John Elway Cadillac

A Great experience at John Elway What a great experience in purchasing our certified pre owned Cadillac! We have been married nearly 50 years in that time we have bought many cars b What a great experience in purchasing our certified pre owned Cadillac! We have been married nearly 50 years in that time we have bought many cars both new and used and we have never said that! We would like to say thank you to Corbin Stanley and Lenny Lowenstein from John Elway Park Meadows their professional and stress free style approach helped get us to the right vehicle that met our criteria. Their assistance didn’t stop there since then we have been back to receive help in learning to use all the new technologies that came with our car. We are appreciative to John Elway and his dealership for hiring such great people from the front desk to sales to automotive care. Bill and Bon More

Corbin went above and beyond to get me into the exact vehicle that i wanted and that suited my purpose and finances perfectly. My father and i were literally taken aback at the "lack of any BS sales pitc vehicle that i wanted and that suited my purpose and finances perfectly. My father and i were literally taken aback at the "lack of any BS sales pitch". I enjoy car buying as much as i entry a trip to the dentist and i'm pretty difficult to impress. From our initial contact a couple of weeks ago; to the hug right before we left the dealership; this young man displayed nothing but professionalism; and a sincerely caring person. Most car sales people i have dealt with had only their self interest and a possible commision at the back of their mind. And ive always felt as if i was pushed into buying what they wanted to sell me. Not so with Corbin. From the initial contact to him introducing us to the finance manager he listened to what my wishes and limitations were. At first we couldnt close the deal because i could not put a larger deposit on the vehicle i wanted. So at that point we discussed what other preowned vehicles might be available for my needs. The only one remotely close had over 50,000 miles on it and as a disabled, retired military member my budget leaves me no wiggle room. Plus it really was not what i wanted. He sensed that and said he would diligently pursue other options to get me into the car i wanted. Corbin then went back to his manager and discussed my personal situation in life. He worked absolute magic. He came back and told me the car was mine. No pressure to beg, borrow or steal more cash for the downpayment. Just more creative financing that i could actually manage. Ive been military all my life. My Grandfather, my Father, my brother, my daughter and myself have all served in the US Air Force. My Dad and i the longest with 45 and 37 years respectively. I seldom find it easy to speak the same language of civilians, but this young man "got" me right away. Then i found out he is prior Actice Duty Military. We seem to have a language and understanding of our very own. We are taught to work on our strengths and to be very aware of other people. Listening is vastly different to hearing and Corbin definately listened. My Dad and i left the dealership with a beautiful, low mileage preowned vehicle in near new condition. Corbin went out of his way to get us a sale that wasnt going to be a financial burden or cause buyers remorse. To the managers of this dealership: this young man should be teaching "customer sensitivity", the importance of listening to; and not just hearing the customers wishes, and the art and finesse of the results of being straight foward and transparent with potential clients. An outstanding young man. One i would have been proud to serve with. One who understands the importance of integrity. It was indeed a most fortunate day when i first came across him and am delighted to recommend him to anyone to provide guidance and assistance to a potential client. 5 stars is not enough. I sincerely hope that John Elway Cadillac is fully aware of what an asset Corbin is to their dealership and shows their appreciation of his talents by affording him every single opportunity to rise through the ranks into management and training of new sales people. Your sales team is strong, Corbin would help make it the premier management team in all of Colorado. More

Fantastic Experience Easily the best car buying experience I have ever had. Lenny went above and beyond in our purchase of a used Tahoe. Vehicle is in great condition an Easily the best car buying experience I have ever had. Lenny went above and beyond in our purchase of a used Tahoe. Vehicle is in great condition and great price. Excellent customer service and Lenny brought the car and all paperwork directly to our home to complete the sale. Really nice guy, informative, and down to earth. If you have the chance, work with Lenny! More

Terrible buying experience Serv. Adviser Becky saved the Day This review only pertains to the service Dept. at John Elway Cadillac. Where to begin, first of all we live about 200 miles from Denver in the mountai This review only pertains to the service Dept. at John Elway Cadillac. Where to begin, first of all we live about 200 miles from Denver in the mountains, far from any dealership. The vehicle needed work, at 30k mi this was the first service we had done at the dealership since warranty work needed to be done on the vehicle. As far as scheduling, its very difficult for me as I have to drive long distances, especially if the vehicle needs to be worked on for a few days. Everyone I had spoke to wasn't really accommodating or willing to work with my schedule. I had gotten a string of "no's, we can't do that, or we don't have any loaners, etc." For a a vehicle that I purchased for $71k it seemed I was getting the same service or worse had I gone with a Honda or Toyota equivalent. I even brought the vehicle in one instance in the late afternoon (my appt was 3p I arrived at 4) I was told no one was able to look at the vehicle until the next day, and on top of that no loaners were available. So I left. I decided to give John Elway one last chance, it wasn't until Becky picked up the phone I finally received the proper service and adviser I should have gotten in the first place. She is extremely professional, an absolute peach. She was very straightforward and honest, she gave that heir of confidence and respect I am use to receiving at luxury car service centers. Her approach and professionalism washed away all the bad tastes left in mouth from the previous interactions I had. Some things she couldn't control, but the things she could she did exceptionally well with the utmost professionalism, including taking care of something for me on her behalf. Becky, I know you tried your best for me and did all you could to accommodate me and I thank you so much. I won't be returning to John Elway, but please if you ever move brands or dealerships keep my information, I WOULD HAPPILY WORK WITH YOU AGAIN ANYTIME!!! More