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John Elway's Crown Toyota

Ontario, CA

4.8
1,376 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,376 reviews

October 24, 2024

The dealership is great it’s The service department is fair at best why was my tire fixed or why wasn’t I asks ??? More

by postalguy00.yahoo. Com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 24, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing your feedback about Crown Toyota. We're glad to hear that you had a positive experience with the dealership, but we're sorry to learn about your concerns with our service department. Please reach out directly so we can address this issue and ensure it doesn't happen again in the future!

October 23, 2024

Payed a fair price for the car. The process to buy the car was prompt, online and painless the cas was delivered home. Great experience More

by mbpumphrey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacey Solorio, Danny Zendejas
Oct 23, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that your car-buying experience was smooth and convenient with Crown Toyota! Enjoy the new ride, and thank you for choosing us!

October 22, 2024

Cal Conner was very helpful and knowledgeable. He made the process of buying a new vehicle a fantastic experience. More

by Rkvanram1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Conner, Vitaliy Ikhrata
Oct 24, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that Cal made your vehicle purchase a fantastic experience at Crown Toyota. Thank you for sharing this wonderful feedback!

October 22, 2024

The service was great. The negotiation was fair. So far so good. Rod was great. More

by LorraineSacca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Castro
Oct 22, 2024 -

John Elway's Crown Toyota responded

Lorraine, thank you for reviewing Crown Toyota! We will pass along your kudos to our team.

October 20, 2024

Victor was amazing to to work with, wasn’t pushy went above and beyond to help me get the truck I wanted hands down best experience at a dealership. Definitely will recommend Victor to anyone I know More

by Socal90910
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor salesman
Oct 21, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that Victor provided such an outstanding experience at Crown Toyota! Thank you for recommending him and sharing your positive feedback. Enjoy the road in your new vehicle, and welcome to the Swickard family!

October 20, 2024

Jessica was very awesome to work with! She was very helpful and patient with us. More

by Penn Jones
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sonny Dario
Oct 21, 2024 -

John Elway's Crown Toyota responded

Penn, your kind review warms our hearts! Thank you from the Crown Toyota Team.

October 17, 2024

Great service, Moises was very accommodating, helpful, and personal. We were treated .uch much better than the last time we were there with a different dealer. Moises was the best dealer we could've gotte More

by maribel escobar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises, Eduardo
Oct 18, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing your experience with us, Maribel! We're delighted to hear that Moises provided such accommodating and personal service at Crown Toyota. We appreciate your feedback and look forward to serving you again!

October 14, 2024

At Crown Toyota, they are professional and knowledgeable. Khadija was the name of are salesman and he made the whole process quick and easy. More

by melinhou9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khadim
Oct 15, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that Khadija provided a professional and seamless experience for you at Crown Toyota. Thank you for sharing your positive feedback!

October 14, 2024

Julian customer service is in match he is a exceptional salesman truly the best without a doubt More

by darrylnolan741
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Gonzales
Oct 16, 2024 -

John Elway's Crown Toyota responded

Darry, thank you for leaving Crown Toyota a five-star review! We are happy to hear that Julian was a pleasure to work with. Enjoy the ride!

October 12, 2024

Great customer service it was a pleasure working with Mark I highly recommend this dealer and the sales rep. More

by elitorres1947
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 15, 2024 -

John Elway's Crown Toyota responded

Thank you for recommending Crown Toyota! We're delighted to hear that Mark provided excellent customer service. We appreciate your support and look forward to serving you in the future!

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