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John Elway Cadillac of Park Meadows - Service Center

Lone Tree, CO

4.6
19 Reviews

19 Reviews of John Elway Cadillac of Park Meadows - Service Center

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July 19, 2025

I recently had a problem with my Lyric and got it in and back the very day. Great job More

by gigscott
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROSS GUTIERREZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Checked in early, annual service was complete within the hour. Will be back next year. More

by cbond86043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rifat Gjevukaj
July 17, 2025

My problem was very difficult to diagnose and fix but Dan Contreras stuck with it. We appreciate his diligence More

by dmt5280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Contreras, Austin
Jul 18, 2025 -

John Elway Cadillac of Park Meadows responded

Thank you for sharing your experience! We’re so glad Dan Contreras was able to stick with it and get things resolved. His diligence and commitment to our customers truly make a difference. We appreciate your patience and trust in our team! The Elway Team

July 17, 2025

The dealership is nice and clean the staff is personable. The only negative thing that I can say would be they don't provide loaner vehicles they will provide an Uber but it's the cheapest most uncomfortable More

by danielsdt2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 18, 2025 -

John Elway Cadillac of Park Meadows responded

Thank you for your feedback and kind words about our team and facility. We truly appreciate your honesty and understand your concerns about the transportation options. While we do our best to accommodate all guests, we’re always looking for ways to improve the overall experience, especially for our Cadillac owners. We’ll be sure to share your comments with our leadership team. We hope to continue earning your trust and provide even better service moving forward. The Elway Team

July 17, 2025

Always have had good service with this shop and the staff involved. No complaints about service. More

by chonghuihan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID HOLMES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

John Elway Cadillac of Park Meadows responded

Thank you for your continued trust in our team! We’re so glad to hear you’ve consistently had great service with us. Your loyalty means a lot, and we look forward to taking care of you again next time! The Elway Team

July 17, 2025

I’m an out of state customer and was treated like I was their customer from day one More

by Neilgetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin in service and one of the sales guys.
Jul 18, 2025 -

John Elway Cadillac of Park Meadows responded

Thank you, Neil! It means a lot to hear that you felt right at home with us, even from out of state. We’re glad we could deliver the kind of service that makes distance disappear. You’re always welcome here at John Elway Cadillac! The Elway Team

July 17, 2025

Great team, communication and customer service! ! I appreciate the attention to detail. They gave me updates so I knew when my car would be ready. More

by Jessjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Hugg
Jul 18, 2025 -

John Elway Cadillac of Park Meadows responded

Thank you, Jess! We’re so glad to hear you had a great experience with our team. Clear communication and attention to detail are top priorities for us, and we’re happy that came through during your visit. We appreciate your trust and look forward to helping you again! The Elway Team

July 17, 2025

Dan Contreras is an awesome service manager, always professional and polite, great recommendations and he is one reason I keep coming back! More

by Dory Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Contreras
Jul 18, 2025 -

John Elway Cadillac of Park Meadows responded

Thank you, Dory! We couldn’t agree more, Dan Contreras is truly one of the best. We're so glad his professionalism and thoughtful service continue to earn your loyalty. We appreciate you coming back to see us and look forward to your next visit! The Elway Team

December 18, 2023

We had to have an engine replaced on our Escalade. When we received it back, there was an issue with the temperature guage, starter, and transmission slipping. After leaving the car with them anoth More

by Escalade Made
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
May 24, 2023

Rifat Gjevukaj, in service, gets my highest rating! Has our highest rating for taking care of all your vehicles! More

by rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rifat Gjevukaji and his associates
Jun 25, 2023 -

John Elway Cadillac of Park Meadows responded

Thank you, Rose. We are happy to Rifat has earned your highest rating. We appreciate your comments and business. The Elway Team

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