husband and I have purchased four Toyota cars in the past, and this is our fifth Toyota car (2 Land Cruiser, 2 Camry, and now, Sienna). We are very satisfied with the service that we received from Ms. Rodricks. Mr. Jimmy Barela, at the finance Department, was funny, fun to work with. He customer attitude was also exceptional. We could not have asked for a better team. We definitely will refer many of our friends, family, and co-workers to John Elway's Crown Toyota. More
I started shopping for a Camry LE two weeks before I planned to buy. I first went to a dealer near-by in Orange County and asked for the Internet Sales guy, and then waited for at least 5 minutes. The planned to buy. I first went to a dealer near-by in Orange County and asked for the Internet Sales guy, and then waited for at least 5 minutes. The salesman showed me the car and eventually gave me a price, but it was not that impressive. He would not promise the College Rebate for my wife who graduated with an AA Degree last May. Also he would not promise to have the color I wanted when I came back. The next day we went to Crown Toyota where we had a great experience buying a Camry LE in June 2006. Syed Mehdi came out to see us right away he promised a much better price, the College Rebate, and the color we wanted. The following week I went back to the dealer in Orange County; they now gave me a much improved price in writing, but did not promise the College Rebate or color of the car. The day before the planned purchase date one of Syed’s assistance called; he gave me a specific price from Syed that was lower than the other guys “best” price. I came in the next day and got the exact car I wanted at the promised price and the College Rebate. I give top marks to Syed, but the finance guy mislead me with the warrantee. He gave us 8 years, but changed the mileage down to only 75000. Syed was quick with a great deal, but rest of the staff took four hours to process the purchase. More
The best car buying experience I have ever had!( I have had a few in my lifetime). Amazing staff, on point, respectful of my time, a pleasure all around and not to mention what a great Christmas Gift. had a few in my lifetime). Amazing staff, on point, respectful of my time, a pleasure all around and not to mention what a great Christmas Gift. Thank you one and all that were there to help me get a great new 2013 Toyota Venza and made me laugh. Experience amazing! Go to John Elway's CROWN Toyota of Ontario and see for yourself. I hope you will enjoy your car buying experience as much as me Best holiday wishs to the staff at Crown Toyota, Ontario California Vivian Holm More
Aaron Eshak is a vey excellent sales associate. I will recommend him and of course the dealership to my family and friends. Just look for him when you get there and you will see why I have given this deal recommend him and of course the dealership to my family and friends. Just look for him when you get there and you will see why I have given this dealership an excellent rating. More