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John Elway's Crown Toyota
Ontario, CA
1,526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,526 reviews
April 02, 2025
I received excellent service and I was given everything I needed to purchase my new vehicle. Everything was very easy and the team here is very helpful and experienced. needed to purchase my new vehicle. Everything was very easy and the team here is very helpful and experienced. More
by TAMARA.MARTINEZ
Employees Worked With
Tony Pouria and Kyryl Ledesma
April 02, 2025
Jesse my service advisor was great ! Relayed all information I needed to know . But it was returned with my. Low air in tire light. And I was suppose to do a rotation . Not the conditi Relayed all information I needed to know . But it was returned with my. Low air in tire light. And I was suppose to do a rotation . Not the condition I wanted my car to be returned . More
by Artscraftpacheco
Employees Worked With
Jesse
March 31, 2025
We purchased a 2025 4Runner TRD Sport Premium from Javier about three weeks ago. The experience was quick and efficient. From looking at the truck, to taking a test drive, to dealing with the trade-in, to fi about three weeks ago. The experience was quick and efficient. From looking at the truck, to taking a test drive, to dealing with the trade-in, to financing, to driving off the lot… 2.5 hours. Javier understands how to create best costumer experience. We greatly appreciate his knowledge and expertise in helping get what we needed! Thank you! More
by kfyvie
Employees Worked With
Javier Mercado
March 31, 2025
Mi 3era Vez Regresando, Siempre Recibo Un Buen Trato Javier M. De Ventas Siempre Esta Dispuesto Ayudar Y Todo Con Claridad. Me Ayudo a Conseguir Por 3ra Ocacion Un Carro Nuevo Del Año Feliz Con El Trat Javier M. De Ventas Siempre Esta Dispuesto Ayudar Y Todo Con Claridad. Me Ayudo a Conseguir Por 3ra Ocacion Un Carro Nuevo Del Año Feliz Con El Trato. More
by Joseph Henriquez
Employees Worked With
Javier Mercado
March 28, 2025
We recognized several improvements being done to make your customers better served. Thanks for your efforts, they are certainly appreciated. The one thing I miss from before Covid is no external washing your customers better served. Thanks for your efforts, they are certainly appreciated. The one thing I miss from before Covid is no external washing of the car. Sorry this was halted since water is able to be reclaimed for numerous washes. More
by ben5454
Employees Worked With
Edward Avelar
March 28, 2025
Brought my Highlander in for service and told AJ I was concerned because the seat belt indicator on the dash always showed someone in the passenger seat even when it was unoccupied. He went out of his wa concerned because the seat belt indicator on the dash always showed someone in the passenger seat even when it was unoccupied. He went out of his way to go check other Highlanders and looked up the write up on how the indicator functions. Kudos to AJ for taking the initiative and resolving my issue without having to bring my vehicle back for diagnosis. Below you'll see I rated the speed of service AVERAGE because 3 hours for an oil change seems a little long, especially when you make an appointment a week in advance. Otherwise, I like your service department. More
by dougbatson
Employees Worked With
AJ Merida
