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John Elway's Crown Toyota

Ontario, CA

4.8
1,368 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,368 reviews

December 21, 2024

Excellent service 100% recommend very professional Ana and Nelson they are very polite and very patient with me. Thank you so much for your help Anna and Nelson. More

by Sobiavillalobos72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana and nelson
December 20, 2024

I had a great experience at Crown Toyota. The team was low-pressure, straightforward, and showed me exactly the vehicles I was interested in. Their inventory was impressive, and the whole pro More

by kevinsmoore310
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlon
Dec 20, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing your positive experience at Crown Toyota! We're delighted to hear that Marlon and the team provided a smooth, hassle-free process with an impressive inventory. We appreciate your recommendation and look forward to assisting you again in the future. Welcome to the Swickard family!

December 20, 2024

Great customer service from Elis and he is knowledgeable about the business and the process. He was able to answer questions and give opinions. More

by Salam_alani40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elis John
Dec 20, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that Elis provided you with great customer service and shared his expertise at Crown Toyota. It's wonderful knowing he could assist with your questions and opinions!

December 19, 2024

I was very pleased with the overall service at this dealership. I was able to make a same day appointment, the checkin was quick and my vehicle was done in the time it was promised. I will definitely More

by martin11760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Dec 20, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that your experience at Crown Toyota was smooth and efficient! It's great to know you appreciated the quick check-in and timely service. Thank you for recommending us, we look forward to seeing you again in the future!

December 18, 2024

The man service Alex, was kind and gentle. Everything was in time and fine. I appreciate the effort. More

by lupitamusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Dec 18, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that Alex provided you with timely and excellent service at Crown Toyota. Thank you for acknowledging his efforts, and we appreciate your feedback!

December 18, 2024

Very simple process Tony and Cal were friendly and made the car buying experience pleasant. More

by Lexie22707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Cal and Virginia
Dec 18, 2024 -

John Elway's Crown Toyota responded

Thank you for reviewing your experience with Tony and Cal at Crown Toyota! Have a lovely day!

December 18, 2024

I was assisted with purchasing my car by Aaron. He was amazing-- very kind and took the time to answer all my questions. I really appreciated how he went the extra mile to work with me and my work More

by hulamermaid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Eshaq
Dec 19, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that Aaron provided such exceptional service during your car purchase at Crown Toyota! It's great to know he went above and beyond, even delivering the car personally. Enjoy all those new features, and thank you for choosing us!

December 17, 2024

Scott made the experience great! Would recommend going to him for a new vehicle! Definitely made the experience worth while More

by TJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 17, 2024 -

John Elway's Crown Toyota responded

Thanks for the feedback, TJ! We're glad to hear Scott made your experience worthwhile. If you have any other questions or need further assistance, feel free to reach out. Thank you, Alex Nielsen - Customer Experience Manager - CustomerExperience@Swickard.com

December 17, 2024

I had a very pleasant experience especially the first time buying my first Toyota.i would definitely recommend this dealer to friends and family especially the salesman I had sabastiian. More

by Aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian
Dec 17, 2024 -

John Elway's Crown Toyota responded

Aaron, we're delighted to hear that your first Toyota purchase was a pleasant experience with Sabastian at Crown Toyota. Thank you for recommending us to your friends and family!

December 16, 2024

Great customer service, professional & friendly, knowledgeable about vehicles all around good experience & family type atmosphere. More

by Rav
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Esperanza, Khadim Faye, Nelson Temores, Vitaliy Ikhrata
Dec 16, 2024 -

John Elway's Crown Toyota responded

Rav, we're delighted to hear you enjoyed the family-like atmosphere and excellent service at Crown Toyota. Thanks for sharing your experience with us!

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