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John Elway's Crown Toyota

Ontario, CA

4.9
1,736 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,736 reviews

November 07, 2025

Great service! This was the first time buying a car at this location. Justin was our salesman, very professional and treated us very well. Definitely recommend him More

by victor1507
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
November 05, 2025

I had a great experience with this dealership, especially thanks to Jacob Santos. He went above and beyond to assist us with everything we needed. He guided us through every step of the process and took the More

by LP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Santos
Nov 06, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your kind feedback about Jacob and the team, LP! We appreciate your support and look forward to seeing you again at Crown Toyota. Enjoy your new Toyota RAV4! Thank You, Customer Experience Management customerexperience@swickard.com

November 04, 2025

Excellent service alot of car to choice very clean place very good location for.mi More

by acevesgus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier and chin
Nov 04, 2025 -

John Elway's Crown Toyota responded

Thank you for the excellent review of Crown Toyota, Acevesgus! Thank You, Customer Experience Management customerexperience@swickard.com

November 04, 2025

Juan Espinoza was great, and the dealership as well. A seamless and very smooth transaction. I am very pleased overall. More

by bware313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Espinoza
Nov 04, 2025 -

John Elway's Crown Toyota responded

We are pleased to see you had such a seamless experience with Juan and the team! Thank you for choosing Crown Toyota. Thank You, Customer Experience Management customerexperience@swickard.com

November 03, 2025

My experience with the sales department was fantastic ! They give world class service . I will not go anywhere else for my vehicles . The prosses was so quick and easy . Steve Khaled is amazing ! My sales More

by gmmora84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Khaled
Nov 04, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your fantastic feedback about Steve and the team! We appreciate your support and we look forward to your next visit to Crown Toyota! Enjoy your new ride! Thank You, Customer Experience Management customerexperience@swickard.com

November 01, 2025

I have been going to Crown Toyota for 40+ years. This time, the service was par excellence. Anthony was the best customer service rep. His attention to detail was a pure joy. He is an asset. He was More

by Freddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Nov 04, 2025 -

John Elway's Crown Toyota responded

Freddy, thank you for sharing your kind words about Anthony and for choosing Crown Toyota's service team to care for your vehicle! See you at your next service appointment! Thank You, Customer Experience Management customerexperience@swickard.com

October 31, 2025

Staff was friendly and helpful. They went out of their way to get my car weeks before the expected date. Special thanks to Javier and Michael. More

by Drmethead
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael and Javier.
Oct 31, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear about your experience! Javier, Michael, and the team will appreciate your praise. We'd love to see you again at Crown Toyota. Thank You, Customer Experience Management customerexperience@swickard.com

October 31, 2025

Benjamin was quick to help as soon as my husband and I arrived. We knew what car we wanted and he was so patient as we looked at different cars and colors. I appreciate all his help! More

by marissa.arpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales man Benjamin, Vitaliy Ikhrata
Nov 03, 2025 -

John Elway's Crown Toyota responded

Marissa, we're delighted to hear that Benjamin was so helpful and patient during your visit with us! Thank you for choosing Crown Toyota and for sharing your experience. Enjoy your new car! Thank You, Customer Experience Management customerexperience@swickard.com

October 30, 2025

Dan Rogers was amazing! He was very pleasant, easy to work with and made the purchase process seamless. He searched until he found the exact car we were looking for and gave More

by kimberly
Recommend Dealer
Yes
Employees Worked With
Tony Mendibles, Dan Rogers
Oct 30, 2025 -

John Elway's Crown Toyota responded

Kimberly, it makes our day to hear that Dan and Tony went above and beyond to assist you at Crown Toyota! We appreciate your feedback and will pass along your kudos to the team. Enjoy your new car, and welcome ot the Swickard family! Thank You, Customer Experience Management customerexperience@swickard.com

October 29, 2025

Had such a great experience! Shout out to Jacob for making the experience so easy and exciting! Thank you! More

by Amber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob sales
Oct 29, 2025 -

John Elway's Crown Toyota responded

Amber, thank you for sharing your fantastic feedback about Jacob and our team! It was a pleasure to work with you here at Crown Toyota. We hope to see you again down the road! Thank you, Customer Experience Management - customerexperience@swickard.com

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