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John Elway Cadillac

Lone Tree, CO

4.7
100 Reviews

8201 East Parkway Drive

Lone Tree, CO

80124

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Showing 100 reviews

July 17, 2022

My experience in purchasing a new vehicle at John Elway Cadillac was excellent. The sales associate Lorren Dudley established a relaxed low pressure environment and was very helpful in answering all my qu More

by davidboggy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lorren Dudley
Jul 18, 2022 -

John Elway Cadillac responded

We are thrilled to hear that you had an overall pleasant buying experience, David. Thank you for sharing your kind words about Lorren and David. We hope you are enjoying your new vehicle and know we are just a phone call away if any questions should arise. The Elway Team

July 07, 2022

I spent a great amont of time to find the right vehicle in the current market that were in. Ultimently, I found a vechicle and called John Elway Cadillac "Lone Tree" and after many locations visited, I mee More

by DYELEM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delmar Fralick And Marcus
Jul 13, 2022 -

John Elway Cadillac responded

We are so happy to hear that you had a "WOW" purchasing experience, Mike! We appreciate your kind words about Delmar and Marcus. Know we are here for you and that we appreciate your business. Thank you for trusting us with your vehicle purchase. The Elway Team

June 21, 2022

A wonderful experience yet again at John Elway Cadillac! This is our second time purchasing from the dealership. Delmar Fralick was our Sales person and he is fantastic! I would recommend this dealership More

by Yvette Fonda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delmar Fralick
Jul 06, 2022 -

John Elway Cadillac responded

We are happy to hear that Delmar was a great help with your purchase, Yvette. Thank you for visiting our dealership in Lone Tree and trusting us with your purchase. Thank you for sharing your experience and we look forward to working with you in the future. The Elway Team

June 13, 2022

Delmar Fralick was ABSOLUTELY wonderful to work with. Professional, First Class Service. We will always buy our cars from John Elway because of Delmar. We love our car! Thank you! More

by arlenebobby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
F&I David
Jun 20, 2022 -

John Elway Cadillac responded

Thank you for sharing your buying experience with Delmar. It is great to hear that he was professional and provided you with first class service. Keep enjoying that new car of yours, arlenebobby! The Elway Team

June 01, 2022

We had a terrific car shopping and buying experience at John Elway Cadillac. Our sales person was Jaden Martinez and he was great. He loves cars and was very enthusiastic. He knows everything about Cadilla More

by edgettmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaden Martinez
Jun 02, 2022 -

John Elway Cadillac responded

Thank you for sharing your purchasing experience. Knowing that Jaden provided you with a great experience. Find the car that fits your needs is a top priority for us and according to your comments, Jaden did just that. If any questions should arise, please give Jaden or anyone on our team a call and we will be happy to help. Enjoy your new vehicle. The Elway Team

April 04, 2022

They were very responsive and quickly sent us all information including a video of the car we were interested in More

by Surfette10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Bierman, Sophia Grant
Apr 11, 2022 -

John Elway Cadillac responded

Thank you for taking the time to share your experience! We are pleased to hear our team was responsive and sent a video of the car you were interested in. Thank you for your business! The Elway Team

March 22, 2022

The worst auto dealership service I have ever had. My first two visits with Service Advisor Rifat were great. Subsequently with service advisor Dan Contreras, I had nothing but problems, unsatisfact More

by CaddyGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Contreras
Mar 23, 2022 -

John Elway Cadillac responded

Thank you for bringing this to our attention. At John Elway Cadillac, we pride ourselves on providing excellent customer service in all aspects of our business. We apologize for not meeting your expectations during your recent visit to our service department. We want to assure you that there was never any intent to give unsatisfactory customer service or the run-around.  We would appreciate the opportunity to speak to you directly. Our General Manager, Tim Martinez will be waiting for your call his direct line is 303-645-0106. Again, thank you for visiting our dealership, and hopefully, we will do business together in the future! The Elway Team

January 31, 2022

Mike Lambert was easy to work with and was great about getting us in and out with our new Cadillac Escalade ESV! I know 2021 and 2022 have been interesting years for new car buyers but the pre-order proce More

by Joe D.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lambert
Apr 11, 2022 -

John Elway Cadillac responded

Joe, Thank you for taking the time to share your experience with Mike! Mike is a valued member of our team and we are pleased to hear he was easy to work with and made the pre-ordering process simple. Thank you for choosing to work with our team and we hope you are loving your 2021 Cadillac Escalade ESV! The Elway Team

January 17, 2022

Great experience. The whole team was professional and courteous. Delmar was fantastic through the process. More

by joshpieron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delmar
Apr 11, 2022 -

John Elway Cadillac responded

Thank you for your 5-star review! We love hearing our whole team was professional and courteous during your visit to our dealership. Thank you for your business! The Elway Team

January 17, 2022

The best experience I've had at any dealership! I was warmly greeted and every step of the process was excellent! Delmar went out of his way to explain everything and made sure I was happy from beginning More

by billradio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delmar Fralick
Apr 11, 2022 -

John Elway Cadillac responded

Wow! Thank you for your kind words! We are pleased to hear Delmar was warm and exceeded your expectations during your vehicle purchase. Thank you for choosing to work with our dealership! The Elway Team

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