John Elway Chevrolet

I am married but a first time car buyer and I was not looking forward to the experience from horror stories I have heard before from friends and even my own husband. However the entire team at John Elway looking forward to the experience from horror stories I have heard before from friends and even my own husband. However the entire team at John Elway Cheverlet off of Broadway went above and beyond to make the experience easy, informative and as painless as possible. The sales rep Chris spoke to me directly (even though my husband was present) with respect and kindness. He explained the process from beginning to finish and why they did things a certain way to ensure quality and excellence with their cars. The car I chose required a little bit of work and detailing before they would sign off on it. Chris was transparent and open with the history of the car, the current condition of it and what they were going to do to ensure it was in great condition and ready for a new home. When they released it to me, it had a full tank of gas, new tires, new windshield, hood and roof (from hail damage) and was detailed to perfection. He had me take it for a spin just to ensure I was 100% happy with the final product as one last step to check off. Tony in Finance was hands down a fantastic person to work with. He went over all my options and the pros and cons of them. He explained in detail the extended warranty options and made me feel at ease asking questions when I was unsure or didn’t understand. The day of pickup I was greeted by a good portion of the team there with nothing but smiles, handshakes and refreshments. It took about a week for the repairs to get done with delays due to weather, but someone always reached out daily, whether it was Chris, Tony or Max to let me know the status and to make known I was family and the wait was almost over. I highly recommend this team to anyone experienced or new to car buying no matter your financial situation. They mean it when they say your family and they will find a way to take care of you. More

Tony Gomez is amazing! An angel sent from up above! He was kind and knowledgeable. He took the time and opportunity to find a better APR and a lower payment for me. I have An angel sent from up above! He was kind and knowledgeable. He took the time and opportunity to find a better APR and a lower payment for me. I have 8 grandchildren and the Kia Carnival is perfect for hauling, all of the grandchildren to family gatherings. I was willing to accept the APR, because I absolutely needed that vehicle. The Holy Spirit touched him and he was able to get a better deal for me. Tony Gomez didn’t know me from a can of paint. He is really a stand up guy! I had to hug him by the time, he finished up the paperwork. Please acknowledge him, for all the great things he brings on behalf of, John Elway Chevrolet! I will be sure to refer family, friends, and coworkers that may be ready to start their journey, to find the perfect vehicle! Ask for him by name because he’s top tier!! Thank you, Tony Gomez!!! Respectfully, Tiffany🙌🏾 More

From start to finish my experience here at John Elway Chevrolet was definitely the BEST car dealership experience i've EVER had. I actually came here by mistake because another dealership didn't give me Chevrolet was definitely the BEST car dealership experience i've EVER had. I actually came here by mistake because another dealership didn't give me their address when i talked with them over the phone, im glad i walked into this dealership. See my car was stolen and i was already dealing with so much stress of that i was kind of dreading going to a lot to get a new vehicle. I was welcomed with smiles and a friendly greeting from every single person that was working that day, i appreciated it a lot as i was a female walking into a dealership alone (it can be nerve-racking). HOWEVER i felt absolutely no pressure into my purchase, my original vehicle i was looking at online was sold the same day i walked in as well as the backup vehicle i wanted too, just my luck lol. Luckily for me i was working with Sean and he showed me other options and i ended finding an even better vehicle that will be my forever baby and for that i am thankful and grateful! im writing this review late as work has been kicking my a** and im finally being given the chance to sit down and slow down to do so (as i get my first oil change lol). Thank you to everyone who helped me along the journey here at John Elway Chevrolet i appreciate you all!! Sean im pleasantly surprise you still remebr my name and my truck! (: THANK YOU!!! More

Let me start by saying that not only did my father work at Burt/John Elway Chevrolet, but my brother and I for many years. I have purchased many vehicles and have done most of our services at this location at Burt/John Elway Chevrolet, but my brother and I for many years. I have purchased many vehicles and have done most of our services at this location for 30 plus years. Until recently, service and sales has been great. I recently took our 2020 Z71 in for service because of a check engine light and an oil change. After leaving our truck there for 4 days we had heard nothing from service advisor Cheryl, we left messages and when I finally did get a hold of Cheryl, she had very little information other than to say they are waiting on a part that could take 3 weeks to get. I asked if the extended warranty would cover a rental and Cheryl said she would check into it. I ended up getting a pickup truck from enterprise as we had a vacation planned and I did not get any response from anyone in the service department. Our truck had now been there for going on 4 weeks and still no communication. I left a voicemail for the service manager and no response. Finally, I get a text message from Cheryl saying the truck was ready. After 1500.00 for the rental, we picked up our truck. When we got home, we noticed the back of the front seats were filthy, grease on the passenger seat, grease on the doors. Why were they in the back of the truck for an oil change and a transmission module?? Look, there are still very fine people at this dealership. I love A.J. Gaunella, he is the epitome of customer service, and I learned a lot from him when I worked there. But sadly, this will be my last transaction with this dealership. More

These people are cons with polo shirts. Your vehicle already has the owners benefits, safety and security when you buy it. They act like they care that times are rough and still make you be Your vehicle already has the owners benefits, safety and security when you buy it. They act like they care that times are rough and still make you believe you need all the extra unnecessary xxxxxxxx. And even when you're within your rights to be refunded all unused warranties/security. They said that it's a part of the truck. KARR SECURITY SYSTEM is pretty much onstar that they trick you into purchasing after the fact. A 5 year/$1,000 security warranty that the vehicle already had built in and they say it's a part of the vehicle so I can't cancel or be refunded. So iam literally paying for the next owners security for 5 years? I went to the site and it wasn't even activated yet. Just be aware of those snakes. Also don't feed into their xxxxxxxx when they send emails to rate their service. Claim 1-10 rating and anything in between isn't a good review. So they say if your don't put a 10, you might as well put a 1. These mfs just to boost their reviews More

It was a wonderful experience working with Jacob. He is courteous, responsive, and knows the business. He got me a great price for the car I was selling and the transaction was handled professional He is courteous, responsive, and knows the business. He got me a great price for the car I was selling and the transaction was handled professionally and quickly. If you are going to John Elway Chevrolet on Broadway in Englewood, ask for Jacob. More

Not very happy about the truck that I bought. Has an coolant leak that I can’t find. Needs front end work. I replaced the thermostat. Has an coolant leak that I can’t find. Needs front end work. I replaced the thermostat. More

My purchase experience was long and drawn out simply because of production issues with a new model from GM -- From the day I put my deposit down to when I picked up the vehicle, and dealing with several because of production issues with a new model from GM -- From the day I put my deposit down to when I picked up the vehicle, and dealing with several individuals, service was exceptional. Also, while we didn't have anything in writing and the vehicle I got was in high demand, there was no last minute market adjustment or other nonsense which was very much appreciated. In particular my salesperson, Chris Burnham, was responsive, patient and went the extra mile to keep me informed and take great care of me. More