Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

John Elway's Crown Toyota

Ontario, CA

Overview
Reviews
4.8
1,447 Reviews
Call Dealership (855) 996-5075
View Awards

1201 Kettering Drive

Ontario, CA

91761

Directions

By Type

Showing 1,447 reviews

February 19, 2025

I will recommend John Elway’s Crown Toyota to anyone who wants to buy a new. Great service, great price. More

by Lei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Flores
Report | Print
Feb 19, 2025 -

John Elway's Crown Toyota responded

Lei, thank you for recommending Crown Toyota! We're delighted to hear that you enjoyed our service and pricing. We appreciate your support!

February 18, 2025

Very busy dealership. Very new and modern. Very thorough. The service was completed rather quickly. Very friendly. No pressure. More

by macorpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
Feb 18, 2025 -

John Elway's Crown Toyota responded

Thank you for sharing your experience with Crown Toyota, Marco! We're glad to hear that our team provided friendly and efficient service in a modern setting. We appreciate your feedback and look forward to serving you again!

February 18, 2025

Just had my 30k service done on my Tacoma in under two hours and a full house of customers. Thanks for taking for taking care of my truck and me. More

by Mrcgoalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Osgood
Report | Print
Feb 18, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that your service experience was efficient and satisfying at Crown Toyota. Thanks for trusting us with your Tacoma!

February 18, 2025

I have always had great service from this dealership. The service writers have been good at getting things going and keeping me informed of the status of my vehicle. I highly recommend taking your Toyot More

by norden123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Santana, and Cory Bannister
Report | Print
Feb 19, 2025 -

John Elway's Crown Toyota responded

Thank you for recommending Crown Toyota! We're delighted to hear that our service writers have consistently kept you informed and provided great service. We look forward to continuing to take care of your vehicle needs!

February 17, 2025

Advisor Chris was very helpful, explained everything very good. I had a great experience. I’m gonna recommend him to my family!!! More

by Bruno B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Osgood
Report | Print
Feb 17, 2025 -

John Elway's Crown Toyota responded

Bruno, we're delighted to hear that Chris provided you with such a great experience at Crown Toyota. Thank you for recommending us to your family!

February 17, 2025

Great job and excellent customer service always by the service department representative Mr. Alex Santana. More

by yfernandez1.mf@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Santana
Report | Print
Feb 17, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that Alex provided excellent customer service at Crown Toyota! Thank you for sharing your positive experience with us.

February 17, 2025

Always satisfied with your services. Service members are professional and helpful with my questions. I’ve been going to your maintenance department for a long time. More

by abellanacruzita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Perez
Report | Print
Feb 17, 2025 -

John Elway's Crown Toyota responded

Abellana, thank you for your continued trust in Crown Toyota's service team! We're delighted to hear that our professional staff has consistently met your expectations. Looking forward to serving you again soon!

February 17, 2025

The Service was great! I always come back! Cal was great takes care of my needs ! More

by bellside
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal Conner, Danny Zendejas
Report | Print
Feb 17, 2025 -

John Elway's Crown Toyota responded

Thank you for this 5-star review of Crown Toyota! We will pass along your kudos to Cal. Take care!

February 17, 2025

Car maintenance always takes forever here. I recently made an appointment and waited on site for 3 hours for them to check fluids and rotate the tires. It's been this bad for many years. More

by cstagg40
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ
Report | Print
Feb 18, 2025 -

John Elway's Crown Toyota responded

I'm sorry to hear about the long wait times you've experienced. We aim for efficiency and your feedback is valuable as we continually work to improve our processes. Please feel free to reach out if there's anything else you'd like to discuss. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

February 16, 2025

they gave me the deal i was asking for and made sure that they could accommodate me in any way possible More

by Mellievee93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier and scott , Ruben Gonzales
Report | Print
Feb 17, 2025 -

John Elway's Crown Toyota responded

We're delighted to hear that our team at Crown Toyota was able to meet your needs and provide a great deal. Thank you for choosing us!

1
2
...
145